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Hotel Chalet Swiss

3.0 star property
Hotel with free breakfast, near Mystery Rooms

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Photo gallery for Hotel Chalet Swiss

Front of property
Superior Twin Room, Balcony | In-room safe, cots/infant beds, free WiFi
Hallway
Lounge
TV
Just steps from Mystery Rooms, Hotel Chalet Swiss welcomes travelers with breakfast options and a coffee shop for morning fuel. After exploring, visitors can relax in the sauna, connect via in-room WiFi, or enjoy downtime on the garden terrace with its scenic views.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Free WiFi
The current price is £347
includes taxes & fees
2 Sept - 3 Sept

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Triple Room

Family Triple Room | In-room safe, cots/infant beds, free WiFi

Family Triple Room

Highlights

Heating
TV
Renovated in 2019
Separate bedroom
Fan
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Living area | TV

Family Quadruple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
TV
Renovated in 2019
Separate bedroom
Fan
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room

Standard Room | In-room safe, cots/infant beds, free WiFi

Standard Room

Highlights

Heating
TV
Renovated in 2019
Separate bedroom
Fan
Private bathroom
Hairdryer
Electric kettle
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

In-room safe, cots/infant beds, free WiFi

Superior Twin Room

Highlights

Heating
TV
Renovated in 2019
Separate bedroom
Fan
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | In-room safe, cots/infant beds, free WiFi

Superior Twin Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Free rollaway/extra beds
TV
Renovated in 2019
Separate bedroom
Fan
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, cots/infant beds, free WiFi

Standard Twin Room

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Renovated in 2019
Separate bedroom
Fan
Private bathroom
Hairdryer
  • 194 sq ft
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Seestrasse 22, Unterseen, BE, 3800

What's nearby

  • Alpine Garden - 6 min walk - 0.4 miles
  • Mystery Rooms - 11 min walk - 0.6 miles
  • Hoeheweg - 11 min walk - 0.6 miles
  • Interlaken Casino - 16 min walk - 0.9 miles
  • Interlaken Ost Ferry Terminal - 4 min drive - 1.8 miles

Getting around

  • Interlaken West Ferry Terminal - 8 min walk
  • Zurich Airport (ZRH) - 122 min drive

Restaurants

  • ‪Aarburg Cafe - ‬6 min walk
  • ‪Bebbis Restaurants - ‬7 min walk
  • ‪Fondue Villa & Garden - ‬3 min walk
  • ‪Pizpaz - ‬10 min walk
  • ‪Taj Mahal - ‬9 min walk

About this property

Hotel Chalet Swiss

Hotel remodelled in 2019 and located near Mystery Rooms
Consider a stay at Hotel Chalet Swiss and take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a bar.
Additional perks include:
  • Self-parking (surcharge), smoke-free property and tour/ticket information
  • Concierge services, a lift and secured bike storage
  • Luggage storage, a front desk safe and a vending machine
Room features
All 52 rooms feature comforts such as free WiFi and safes.
Extra amenities include:
  • Heating and fans
  • Bathrooms with baths or showers and hairdryers
  • TVs with cable channels
  • Cots/infant beds, electric kettles and daily housekeeping

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  • Free WiFi
  • Breakfast available
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The price is £264
includes taxes & fees
2 Sept - 3 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 5 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage
  • Bicycle tours
  • Sauna
  • Ski storage

Family friendly

  • Cot (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • Built in 1862
  • Renovated entire property - March 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Fan
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50 per day.
Cots (infant beds) are available for CHF 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 5.00 per day
  • Crib (infant bed) fee: CHF 15.0 per night
  • Rollaway bed fee: CHF 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet Swiss Unterseen
Hotel Chalet Swiss
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel Unterseen

Frequently asked questions

Is Hotel Chalet Swiss pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Chalet Swiss?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Chalet Swiss on 2 Sept 2025 start from £347.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Chalet Swiss?

Self-parking is available for CHF 5.00 per day.

What time is check-in at Hotel Chalet Swiss?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Chalet Swiss?

Checkout is at 11 AM.

Where is Hotel Chalet Swiss located?

Situated in Unterseen, this hotel is within a 15-minute walk of Alpine Garden and Mystery Rooms. Lake Brienz is 2.3 mi (3.7 km) away. Interlaken West Ferry Terminal is 8 minutes by foot and Interlaken West Station is 8 minutes.

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Hotel Chalet Swiss Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 154 reviews
Rating 8 - Good. 50 out of 154 reviews
Rating 6 - Okay. 24 out of 154 reviews
Rating 4 - Poor. 13 out of 154 reviews
Rating 2 - Terrible. 5 out of 154 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Bit of a last minute booking at a great price. Great room especially for solo travelers ✌️
Stayed 1 night in Aug 2025

10/10 Excellent

Fabiano

Liked: Cleanliness, amenities, property conditions & facilities
The location is great, The hotel is excellent.
Stayed 1 night in Jul 2025

2/10 Terrible

Amir

Disliked: Staff & service, amenities
The only thing I I like about this property was location.
Stayed 7 nights in Aug 2025

4/10 Poor

Cameron

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was kind and helpful but rooms are extremely outdated.
Stayed 2 nights in Aug 2025

8/10 Good

JAMAL

Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
An excellent value and comfortable stay. The rooms were clean, the breakfast was great, and the location was fantastic. I would happily recommend this hotel to anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I can says its missing was the AC forvthe top rooms can get pretty hot upstairs in the summer months.
Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little gem of a hotel was perfect for a stay in Interlaken. It’s a short walk from the Interlaken West train station and close to everything! Only downside is it was hot and there is no AC … but if you want an authentic alps experience it’s worth it!
Stayed 2 nights in Jul 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. It was quiet and the staff were very friendly. My only warning ⚠️ was that there was no air conditioning, and I had to kill a few spiders 🕷️ that got into the room. If you stay here in the summer, be prepared for the heat, since there is only a small fan in the room.
Stayed 4 nights in Aug 2025

8/10 Good

Nazmul

Liked: Cleanliness, staff & service
Bed bugs found had to switch hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

anjelica

Liked: Cleanliness, amenities, property conditions & facilities
Nice people, great location, and was clean
Stayed 4 nights in May 2025

6/10 Okay

Eleana

Liked: Cleanliness
So noisy because there’s construction outside. The workers start the job each morning at 7am. The breakfast is not good. Overall I won’t come back with the price I paid.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful walk to the center city but in a much quieter location. Only negative is lack of air conditioning but I must say, you get used to not having one fairly quickly
Stayed 1 night in Jun 2025

10/10 Excellent

Katrina

Room was good with a Mountain View. Couldn’t wait for breakfast so was given food to take with us. Luggage stored until later.
Stayed 1 night in May 2025

4/10 Poor

golaleh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel has one person at front desk who happened to be the bar tender as well. She asked us to wait
Stayed 1 night in Jun 2025

8/10 Good

daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the design of the hotel, the rooms were clean, and they had all the necessities. The staff was very polite. However, the room had no elevator or ramp to get the suitcases to the 3rd floor, so we had to carry them up the stairs from the second to the third floor. The room was extremely hot, and it had a very small fan that barely worked. There was nowhere (except the bar) to get cold water to drink. No mini bar, and the drink machine had no water, and was actually empty. Some ice machine, or cold water, would have been nice, considering the weather was very hot.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and nice accommodations. Friendly and helpful staff. Highly recommend
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Lovely stay

Amazing location, easy parking, friendly staff. Pet friendly in that it allows dogs (but could do with better pet friendly breakfast location during rainy weather. Eating outside or taking breakfast to room on paper plates is not ideal). Pillows are terrible. Has everything you need though.
Stayed 4 nights in May 2025

4/10 Poor

Veronika

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Noisy, hot, and impossible to sleep
Stayed 1 night in Jun 2025

8/10 Good

Ying Chi

Liked: Staff & service, property conditions & facilities, room comfort
There were a few ants as we were on the ground floor, it was also the first room at the hallway and it was a bit noisy when other people are walking past our room.
Stayed 1 night in May 2025

10/10 Excellent

HUBERTH

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in Apr 2025

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was excellent. Very good and cooperative staff. The hotel is also located within walking distance to the city center. The rooms were neat and clean as well as the staff was highly helpful for all support required.
Stayed 2 nights in Feb 2025

4/10 Poor

Astha

Disliked: Amenities, property conditions & facilities
I stayed at Hotel Chalet Swiss for two nights and was extremely disappointed. The room felt like a matchbox—cramped, with no wardrobe or storage space, and the tiny balcony was covered in cobwebs. The bathroom was so small you can barely turn around, let alone shower comfortably. To make matters worse, the window in my room wouldn’t close properly. When I called reception, a staff member responded rudely, lecturing me about how windows in Switzerland are supposed to open before admitting mine only opened one way—information that didn’t improve the situation. Breakfast was equally underwhelming, with very limited options and low-quality offerings. Between the cramped quarters, unhelpful staff, and subpar breakfast, I cannot recommend this hotel.
Stayed 2 nights in Jul 2025