Ratings based on 413 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
63% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from R

Unreliable service and unfriendly staff

Posted 13-Oct-2016
The hotel is advertised as having internet access but I was given a room without one. Before I Mede the reservation, I specifically asked for wifi connection as I had to complete an assignment overnight and was assured this would be no problem. The staff on duty could not give me another room, didn't know I asked for wifi, refused to bring up the issue with the management, so I left. This was by far the worst hotel experience ever.
2out of 5
by A verified traveller

Beautiful outside but in desperate need of refurb

Posted 03-Oct-2016
Very tired inside almost to the point of appearing dirty. Barman thinks acceptable to serve warm bottled lager and would not refund.
2out of 5
by A verified traveller

Spa hotel

Posted 15-Sep-2016
Checking in was a bit stressfull as we had booked a double superior room and ended up with a inferior standard twin room with 24hr extractor fan noise. We had to pay the price for a superior and were asked to claim a refund from expedia.
3out of 5
by A verified traveller from London

Needs investment and good management team.

Posted 12-Sep-2016
The hotel is more than tired, it is crumbling. "Lift out of order until further notice", most wooden windows are rotting away and several staff need better training. The hotel is popular with coach tours, which can be disruptive at times. When asked why there are no hotel information guides in the rooms, the answer was there have been removed because they are no longer correct. None of the rooms have phones.
5out of 5
by A verified traveller

Excellent greeting staff were very friendly

Posted 12-Sep-2016
Had a great time thought it was realy realy nice loved it defo coming again soon
3out of 5
by A verified traveller from worcestershire

Clean and tidy large room

Posted 06-Sep-2016
Nice clean would stay again food looked ok the gardens lovely to have a look at and lots to do around bosworth battle field a must to go and see only 7 mins away the town is small but nice plenty of nice places to eat
3out of 5
by A verified traveller from Lincolnshire

Enjoyable stay

Posted 02-Sep-2016
Booked family room last minute as previous hotel disgusting. Got a great price for a Suite with breakfast. Lovely setting, yes it's a bit dated but is is an old building. The only thing we found to let it down was lack of decent wi-fi a necessity in this day & age and rubbish coffee. In a place like this I would expect cafetierres at breakfast and branded coffee sachets in rooms.
1out of 5
by A verified traveller from Harrogate North Yorkshire

Lovely location

Posted 30-Aug-2016
Everything about the place was dirty couldnt eat breakfast first morning dirty plates hairs on serving spoons. Terrible smell, buckets catching water in corridor. Cheap and dated but no excuse for it to be dirty, dirty beyond belief Too bad to take photos.
1out of 5
by A verified traveller

Not a good hotel

Posted 23-Aug-2016
Stayed for one night in August. Firstly there was a wedding going on until midnight. Although we were warned as we checked in I didn't expect the Windows to be so old that they wouldn't close properly which meant the music was louder than expected! We couldn't even have a quiet drink in the bar because a coach trip of OAP's were having a disco in the bar are. The health club, pool and changing areas are old and out of date. The hotel clearly has its niche market for coach trips but for a family this isn't a hotel you want to stay at.
3out of 5
by A verified traveller from Oxfordshire

Hotel good value for money

Posted 03-Aug-2016
Pros: The price.
Cons: See comments above.
Location: Some walking available locally but really need a car to get around.
Hotel a bit tired, could do with some modernisation, although reasonable for the price paid. Reception staff very friendly and helpful. Some restaurant staff gave the impression everything was an effort and too much trouble for them. Bed was very sqeaky/noisy, shower got stuck on, a weaker person would not have got it turned off. Whole place in need of a bit of TLC.