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"everyone was helpful, supportive and informative, breakfast completed our morning needs, delicious and well prepared."

"clean room; airport shuttle only run every hour, not good"

"All in all an excellent experience "

"I frequently stay at Hyatt Place on my arrival and departure days. It's very easy & fast to get there from the Heathrow central bus station, bus A4. It's typical Hyatt Place as in many other places. I like it. It's cheaper and roomy than most of the hotels in the center of London city. There is a small gym in the basement."

"Wonderful Hotel on Kensington High Street next to the Palace and Gardens. Comfortable, clean and convenient with exemplary courteous staff this is by far our favourite London Hotel. There is a quiet confidence in delivering a first class experience, that only works when there is total team commitment. The Royal Garden Hotel has a team that provides an exceptional outcome every time which is why we return again and again. From reception to housekeeping , the restaurants and piano bar(try the cocktails) everyone pulls together 'on brand'. A must try."

"Excellent"

"One night stay, unexpected upgrade, staff helpful and friendly, room excellent"

"Staff were very friendly and helpful"

"Good location. Room was clean enough but the walls were very thin you could hear everything in the next room and the whole hotel smelt very clinical like a hospital."