Search Hotels with Laundry Service in Virginia Water

"The room was clean but very dated. Notable problems included a poor shower (the bath ran at the same time). The room had no opening windows, which made it stuffy and as the aircon didn't seem to cool, this didnt help. Also the aircon was load, making sleep difficult if you want air! We paid for the breakfast which was ok, seemed a little over priced as there was not much choices. The 2nd morning's breakfast was chaotic and we had to wait. Staff are friendly and helpful. "

"Not my first time here, but happy to return again. As ever, the staff are absolutely lovely and some of the best in the business. I was greeted by Dhavani who was kind, accommodating and went out of her way to help me with a genuine warm smile and personality. The staff all seem to be encouraged to be themselves in a positive way, so it’s never a cookie-cutter experience here. It’s part of the reason I’m alway happy to come back. The hotel is a little older, so there is a slight shabby-chic feel, but it’s perfectly lovely to stay in. The bed and sheets are very comfy, and the rooms are warm and welcoming. Will happily stay again. "

"My stay itself was great - the third time I’ve stayed at this hotel, and the location, vibe, rooms and staff have been great. However, my opinion of the hotel has gone downhill since I asked them to return to me a water bottle I’d left in the room and they asked for £20 for the service! (Which would cost c£5 through Royal Mail. Even adding a small amount for packaging, they are clearly profiteering rather than looking after guests). I then asked if they could keep it for me until I return to London and they said they could not, and my only option was to pay the £20. I’ve gone from loving this hotel, and it being my ‘go-to’ for London trips, to feeling ripped off by then. Oh, and by the way, I also paid the optional £8 service charge when I checked out as the team had been lovely - how can they take this money then look to profit from guests misadventure. Rant over. "

"Great location just off Oxford Street, room was quiet and comfortable. The breakfast was really good. The only issue was the wait for coffee to be offered. You can get coffee for yourself but the machine did run out at times. Great hotel for a London trip. Tube is just around the corner."

"Great breakfast "

"So glad we arranged the airport shuttle to pick us up when we arrived in London. The driver texted me to let us know he was at the airport. He was holding a sign with our names so we quickly identified him. The drive to the hotel was stress free. "

"The hotel is quite old and need of renovation! In my room, the bathroom smelled strongly of spoilage because the bathtub drain and sink were clogged, and after bathing, there was dirt residue in the tub due to the clogged drain, which left a strong smell. The sauna is in the men's locker room and is poorly maintained with mess in the locker room and dirty toilets. The staff was friendly and helpful, and the breakfast was very varied."

"The service was polite, efficient and kind! I LOVED the easy hotel guest access to Victoria Station. The breakfast was a good varied selection and the option for coffee drinks was a plus. The complimentary mini bar was also very much a win!"

"The staff is always trying to make us feel at home, worried about any needs we may have. An example of first class service"