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"Room was clean and tidy on arrival However next day.. left ticket on door for my room to be cleaned.. the bed was not made up neatly.. just thrown up and pillows not put back in a tidy position.. I expected decent toiletries in bathroom.. no shampoo first two days.. one of the bedside lamps didn’t work.. bit of a health and safety issue for me.. as I get up during the night and didn’t expect this .. to not easy to navigate channels.. watched Netflix on my iPad for duration of stay. Breakfast was disappointing.. not enough healthy or fresh options.. eg dried fruits instead of fresh. I paid for breakfast before arriving.. but ended up only having one as I went to a local cafe where they had fresh produce which was much more suitable for my dietary needs.Also on pricing! I got charged €14 for 2 cups of coffee!! Ridiculous price for guests staying at your hotel.. Another problem I had was trying to find any information about the dinner menu and prices.. There should be information in the hotel rooms for guests so that they can make a decision as whether to reserve a table. Also no information about spa or gym in room! Second day however bed was made up more satisfactorily and Elemis toiletries were available In bathroom. 😊. Staff were varied.. looking smartly dressed.. but I have definitely been in other establishments where the staff are much more energetic and engaging with their customers. Sorry wouldn’t stay again unless some changes were made."

"Everything good, some construction being done so hallway didn’t look very nice, otherwise everything was good. I would stay again"

"Another brilliant stay here at the Orchard. Great room - lovely comfortable bed and very quiet. "

"Some double tree's are very tired looking but this one even though it looks like an office building from the outside is great on the inside and the room I had was great."

"The front desk staff was extremely rude upon arrival. "

"Staff very friendly and helpful "

"Everything was great except no TV service. Room not very large. "

"I have stayed here many times while visiting family in Derby. It is always clean and well maintained. The staff are friendly and professional."

"All round excellent services, room was clean, neat and spacious"