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Staff were excellent in their care of guests, friendly and helpful. The porters and concierges in particular were very helpful. Room was a good size, bed very comfortable. A second confortable chair would have been welcomed.
Beautiful boutique hotel, basically on Robson in the shopping district. Walking distance to everything! Extremely clean, quick valet service, fantastic service. Turn down service with cookies, water and truffles were a nice touch. Highly recommend!
Good downtown location, walk to lots of shops and restaurants. I do think they need to renovate the rooms, very old and worn furniture.
The hotel is right at the cruise terminal, no ground transportation necessary. Every thing you need in the way of excursions about Vancouver is there on Canada Place. Well managed hotel, but pricey. There is a food court across the street for food at more reasonable prices.
Excellent location to enjoy Vancouver. We had 5 in our party and 2 bed suite was a perfect size. Staff were amazing - especially the concierge!
It was very clean . The only issue is that my tv wouldn't turn off so I had to unplug it from the wall. It was very strange. Staff can be more friendly otherwise nice clean hotel
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