Title: Zendero Tulum Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Zendero Tulum Hotel with free parking, near Tulum Mayan Ruins ![Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/a35db413.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/5bafbd00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/2e434b48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/d6775926.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/2c4687fe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Zendero Tulum, nestled amid historic Mayan Ruins, offers a peaceful escape with an inviting outdoor pool. Guests can unwind on the scenic terrace or borrow bikes to explore nearby attractions. Attentive staff and complimentary in-room WiFi enhance the experience. 8.6 Excellent ## Popular amenities - Pool - 24/7 front desk - Housekeeping - Parking included - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 11 - Nov 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=30043017&PinnedHotelID=30043017&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/9b5b8b89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 King Bed with Sofa bed, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Select Comfort bed Blackout curtains 2 bathrooms Private bathroom Cable channels In-room safe Air-conditioning Blackout drapes/curtains Sleep Number by Select Comfort mattress Private bathroom Cable channels LCD TV - 215 sq ft - City view - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/f842cc57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 7.4 Good 3 reviews ### Highlights Air conditioning LCD TV Select Comfort bed Blackout curtains Private bathroom Cable channels In-room safe Daily housekeeping Air-conditioning Blackout drapes/curtains Sleep Number by Select Comfort mattress Private bathroom Cable channels LCD TV - 129 sq ft - City view - Sleeps 2 - 2 Queen Beds ![Superior Room, 1 Queen Bed | Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30043100/30043017/a1c0ba34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed ### Highlights Air conditioning LCD TV Select Comfort bed Blackout curtains Private bathroom Cable channels In-room safe Daily housekeeping Air-conditioning Blackout drapes/curtains Sleep Number by Select Comfort mattress Private bathroom Cable channels LCD TV - 108 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/bd4d11be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,003 reviews £243 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa.h17456830.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6c6bd929-d9d6-479e-990f-cb2e6f0456ed&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/27ecca94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - 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Member of Design Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.8 Exceptional 22 reviews £431 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Tulum-Hotels-XELA.h97072639.Hotel-Information?chkin=2025-12-9&chkout=2025-12-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6c6bd929-d9d6-479e-990f-cb2e6f0456ed&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41510000/41502100/41502088/c14eca50_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radhoo Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 133 reviews £268 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6c6bd929-d9d6-479e-990f-cb2e6f0456ed&top_cur=GBP) Ad ![9 restaurants, lunch, dinner served; Asian cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,959 reviews £274 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6c6bd929-d9d6-479e-990f-cb2e6f0456ed&top_cur=GBP) Ad ![Private beach, white sand, sun-loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20300000/20295700/20295634/4108448d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Valise Tulum, member of Small Luxury Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.6 Exceptional 160 reviews £612 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6c6bd929-d9d6-479e-990f-cb2e6f0456ed&top_cur=GBP) Ad ![Room, Oceanfront | Premium bedding, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/e46fb27b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 355 reviews £182 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6c6bd929-d9d6-479e-990f-cb2e6f0456ed&top_cur=GBP) Ad ![On the beach, white sand, free beach cabanas, sun-loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 612 reviews £179 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2025-12-5&chkout=2025-12-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6c6bd929-d9d6-479e-990f-cb2e6f0456ed&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102050000/102049400/102049375/08ab0ad9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BESPOKE, member of Small Luxury Hotels Tulum - Pool - Kitchen - Parking included - Free WiFi 9.8 Exceptional 31 reviews £252 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Tulum-Hotels-BESPOKE.h102049375.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6c6bd929-d9d6-479e-990f-cb2e6f0456ed&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Zendero-Tulum.h30043017.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Zendero-Tulum.h30043017.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21230%2C-87.45320&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=M8EtYE18Xt9ABor3E51ywSCNAP8=) Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, QROO, 77760 #### What's nearby - Tulum National Park - 6 min drive - 2.9 miles - Tulum Mayan Ruins - 7 min drive - 3.1 miles - Playa Ruinas - 11 min drive - 3.3 miles - Las Palmas Public Beach - 16 min drive - 3.3 miles - Playa Paraiso - 17 min drive - 3.8 miles #### Getting around - Tulum Intl. Airport (TQO) - 48 min drive #### Restaurants - ‪Starbucks - ‬5 min walk - ‪La Coqueta - ‬4 min walk - ‪La Regia Tulum - ‬2 min walk - ‪Pacha Tulum - ‬4 min walk - ‪El Capitán - ‬3 min walk ## About this property ### Zendero Tulum Upscale hotel near Tulum Mayan Ruins Zendero Tulum provides a rooftop terrace and more. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool, along with sunloungers - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and concierge services - Luggage storage, a nature reserve and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All guest rooms at Zendero Tulum have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Extra amenities include: - 45-inch LCD TVs with cable channels ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/bebc689f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 915 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/112000000/111350000/111348100/111348002/04ce6732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Downtown Tulum Hotel Tulum City Center - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 12 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=111348002&PinnedHotelID=111348002&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/782955a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - 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Pool - Spa - Parking included - Free WiFi 8.6 Excellent 443 reviews £36 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=3049312&PinnedHotelID=3049312&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/23000000/22360000/22353800/22353792/a40e559a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacha Tulum Boutique Hotel Tulum City Center - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 237 reviews £28 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=22353792&PinnedHotelID=22353792&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/35000000/34870000/34865700/34865641/182458fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kaab Tulum Tulum City Center - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 286 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=34865641&PinnedHotelID=34865641&HadPinnedHotel=true®ionId=-1&adults=2) ![Fusion cuisine](https://images.trvl-media.com/lodging/17000000/16520000/16516900/16516809/0beb020f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O Tulum - Adults Only Tulum - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 569 reviews £39 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/52000000/51640000/51637800/51637747/ccc47f92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CARPE DIEM Tulum by Nah Hotels Tulum City Center - Pool - Free WiFi - Air conditioning - Parking available 8.6 Excellent 104 reviews £57 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=51637747&PinnedHotelID=51637747&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Beach shuttle (surcharge) - Free self parking on site ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - In a nature reserve - Outdoor furniture - Pool loungers - Rooftop terrace ### Accessibility - No lift - Smooth flooring in room ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Select Comfort mattress ### Bathroom - Shower - Towels provided ### Entertainment - 45-inch LCD TV with cable channels ### More - Air conditioning - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MXN 500 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 9:00 PM No pets and no service animals are allowed at this property ### Property is also known as Zendero Tulum Hotel Zendero Hotel Zendero Tulum Hotel Zendero Tulum Tulum Zendero Tulum Hotel Tulum ## Frequently asked questions ### Does Zendero Tulum have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM. ### Is Zendero Tulum pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Zendero Tulum? > Self-parking is free at this property. ### What time is check-in at Zendero Tulum? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Zendero Tulum? > Checkout is at 11:00 AM. ### Does Zendero Tulum provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Zendero Tulum located? > Located in Tulum City Center, this hotel is 0.6 mi (1 km) from Hunab Lifestyle Center and 1.7 mi (2.8 km) from Tulum Mayan Ruins. Dos Aguas Park and Jaguar Park are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Zendero Tulum Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 162 8 - Good 57 6 - Okay 30 4 - Poor 15 2 - Terrible 10 ### 8/10 Good #### Suha 8 Feb 2024 Liked: Cleanliness, staff & service Nice staff, central location ##### Suha Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Phyo Thin 28 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and location ##### Phyo Thin Stayed 1 night in May 2024 ### 10/10 Excellent #### MIGUEL 24 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm. ##### MIGUEL Stayed 3 nights in Nov 2023 ### 8/10 Good #### Marcia 26 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience! The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there! ##### Marcia Stayed 2 nights in Mar 2024 ### 8/10 Good #### Juan 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel. ##### Juan Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Chelsea 12 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places. ##### Chelsea ### 10/10 Excellent #### IZAT CONTRERAS 14 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien con el hotel . Las calles para ingresar inundadas muchos difíciles pasar en autos ##### IZAT CONTRERAS Stayed 1 night in Oct 2025 ### 10/10 Excellent #### luis 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es muy bonito y agradable. El personal muy amable El único inconveniente es la calle en la que se encuentra ya que si llueve se encharca muy feo y es algo complicado llegar ##### luis Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Gustavo 26 Jan 2025 Liked: Staff & service Very dirty outside ##### Gustavo Stayed 1 night in Dec 2024 ### 6/10 Okay #### LORENZO 14 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities EN GENERAL BIEN, ME FALTO TOALLA PARA BAÑARME ##### LORENZO Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Martha Elena 30 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Martha Es un hotel pequeño pero bonito, parece relativamente nuevo, el chico que nos atendió en la tarde muy amable, nos oriento también con ubicaciones y actividades a realizar en la zona. Solo el internet muy malo, no funcionaba en la tv quizá por el tiempo de lluvias, pero en general muy recomendable. Solo sugiero puedan tener un poco de alimentos para ofrecer, aunque sean cosas sencillas. ##### Martha Elena Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Betzaida Grisel 24 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bien, solamente que en la aplicación comentan desayuno continental incluido y solo hay cafecito y pan tostado, una fruta o huevito no estaría mal! ##### Betzaida Grisel Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Julia 19 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities es un excelente lugar para quedarte en Tulum!! ##### Julia Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Tomas 12 Jul 2024 #### Excelente. Volveria sin lugar a dudas. La atencion excelente, las habitaciones limpias y las camas confortables, cuentan con frigobar. La piscina es muy bonita en el roof. Tiene estacionamiento lo cual hace que no batalles para estacionarte. Esta cerca del super selecto y en la avenida que da a las playas. La calle de acceso al hotel no esta buena, cuando llueve es lodazal pero eso ya es cosa del municipio. ![](https://a.travel-assets.com/ugc/hotel-reviews/33EF875F10110139BB9338259144DEEF9C5A175C1720800287064.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E065CEAD12AE69E78E9DB5DDD5AD8232625F820A1720800287332.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tomas Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Blanca 12 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Las calles no tienen buena pavimentación. Se encharca mucho el agua, lo cual imoide el paso para llegar al hotel ##### Blanca Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Brenda 8 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great customer service! ##### Brenda Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Valeria Juarez 8 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusta que el lugar sea tan tranquilo, el personal da excelente atención. La alberca está muy limpia y la azotea es muy cómoda. ##### Valeria Juarez Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Alexlololoo 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bonito ##### Alexlololoo Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Valeria Juarez 27 Jun 2024 Liked: Cleanliness, staff & service, amenities Tuve un buen descanso, el lugar es muy acogedor y cómodo, es muy accesible llegar. Lo único es que por las lluvias la calle estaba muy inundada y con charcos. La habitación estaba limpia y fresca, el único detalle fue que cuando llegue mi habitación estaba ocupada, así que me asignaron una nueva pero el AC tenía una fuga de agua y no dejo de gotear toda la noche. Al día siguiente me cambiaron de habitación. El baño muy limpio pero la regadera de las dos habitaciones que me asignaron estaban tapadas, requieren mantenimiento. Sin duda recomiendo el lugar, sólo sugiero tener más atención con el mantenimiento de infraestructura. ##### Valeria Juarez Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Adalberto 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Exelente atención ##### Adalberto Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Fraida 23 Jun 2024 Disliked: Cleanliness, amenities, property conditions & facilities The hotel did not appear like the photos ##### Fraida Stayed 1 night in Jun 2024 ### 8/10 Good #### gunvir 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall okay experience ##### gunvir Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Valeria Juarez 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar está bien ubicado, la habitación muy cómoda. Lugar tranquilo, no hay ruido exterior. El personal fue muy amable. Hay tiendas y farmacia cerca, el colectivo queda muy cerca también. ##### Valeria Juarez Stayed 1 night in Jun 2024 ### 8/10 Good #### Kibzaim 17 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar ##### Kibzaim Stayed 1 night in Jun 2024 ### 8/10 Good #### Jorge Galvez 16 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un hotel muy céntrico cerca de la playa y de las atracciones turísticas. El único pero es que los desayunos incluidos son muy escasos y hubiera estado genial que los cuartos incluyeran un microondas. Por todo lo demás muy recomendable. ##### Jorge Galvez Stayed 5 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [La Valise Tulum, member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mi Amor Tulum, a Small Luxury Hotel - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information)