"We had a nice stay overall, but were very disappointed with one member of staff. He appeared to be making up rules, telling us our children were only allowed 40 minutes in the pool, whereas the day before another staff member had confirmed there were no such restrictions. Plus as were told to leave the pool, a couple with a child joined the pool for a swim.
He also tried to charge us for towels, but later admitted we didn’t need to pay once he realised we were hotel guests. We had already signed in with our room number, so this should have been clear.
Overall, we found this staff member to be quite incompetent and rude, which unfortunately impacted our experience.
Other than that it was a nice stay, slightly out dated room and over priced food."