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"Staff are friendly. Swimming pool is good."

"Very good very nice "

"Staff were very friendly and helpful. Complementary cookies given at reception desk on arrival. Hotel and rooms were very clean. Fridge, iron and ironing board were available in rooms. Within in a few minutes walking distance of Roman baths and shopping centre. Supermarket next door. Parking available for a charge. Restaurant within hotel with nice food. Good gym facilities. Highly recommend."

"Amazing stay… loved our 2 bed apartment! Clean, lots of space & comfortable. Pool and spa was lovely great addition to hotel. My 6 year old also loved the hotel, staff and guests friendly. We did a few walks around the other lakes very beautiful area. Would definitely recommend and visit again. "

"Myself and a friend were in Bath for one night as part of a golf trip. Staff were friendly and helpful at check in. Had a nice cold pint on tap before heading up to our twin room for a very hot shower and then heading out for a night out in Bath. The room including the bedding and bathroom were exceptionally clean. The beds and pillows perfect. I think the mattress may be more comfortable than my own. We were going to get breakfast but it was exceptionally busy at 9am so chose not to. The staff had warned us to be early if we wanted breakfast. We were lucky to get a parking space. A little frustrating to have to pay £17.50 but I do appreciate why (Bath is a small city set in and around a valley). At check in staff explained how to get the discount on the machine in the lobby. The hotel send you a list of alternate parking if you can’t park at the hotel. This was a cracking hotel and did basics of what a hotel should do brilliantly. Will definitely use again if I’m in Bath again."

"Enjoyed our stay at the Gainsborough Bath Spa. The opportunity to "take the waters" in the morning was better than I expected."

"Nice staff. It has no parking but you would be able to find one close by. Clean and well stocked."

"Stayed here for an overnight stop en route to North Devon. Nice & comfortable with really friendly staff, good food & great size room for a family of four."

"Extremely professional and friendly staff, beautiful scenery however our bedroom had a spiders nest in the corner. Management did however resolve this issue and upgraded us which was lovely. Breakfast is delicious especially the strawberry jam definitely must try! "