Ratings based on 461 Verified Reviews

3.2 out of 5
59% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller from Hemel Hempstead, Hertfordshire

A Hotel with potential

Posted 15-Feb-2017
Pros: Gym and Spa facilities.
Cons: Car park, entire inside of the hotel and the staff
Location: There was a fantastic gastro pub called The Horse & Jockey we went to for dinner, would definitely recommend going there, was around an 8 minute drive
In all honesty from the outside the hotel looks great though you can tell it has been neglected as soon as you drive into the car park with the number of pot holes everywhere. For a building that looks so grand from the outside the inside is a massive disappointment, everything is very dated and it looks as though a lot of maintenance throughout the hotel has been neglected for a long time. There was a foul smell as we walked into the hotel all the way through to our room which felt like it was more of an after thought than a purpose built hotel room. The facilities within the room were average at best, the air conditioner was attached to a very thin wall and didn't look particularly safe, our room had an adjoining door to another hotel room and clearly the walls are a lot thinner than they need to be as you could hear every noise from the rooms. The breakfast was once again at the very best average. The only thing that salvaged at least some of this stay was the gym and spa facilities which were better than most other hotels I've stayed in. Other than that I would say the hotel needs a lot of work doing to it and perhaps to employ a better standard of staff. I will not be returning to this hotel or recommending it to anyone.
2out of 5
by A verified traveller

Decidedly shabby hotel near Bosworth Field

Posted 07-Feb-2017
Looks extremely tired, rooms dirty with broken furniture
1out of 5
by A verified traveller

Posted 23-Jan-2017
The bathroom was freezing the breakfast was cold on both mornings and we had to go out for a meal on our 2nd night saturday night as both evening meals was a carvery which we did not know until we got there we could have paid £6.00 ahead to have a bar meal but decided against it
3out of 5
by A verified traveller from Manchester

Beautiful hotel, rooms a bit disappionting

Posted 22-Jan-2017
Pros: Nice atmosphere in the bar
Bed a bit too hard for me, awoke with backache. Booked on the grounds of free wifi, no information that it was only free for 20 minutes, even then the free wifi was terrible, tried to access my e-mails, gave up after waiting 15 minutes to connect and ended up walking out of the hotel for phone reception. Late arrival is not recommended as car parking is in-sufficient.
4out of 5
Recommended
for Everyone
by A verified traveller from everywhere

Beautifull location

Posted 22-Dec-2016
It is a really nice place it justs needs a little updating in the rooms however i really enjoyed it and will go back .
2out of 5
by A verified traveller from Wiltshire

Good hotel on the outside, let down by staff

Posted 28-Nov-2016
Pros: Location and exterior are nice. If you spend £200K on a refurb and removed some staff, it would be a superb hotel
Cons: Staff. They need to be instructed on what customer hospitality is
Location: Good for access to the National Space Centre and obviously Bosworth Battle area
Tried to order a meal at the bar to be told none were available, even though the main restaurant was full. Appalling attitude of staff. Manager helped in that case, but then served a pretty awful veggie burger. Wifi doesn't work in many of the rooms, and staff know, but can offer no solution. Car park offers no disabled parking spaces that I could see, and was full to over capacity. Bathroom had mould and wallpaper peeling off, and room appeared to have infestation of ladybirds.
3out of 5
Recommended
for Everyone
by A verified traveller

Improved staff

Posted 26-Nov-2016
Ground floor room again high noise levels from people walking above Staff service improved as manages to get a sandwich after 11pm
3out of 5
by A verified traveller

Disappointed

Posted 20-Nov-2016 on Hotels
Service standards poor . Fire alarm set off early morning. Room above constantly had someone walking around. Stay affected by constant floor noise from above. Lack of interest by staff in general
4out of 5
by A verified traveller from warwickshire

Love this place.....

Posted 19-Nov-2016 on Hotels
We go here at least twice a month for a nice relaxing chillout time. The hotel is wonderful and just a 2 minute walk away from the village. Some of the rooms need a bit of a makeover but I think that adds to the charm of the old place and all rooms are spotlessly clean. Georgina on reception is fantastic, can never do enough to help you. love love love it here.
1out of 5
by A verified traveller

Room was shabby dated and not thought out

Posted 11-Nov-2016 on Hotels
The carvery was extremely below par, the breakfast was passable but the overall feeling of the hotel was terrible and I felt uncomfortable from the start. Two milks for two cups...no biscuits and no water in the room...not one bottle