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"Lovely hotel, nice location. The bedroom although nice was a little tired"

"Though the hotel is a bit dated, it is conveniently located within a short walk of Gloucester Road Station, the Natural History Museum, and the Victoria and Albert Museum. The breakfast buffet is great, and the staff are very friendly."

"Short walk to the train station. Friendly knowledgeable staff. "

"Great!! Recommend it😊"

"Breakfast was great. The rooms were exceptionally nice. The staff is extremely helpful and courteous. The location is fantastic for walking to shops, restaurants and tourist sites."

"What a great experience at the Cumberland in London. The staff was exceptional. Helpful, knowledgeable and friendly. Great staff, great location"

"This was my fourth stay at this hotel; I stay here for the good value and excellent location, as it’s near my favourite parks (Hyde and Holland) and a useful tube station. This stay was a little disappointing because the hotel is under constant construction. It was very disruptive throughout the day, especially as I’d hoped to work from my room during my 8-night stay. I was annoyed by this and the large, rowdy school group that arrived on my last night, partying next door and in the hallways of my (upgraded) room. The hotel itself was as it’s always been: a bit dated but comfortable enough. The service is hit or miss, depending on whom you’re talking with. I recommend staying here for the location and value, as long as you aren’t looking for luxury. It beats other affordable options by a mile. I love that there are bathtubs in all the rooms and the rooms are quite large for central London. M&S and Boots are at the doorstep, and there are tonnes of great restaurants, pubs, and cafes nearby, as well as shopping and parks/gardens. It’s very, very safe and pretty quiet, too."

"Outstanding 5 star hotel "