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"The room was a disappointment. I was expecting a 4 star hotel. The room was barely 3 and the bathroom about 2. A very dated hotel that was more of a motel. Breakfast was ok but not great. Would not stay again."

"Very nice hotel, all the staff we dealt with were very polite and friendly. The cooked breakfast was cooked fresh, we had one evening meal which was very nice. The only downside was that the Spa was being renovated, I would definitely use this hotel again."

"A bit dates but clean and lovely staff"

"Hotel is in a lovely location, views and easy access to all activities. But I was immediately underwhelmed by Initial welcome from staff. Which continued thoroughout my stay. Staff served you and that was it. Not much eye contact, even impatience, at one point. A solo traveller of a certain age, I felt unseen. It certainly didn’t live up to hotels statement of “your home away from home”. I was also underwhelmed by the breakfast offerings at £19.99. I opted for vegetarian option, which I couldn’t eat it as was dry, overcooked, bland with a great lack in imagination . So disappointing."

"A lovely hotel, currently being refurbished. Very friendly staff. Great food, great service. Spa is first class and very clean. Had a massage which was heavenly! We will hopefully be back again sometime soon"

"The Room was fine ,bar service frendily staff and Breakfast was good with staff waiting on great stay"

"Brilliant "

"This hotel was in the heart of Bowness and Windermere. The staff on the whole were fantastic and friendly. The room we had was very spacious and comfortable with a brilliant view of the lake. Breakfast was as expected for £15 "

"Staff were friendly and helpful. We had booked room only and were still able to book a table for evening meal in the restaurant at check-in.The food quality, presentation and service in the restaurant were excellent. The bar area relaxing for an evening drink. Room was clean comfortable and had all the extras we needed for our stay. The hotel is conveniently located to access Keswick and the surrounding area. Would definitely stay again if spending time in the Keswick area."