Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller from UK

Not as pictured, disappointing stay

Posted 01-Feb-2016
Pros: Welcoming reception and bar staff.
Cons: Honest pictures of the hotel of the rooms the majority actually stay in, the bar and reception, not the old building which houses the few.
Check in went smoothly, however we were disappointed the majority of the rooms are in an extension building with the conference rooms. The rooms are on the opposite side of the property from the building in the pictures. The room was a good size as was the bathroom, however the window was small, in an alcove, did not open and it would be easy to bump your head, as the desk is placed underneath. After removing 5 beetles from the bed which we reported to the staff, we had dinner in the bar where the bar staff were lovely and welcoming and the food was delicious. Unfortunately after returning to our room, I did not have any cough mixture to offer to the person in the room next door, who we could hear clearly suffering as the walls are so thin as per a previous review. The food at breakfast was the usual affair and was accompanied by intrusive observance by the staff. Plates were cleared away as soon as the last morsel passed your lips to rush you along. At checkout despite already paying via Expedia, the hotel tried to bill us again for accomodation, this was quickly rectified when pointed out by us.
4 out of 5
Recommended
for Everyone
by A verified traveller from j

Amazing place but spoilt by Christmas party

Posted 17-Jan-2016
I was so amazed by this place especially when we found out we were stating in the main hall as there are other rooms in a different building. I was blown away with this place. The room was amazing. I down graded the cleanliness as they didn't rinse the bath :/ yuk not nice to see hairs! The breakfast was nice but the big down side was the Christmas party which I have no problem with apart from the fact all their rooms were last ours. We had an important training day the next day the whole reason we stayed the night before as we travelled from Devon. Ended up getting to sleep around 2.30/3am :( this was around the time of the last lot of people going past our room. We mentioned it to the hotel they weren't that bothered but did apologise. I would love to stay there again but not so sure because it really spoilt our stay. Ou would think they would see where the party's rooms were and put we in the other side or the furtherest away. But great value for money loved the place just a dam shame as u would spend a weekend there no problem not so sure now.
4 out of 5
Recommended
for Couples
by A verified traveller

Great hotel in beautiful quiet surroundings.

Posted 07-Jan-2016
Pros: Gym, pool, bar food & breakfast, location and setting.
Cons: Mattresses could be due a renewal as springs were very evident in the night.
Location: Beautifully quiet and rural, within easy driving distance of Warwick (castle), Stratford-upon-Avon (RSC and all things Shakespeare) and Birmingham.
Great facilities, the pool and gym area were fantastic. Breakfasts were very good and at a very reasonable rate. The beds were OK, but the springs could be felt a little too much in the night, other than that the room was great, and very clean.
3 out of 5
by A verified traveller

Posted 02-Jan-2016
Disappointingly, twin beds are not separated. Breakfast is not included in the price.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cheshire

Nice hotel staff very helpful.

Posted 01-Jan-2016
Pros: The food and staff.
Cons: Show pictures of the cheaper rooms so people are not mislead.
Location: Great location in the heart of the cotswold loads to do for familys.
When booking I thought I was staying in the main part of the hotel as these where the only pictures they showed in fact we stayed in the new part which is a bit like a premier inn with better food before you book check which part you are staying in because it is disappointing when you see the rooms.
2 out of 5
by A verified traveller

Posted 31-Dec-2015
クリスマスだったのでタクシーの手配や食事について何度もメールで問い合わせたが返信がこなくて、本当に不快な思いをした。一人だけまともな対応をしてくれたスタッフがいたが、あとは最悪だったと思う。知らない間にホテルの名前まで変わっていた。
1 out of 5
by A verified traveller from Nuneaton

Misleading

Posted 24-Dec-2015
Room far away from reception (another building) when arrived door key would not work, moved to another room . Settled bill in full, only to check on line 3 days later they took the same amount again out from my bank. Have spent ageless time trying to speak to there manager, who has not returned any of my calls. Matter still unresolved, now trying to contact Mercure head office !!!
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Posted 29-Nov-2015
Lovely spa day. Parts of changing rooms and hotel need refurbishing.would be nice to have a hot tub outside. Sauna very small. Pillows not particularly comfortable in the bedroom. Afternoon tea lovely and evening dinner and breakfast in the restaurant superb. Gorgeous grounds.staff friendly. Fairly near to Stratford-upon-Avon. Great for shopping. Overall very enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Super Hotel - irgendwo im Nirgendwo

Posted 27-Nov-2015
Pros: Frühstücksbuffet, Sportangebot, ruhige Lage
Cons: Modernisierung der Zimmer, mehr Freundlichkeit an der Rezeption
Location: Warwick, Stradford upon Avon
Wir hatten super Probleme das Hotel zu finden- wir kamen ab späten Abend an und es war schon stock-dunkel. Das Ein-cheken war sehr nüchtern - daher auch die Service Bewertung. Das Gelände ist unglaublich groß und das Hotel bietet jede Menge an Sport etc. an. Zudem kann man dort auch heitraten. Schwimmbad und Fitness waren gut und sauber - extra Handtücher wurden gestellt. Das Frühstücksbuffet war einsame Spitze und für jeden was dabei (inkl frischem Obst - keine Dosen) Die Zimmer waren ok - nix besonderes - alles schon etwas alt aber gepflegt und sauber. Insgesamt waren wir mit unserem Aufentalt im Walton Hall Hotel zufrieden. Man sollte jedoch bedenken, das das Hotel super abgelegt irgendwo auf dem Feld liegt und man ohne Auto aufgeschmissen ist.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Nov-2015
A chance to relax. Over night stay only, well looked after, good breakfast and friendly staff