Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
64% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Not a good hotel

Posted 23-Aug-2016
Stayed for one night in August. Firstly there was a wedding going on until midnight. Although we were warned as we checked in I didn't expect the Windows to be so old that they wouldn't close properly which meant the music was louder than expected! We couldn't even have a quiet drink in the bar because a coach trip of OAP's were having a disco in the bar are. The health club, pool and changing areas are old and out of date. The hotel clearly has its niche market for coach trips but for a family this isn't a hotel you want to stay at.
3out of 5
by A verified traveller from Oxfordshire

Hotel good value for money

Posted 03-Aug-2016
Pros: The price.
Cons: See comments above.
Location: Some walking available locally but really need a car to get around.
Hotel a bit tired, could do with some modernisation, although reasonable for the price paid. Reception staff very friendly and helpful. Some restaurant staff gave the impression everything was an effort and too much trouble for them. Bed was very sqeaky/noisy, shower got stuck on, a weaker person would not have got it turned off. Whole place in need of a bit of TLC.
3out of 5
by A verified traveller from north werwickshire

Surprise stay for my wedding anniversary

Posted 25-Jul-2016
Pros: it was quite
Cons: the information in the room and my the staff the cleanness of the room, removal of cigarette ends of the seating areas, the lake, grounds
Location: very good
The Hotel was ok but the first room we were given was very dark the furniture was old and chipped I had booked this as a surprise for my husband, so we went back to reception and asked to be move as I had asked for an up graded the room on my booking. The second room was a lot better, however all the doors banned when shut on this floor which was disturbing. The meals we had was of a good standard, again however the information in the room stated breakfast was stated as being from 7;30 - 10:30AM But when we arrived for we were moved into to a room with gusts from wedding party to have our breakfast which was not very good when it was our anniversary we wanted to sit on our own . the staff also start to move thing from the table we were sitting at. When I spoke to staff at the reception about I was told that that the information in the room was wrong and the breakfast time was only till 10am but that was not my issue we could only go by the information in the room, but we were again told it was old information but again that is not my issue so it made the stay disappointing
4out of 5
by A verified traveller from Manchester

Historic weekender

Posted 25-Jul-2016
Turning in the gates and driving up to the imposing frontage we knew we had made a good choice. The conversion of this historic old house into a busy hotel has been done well. Yes, it was a walk from Reception to our room but it wasn't a problem. I have walked further in other hotels. Yes, we saw people being asked to wait for a table at breakfast but again I have waited longer elsewhere. The problem was not lack of tables, it was staff standing around chatting instead of clearing and resetting tables that was the issue. Considering how busy the hotel was with a wedding and several bus trips it was very peaceful and nowhere was crowded. We had a lovely weekend in a lovely hotel that made an ideal base to get out and about.
2out of 5
by A verified traveller from Shropshire

Showing signs of age, needs revamp.

Posted 12-Jul-2016
Pros: The village it resides in is nice
Cons: Almost, no actually everything
Location: Nice
Such a shame that a great building has been so poorly converted to an hotel, what a missed opportunity. I am no hotel designer but I would not have the kitchen service entrance right beside the main reception. The whole place has a "tacked on " look to the bar and restaurant area. Room furniture surfaces were " sticky", bathroom was cheaply fitted out many years ago and it shows. The worst Club sandwich I have ever had, no chef should send that out. So bad we moved hotel. For a Travelodge which was cleaner and better fitted out, really. Summary, faded and worn out, evidenced by coach loads of tourists travelling on the cheap. It shows.
4out of 5
by A verified traveller from Bosworth Hotel, Warwickshire

Hotel in country setting

Posted 11-Jul-2016
From the outside the hotel looked grand set in lovely grounds walking distance from the village of market bosworth. However inside the hotel was a little tired and I guess, because as a result of its age, would require constant attention. Our bedroom was furnished with older furniture one or two pieces were rather scratched but I have to say room & en suite was very clean, but required some refurbishment. Many of us will have suffered shower curtain attack, wet curtain sticking to wet bodies. I really must mention the quite grubby sticky tables in the main restaurant. I was not happy to eat my breakfast in that area. The food in the two hotel restaurants was mediocre, lacking any imagination. However a short walk to the village will enable you to eat well at Softleys.
3out of 5
by A verified traveller

Can only be described as a coach holiday hotel

Posted 13-Jun-2016
Sorry to say as it is a bit insulting to the average coach holiday person but this looks like a typical coach holiday hotel or for people who want a wedding venue with a bit of history - but I knew it was going to be mediocre but the house itself is amazing as an historic building and to look at and I booked for that reason. Is there any reason why the corridors could not be vacuumed though? The stairs up to the first floor looked like they had not been vacuumed for years - I kid you not. A bit clueless on the desk but generally lovely staff, mediocre food though but the village and the building are things worth seeing - you will have mixed feelings as it cannot be denied that it is an amazing building. The atmosphere of management and food and furnishings is like it is stuck in the 1980s - needs a shed load of investment mind to make it something special which is what it could be. Cynical business model by the operators who must know it is well past due a refurb.
4out of 5
by A verified traveller from Sheffield

3 night stay

Posted 08-Jun-2016
Pros: Comfy bed, very relaxing. Has a games room and lots of lovely sun traps. Near but not too near the M1
Cons: Secondary double glazing to bedroom windows as when weather turned cold felt the drafts. Have a spin drier in the changing rooms.
Location: Battlefield Heritage Center- very interesting and well put together. Almost got locked in the new marina nearby!
Comfortable well decorated hotel, in lovely grounds near to the village and the park. Arrived Sunday afternoon unfortunately had problems finding our room as receptionist did not give clear instructions and our room number was not on the signs. Mix up with booking, as it was not passed on that breakfast was included, but this was soon rectified. Disappointing that bar food was not being served on the Sunday and Tuesday nights. Lovely Carvery breakfasts & meal - very nice. Lovely pool although steps from the changing room to the pool not easy for people with mobility problems. Good to have a bible in the room :)
4out of 5
by Mark from Billingham


Posted 02-Jun-2016 on Hotels
Very pleasant staff were friendly and cooperative
2out of 5
by Tim from Swadlincote

Posted 01-Jun-2016 on Hotels
Very disappointed when we arrived the hotel looked lovely in wonerful surroundings but inside the hotel was tied and our room was tiny the TV had lines born the middle of the screen