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Reviews of Garni Hotel Frohburg

3 out of 5
Garni Hotel Frohburg
Seestrasse 21, Weggis, LU

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 79 reviews" "
Rating 8 - Good. 38 out of 79 reviews" "
Rating 6 - Okay. 6 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Hicksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here in Weggis. Amazing room with a view, fantastic pool, a few minutes walk away from the ferry dock. Very helpful front desk staff.
Stayed 2 nights in May 2024

8/10 Good

ATA UR RAHIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent evening male receptionist who was helpful with check in. Beautiful area and calm surrounding. There is room for improvement in terms of Wi-Fi connectivity and availability of microwave in the lobby of Garni hotel.
Stayed 2 nights in May 2024
Response from Kenny Lee on 19 May 2024
Thank you for your positive review and valuebale feedback,We are glad you had a pleasant time with your stay with us. We look forward to imporve and serve you again in the future.Best regards,Hotel Central am See

10/10 Excellent

Chaitanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Praphasri

Stayed 1 night in Feb 2023

6/10 Okay

Kaur

Travelled with family
Disliked: Staff & service
The room location was excellent .. plus room condition was ok.. only disappointing part was staff .. I have mention before that we are vegetarian so that they can provide something for breakfast .. but they did not provide anything g and wen I requested for bread to one of lady staff .. she was really rude .. very disappointing
Stayed 2 nights in Aug 2019

8/10 Good

Andreea

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location
We had a great stay at this hotel, the location is right on the lake and you have a great view from the room. The hotel is like an extension of the Central Hotel which is right next to it and that is where you have breakfast and you can use the outdoor pool. The cleaning is superficial but we could not complain as we had a 3 days stay only. If you want to have a great view of the lake and are happy to self manage, this hotel is perfect. We loved it very much and consider it was great value.
Stayed 3 nights in Aug 2019

10/10 Excellent

Fayzeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Chris

Liked: Staff & service
Great location
Great location. Quiet with great views. Perfect for one night.
Stayed 1 night in Oct 2018
Response from Management on 31 Oct 2018
Dear Chris, thank you for visiting our hotel. We are happy that you enjoyed your stay in our beautiful small hotel next to the lake of lucern. We are looking forward to welcome you again. Your Hotel Central am See

6/10 Okay

Madhavi

Average
Well to begin with location is amazing & the view from room was spectacular !! Room was not that spacious & WiFi was poor. Hotel reception staff was extremely helpful , no air conditioning very hot during day time requested fan ! Out of five stars I rate 3 stars Bathroom is very tiny !!!
Stayed 4 nights in Aug 2018

4/10 Poor

Richard

Not a Good Value
Parking was difficult to find in the lot next to the hotel. Eventually moved to another parking area that was a 5-minute uphill walk away. WiFi wasn’t easy to obtain. We were given the code for the wrong hotel; tried to call reception to get the correct code, but the phone wasn’t set up to call out. So I made another trip to the Hotel Central to get the corrrect code. That code worked on one of two networks with the same (identical) name. Eventually we got one device to work, but the other device never would connect. Shower was very slow to drain. This Junior Suite was our most expensive room on our month long European vacation; it was not a good value.
Stayed 1 night in Aug 2018

10/10 Excellent

Davey, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Amazing staff, From the front desk man, to the cleaning people, to everyone in the dining room, the most kind and helpful, patient, knowledgeable, amazing people I’ve dealt with. The property is amazing with great views and clean spacious rooms, I highly recommend
Stayed 1 night in Mar 2018

10/10 Excellent

Avi, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very relaxing
The whole of the lake is spread in front of you from your balcony. Breakfast is very rich. The staff is helpful. We shall try to return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Subroto

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful lake views to enjoy from the private bac
For Switzerland, this was an inexpensive hotel. There is no staff on site (one must go to the next hotel to check in). But the view is magnificnt and every room faces the lake. For the price, the view was a steal. Other, more expensive hotels, have village views, and mountain views, but the lake view rooms are a premium. This was not. The small baclony with a little table and two chairs was nice to sit out on. Down side is there is no coffee/tea facilities in the room. But if you want to simply relax, the check in early and stay until the end. A very hearty breakfast was served in the next hotel and included in the tariff. The check in was easy and the staff was helpful. Highly recommended!!!

10/10 Excellent

Outofwork, Saas Fee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the lake
Wir hatten ein Zimmer mit grossem Balkon mit schöner Ausicht auf den See. Super Frühstück (im Hotel Central). Nahe zum Hafen für eine Seerundfahrt. (5min zu Fuss)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel directly on Lake Lucerne.

10/10 Excellent

Bernard, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on edge of beautiful Lake Luzern
Pleasant room with the lake right outside the window. Good breakfast and restaurant for dinner.

10/10 Excellent

Mark, Carbondale, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience! Received upgrade to a spectacular room!

8/10 Good

Sheena, St Albans

Liked: Cleanliness, room comfort
Stunning views of the lake!
We stayed in August and enjoyed spectacular views across the lake from our room and balcony. Room was spacious and hotel is conveniently located for boat service, the cable car and restaurants. A little expensive, as with everything Swiss, but worth it for the views. Breakfast was ok, and we choose to eat out so can't comment on hotel restaurant. Overall, a very enjoyable few days in Weggis, which we loved, quieter than Lucerne, but full of charm.

8/10 Good

H M, Koh Samui, Thailand

Liked: Cleanliness, room comfort
Everything here is about the balcony and the view
Garni Hotel Frohburg: A rather odd sort of place, as it seems part of a business that runs the Hotel Central am See a few metres along the road (where you check in and have breakfast) and the Restaurant Zee below. The Frofburg feels more like a small apartment block and lacks any atmosphere when you enter from the street. But this belies the rooms! All of them I believe, have balconies, and all have a stunning view out over Lake Lucerne. 
Our room was on the top floor, with very spacious accommodation and a large balcony almost hanging out over the lake. The bed, duvet and pillows were all comfortable, and the bathroom spacious and functional. Lots of power points (increasingly important with all the devices we have to charge nowadays). Not luxury standard, but more than acceptable, as the whole thing here is about the balcony and the view.
 Staff at the Central next door were helpful, parking is available, and the breakfast buffet was pretty good. I would rate it a 5 for everything except the rather cold feeling of the public areas…maybe I’m being unfair. But the view and location rate a 6!

8/10 Good

Barrie, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel in Weggis
Very good hotel in Weggis Switzerland. Very clean, great views. Only issue was the need to sign in at a different location which was no "big deal".

10/10 Excellent

Sylvia Jonathan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and comfy beds
Really liked it. Worth the money. Also, the dinner at the little Stuebli was really good.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Barbara, NJ

Liked: Cleanliness
Why is nothing as advertised
I have stayed here in the past, the staff was pleasant, and the front desk staff went beyond their way to be helpful. However when I booked on Hotel.com, I specifically selected the 'Pay Later' option, so that I could use my CC with no international fees at the hotel. My receipt confrimation clearly states I will be billed at the hotel at the time of my stay. In addition, the cost for this option was higher than the "Pay Now' option. However when I arrived at the hotel I was informed, they have already taken the payment at the time of the booking through Expedia. So I was billed at the time of booking (Pay Now). Really?.....Really, so I was charged a higher fee, than the pay now fee (because I selected pay later), plus the credit card charged applies international fees. The one I wanted to use at the desk does not charge international fees. Hotels.com blames the hotel and the hotel blamed my booking agent. I will not use either Hotels.com or stay at this hotel in the future. One other comment to the hotel toilet paper should be amply replaced, I should not have to skulk back to the front desk for this. This trip has been full of individuals taking more of my money in 'administrative mix ups'. This is the first time I have had this problem, and the last wtih either establishment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had a balcony that overlooked Lake Lucerne. What a perfect way to end our trip to Switzerland.

6/10 Okay

Daisy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in view of lake Lucern
Very nice view and location of the hotel. All rooms are lake view. Very pleasant place to have vacation and holidays. Will come back definitely.
From the balcony

10/10 Excellent

Elaf Ammar Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Urs

Stayed 1 night in Jan 2024

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service
Emplacement magnifique au bord du lac, chambre propre et agréable, vue splendide sur l'eau et les montagnes. Salle à manger lumineuse, beau buffet de petit déjeuner. La cuisine est excellente, le personnel est courtois et réactif. Bref, à recommander.
Stayed 3 nights in Apr 2023

10/10 Excellent

Marouane

Stayed 1 night in Feb 2023

10/10 Excellent

Vadym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Verónica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo genial excepto las almohadas. Son muy finas y planas y cuesta dormir. Pedimos más en recepción y se solucionó el problema. Quiero dar las gracias especialmente a Manuela en recepción y Jovanka (que me perdone si no lo escrubí bien) en desayunos por el trato. Preciosas vistas al lago y platos exquisitos en el restaurante.
Stayed 3 nights in Dec 2022

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gästehaus des Haupthotel Central. Angenehmes Doppelzimmer. Freundliches Personal und schönes Frühstück.
Stayed 3 nights in Oct 2022

4/10 Poor

Susana

Travelled with partner
Disliked: Amenities, property conditions & facilities
Positif : son emplacement, le balcon (bien que pas très propre et entretenu) et la vue. Négatif : Cet hôtel n'a pas de réception, selon le directeur c'est le principe des hôtels Garni, mais cela nous ne le savions pas avant et ce n'est pas du tout indiqué. La photo de la chambre ne correspond pas du tout à celle qu'on a eu. Il n'y a pas de salle à manger et aucune des commodités indiquées. Il faut se rendre à pied en passant par l'extérieur pour prendre le petit déjeuner à l'Hôtel Central (sympas les matins de pluie) qui lui à bien ces commodités. Nous avons réservé et payé 3 nuits pour une chambre de 18m2 et on se retrouve dans un pièce de 13m2. Malgré notre réclamation, il n'y a pas eu de solution ni de geste commercial de leur part, au contraire, il nous demandait 80.- Chf/nuit pour un surclassement...tout simplement scandaleux. Pas même une bouteille d'eau lors de notre arrivée et aucun produit de bain offert comme indiqué sue le site Ebookers et celui de l'hôtel. Les oreillers n'ont plus de volume et lorsqu'on a demandé à les remplacer, rien n'a été fait. La pièce est tellement petite, que pour accéder à la terrasse il fallait déplacer le petit fauteuil et faire la même chose pour accéder à l'armoire. On avait vraiment l'impression d'avoir louer une chambre avec AirBnB et non une chambre d'hôtel, car même le nettoyage était pas bien fait. Si on avait su cela avant et pour ce prix, nous aurions choisi autre chose.
Stayed 3 nights in Sep 2022

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholsamer Aufenthalt im schönen Weggis
Das Hotel Garni Frohburg ist ein separates Gebäude mit grossen ansprechenden Zimmern, sehr bequemen Bett und tollem grossen Balkon mit Sitzecke und zwei Liegestühlen (1. Stock, Zimmer 11). Direkt am See gelegen, alle 12 Zimmer mit Seeblick. Die Rezeption für das Check-In, der Pool und der Frühstücksraum befinden sich im ca 50 Meter entfernten Hotel Central.
Stayed 2 nights in May 2022

6/10 Okay

Brigitte

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Fantastische Aussicht, sonst eine Enttäuschung
Der Empfang war dürftig, keine herzliche Begrüssung oder 'Hatten Sie eine gute Anreise?" Nur Pflichtprogramm. Auch hat man es bei der Zimmerbestätigung unterlassen, uns mitzuteilen, dass das Check-in im Hotel Central stattfindet. Wir bekamen ein schönes Zimmer , mit guten Betten und einem grossem Balkon und wunderbarer Aussicht auf den Vierwaldstättersee. Nur leider war es nicht sauber, im Bad gab es noch Haare von den Vorgängern und im Spiegelkasten auch noch ihre Zahnbürsten. Der Kleiderschrank war sehr staubig, da gab es noch eine Tasche mit augeklebten Etiketten von Gästen, Datum 20.04...wie auch immer..Der schöne Parkettboden war auch schmutzig, wir haben uns selber beholfen. Auch der schöne Balkon liess zu wünschen übrig, die Sonnenstore war zerrissen , die Gartenmöbel schmutzig, Vogeldreck und überall gab es Spinnweben. Das Zimmer war wohl schon länger nicht mehr vermietet, man hat sich vor unserer Ankunft nicht die Mühe genommen, nochmals einen Kontrollcheck zu machen und das Zimmer, wie es sich für diesen Preis gehört, entsprechend zu präsentieren. Das Frühstück hingegen war sehr gut, die Mitarbeiter zuvorkommend und herzlich. Der Frühstücksraum mit der angrenzenden Seeterrasse und Garten hatten mediterranes Flair, das war toll. Weggis und der See als Erholungsgebiet haben wir genossen. Ansonsten sind wir vom Preis-Leistungsverhältnis des Hotel Frohburg einfach nur enttäuscht.
Stayed 3 nights in May 2022

10/10 Excellent

Jean-Bernard

Stayed 1 night in May 2022

8/10 Good

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Nicole

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles tiptop. Bekamen sogar ein Upgrade. Saubere Zimmer.
Stayed 1 night in Jul 2020

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jul 2020

8/10 Good

Magnus

Travelled with family
Liked: Cleanliness, staff & service
W A R N I N G - Not the hotel seen on the photos
Before telling about the hotel we did stay at it needs to be established that the photos represent the mother hotel - Central - where all facilities are located. Including the reception. Ok it's only 75m away, but still. It is a clear misrepresentation to show a pool, and stylish rooms of another hotel. It only takes a couple of minutes to take proper photos of the actual property, stating clearly that ALL facilities are at a neighbour hotel and potential guests can make up their mind whether or not to book it. The Frohburg is actually quite ok. Rooms are large with good baths and seem fairly newly renovated with fantastic lake and alp views. A nice sunterrace with direct access to the lake. The breakfast and pool at the main hotel is great and at the small marina one can rent pedal oats and SUPs. There are also a restaurant that we never tried. All in all Frohburg is certainly not three star and certainly not at par with the price quoted. But this is Switzerland and Weggis... If the price difference is small why would anyone stay here rather than at the main hotel. If the owners also renovate the outside of the building it will probably be a quite ok 2/3 star facility.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Kingseits bett Gebucht. Aber ein Bett mit 2 Matrazen. Viel zu weich.konte fast nicht schlaffen.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Michael

Liked: Cleanliness, room comfort
Bra för kort vistelse
Mycket fint läge, dyrt i området men förväntat när det är Schweiz. Frukosten var rätt liten men bra service
Stayed 2 nights in May 2019

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smukt beliggende
Rigtig smukt beliggende hotel med god morgenmad og god mad i restauranten.
Stayed 4 nights in Jul 2018

8/10 Good

Rita

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Andre L S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of Paradise
Esperava uma experiência agradável porém foi espetacular! Foi incrivelmente inesquecível... todos os pontos devemos ressaltar: desde a linda localização, a vista privilegiada junto ao rio Lucerna e aos Alpes, a amabilidade e atenção dos funcionários, o delicioso pequeno almoço, enfim... tudo excepcional. Quem tiver a oportunidade, vá vivenciar a experiência que irá marcar sua existência!
Stayed 4 nights in Mar 2018