Search Historic Hotels in Waterhead

"Great location on lake and food in bar good choice "

"Friendly, welcoming staff, comfortable newly refurbished rooms, excellent breakfast, surroundings beautiful, convenient location , cannot fault."

"Such a lovely stay. Lovely welcome and friendly receptionist very helpful and nothing was too much trouble. Enjoyed the pool & spa area, didn’t get to the gym but it looked good with a great view. Would highly recommend. "

"We loved the way the property- an old tannery- had been converted into a hotel with a lot of unique properties. Unfortunately, it had some challenges for disabled people: going up and down stairs, for example. They had a little chair lift in two places, but the wheelchair had to be carried manually up and down stairs. There was great difficulty for going from our ground floor room to breakfast on 2nd floor. They offered to accommodate by bringing breakfast down to us in the bar area of ground floor, and helping us with the stairs in several ways, but it was still challenging. The rooms were nice and clean and comfortably large, but there was no A/C, and no microwave or fridge, and little space for unpacking clothes. We had a wonderful view out over the river from our room. The bar or dining room, "The Tannery", had a nice selection of options for evening meals, which we used a couple of times, but they seemed to be out of the things that we would have enjoyed most. We loved the ancient feeling of the city, including a beautiful cathedral and an enchanting old castle."

"Lovely clean hotel. Staff very helpful and friendly."

"Excellent location. Pleasant staff at most times. Check out wasn’t asked if we had enjoyed our stay, or thanks for staying or anything. Breakfast very good value and tasty"

"Very slick check-in with staff who clearly know their job, are all over the systems and clearly want you to have the best stay possible. Robes and slippers are available to use if visiting the pool or spa. Spacious, quiet room with tea/coffee making facilities and quality toiletries. Choice of pillows and large comfortable bed. We ate in the restaurant both evenings. The food choice was wide, well cooked and presented invitingly. However, the waitress who served us both evenings obviously knew “the drill” of her role, but in reality was far from assisting you to have a positive dining experience. She was going through the motions and really gave the impression that she did not want to be there. She did neither take nor act on criticisms seriously, appearing not to care if you enjoyed your dining experience or not. She chewed , presumably, gum throughout the service and was extremely sullen at all times. This is a very comfortable hotel and gives very good value for money."