Title: The Waves Tulum Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Waves Tulum Hotel in Tulum with 4 outdoor pools and 2 hot tubs ![Exercise/lap pool](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/726d8cb6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Signature Studio Private Plunge Pool | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/5c48a89d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Stovetop, toaster, blender, cookware/dishes/utensils](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/2170080b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/37a12333.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/6f425669.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Waves Tulum blends modern luxury with ancient Mayan charm. Guests rejuvenate with massages and detox wraps at the spa, then relax by the poolside bar. The upscale hotel offers aromatherapy treatments and high-speed WiFi for relaxation and connectivity. 8.2 Very good ## Popular amenities - - - - Hot tub - Pool - Room service ## Room options ### Check availability for these dates Tonight [Oct 4 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=67483819&PinnedHotelID=67483819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=67483819&PinnedHotelID=67483819&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=67483819&PinnedHotelID=67483819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=67483819&PinnedHotelID=67483819&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=67483819&PinnedHotelID=67483819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=67483819&PinnedHotelID=67483819&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=67483819&PinnedHotelID=67483819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=67483819&PinnedHotelID=67483819&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Deluxe Penthouse Studio Rooftop Pool | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/d4240e01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Penthouse Studio Rooftop Pool 9.6 Exceptional 8 reviews ### Highlights Balcony or patio Air conditioning Kitchen Full-sized fridge/freezer Smart TV Hypo-allergenic bedding Renovated in 2022 Separate bedroom - 872 sq ft - Sleeps 3 - 1 Queen Bed OR 1 Large Single Sofa Bed ![1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/5dee1d57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio With Large Balcony 7.8 Good 6 reviews ### Highlights Balcony or patio Air conditioning Kitchen Full-sized fridge/freezer Smart TV Hypo-allergenic bedding Renovated in 2022 Separate bedroom - 667 sq ft - Sleeps 4 - 2 Single Beds and 1 Large Single Sofa Bed ![1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/ad8c914b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio With Private Plunge Pool 9.8 Exceptional 12 reviews ### Highlights Balcony or patio Private plunge pool Air conditioning Kitchen Full-sized fridge/freezer Smart TV Hypo-allergenic bedding Renovated in 2022 - 538 sq ft - Sleeps 3 - 1 King Bed OR 1 Large Single Sofa Bed ![42-inch Smart TV with digital channels, TV, streaming services](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/25362ee7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe One Bedroom Apartment Private plunge Pool 8.0 Very good 1 review ### Highlights Balcony or patio Private plunge pool Air conditioning Kitchen Full-sized fridge/freezer Smart TV Hypo-allergenic bedding Renovated in 2022 - 775 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Single Sofa Bed ![1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/b22b5f41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Penthouse Apartment With Rooftop Pool 8.6 Excellent 4 reviews ### Highlights Balcony or patio Air conditioning Kitchen Full-sized fridge/freezer Smart TV Hypo-allergenic bedding Renovated in 2022 2 bedrooms - 1302 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Large Single Sofa Bed ![Deluxe Large Penthouse Apartment Rooftop Pool | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/8b4fe7f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Large Penthouse Apartment Rooftop Pool 10.0 Exceptional 1 review ### Highlights Balcony or patio Air conditioning Kitchen Full-sized fridge/freezer Smart TV Hypo-allergenic bedding Renovated in 2022 2 bedrooms - 1539 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed ![Signature Studio Private Plunge Pool | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/5c48a89d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Studio Private Plunge Pool 8.0 Very good 14 reviews ### Highlights Balcony or patio Private plunge pool Air conditioning Kitchenette Mini-fridge Smart TV Hypo-allergenic bedding Renovated in 2022 - 398 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/68000000/67490000/67483900/67483819/f9640087.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Studio With Balcony 9.4 Exceptional 19 reviews ### Highlights Balcony or patio Air conditioning Kitchenette Mini-fridge Smart TV Hypo-allergenic bedding Renovated in 2022 Separate bedroom - 334 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/647b6362_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Tulum Resort & Spa - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-THE-WAVES-TULUM.h67483819.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-THE-WAVES-TULUM.h67483819.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20276%2C-87.46690&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4YaE9-gcgBmNAIkaudtIY71maSs=) Avenida KukulkanRegion 1, Mz. 32, Lt. 1, Tulum, ROO, 77760 #### What's nearby - Tulum National Park - 5 min drive - 2.6 miles - Las Palmas Public Beach - 8 min drive - 3.5 miles - Tulum Beach - 8 min drive - 4.4 miles - Tulum Mayan Ruins - 9 min drive - 4.0 miles - Playa Paraiso - 9 min drive - 4.0 miles #### Getting around - Tulum Intl. Airport (TQO) - 42 min drive #### Restaurants - ‪El Agavero - ‬10 min walk - ‪Delicia - ‬7 min walk - ‪Raum Gallery - ‬10 min walk - ‪Los Morros Veleta - ‬9 min walk - ‪La Consentida - ‬11 min walk ## About this property ### The Waves Tulum Upscale hotel remodelled in 2022 and located near Tulum Mayan Ruins You can look forward to an airport shuttle, designer shops on-site and a garden at The Waves Tulum. Indulge in a deep-tissue massage, aromatherapy and a facial at the on-site spa. Free in-room WiFi is available to all guests, along with a gym and a steam room. You'll also find perks such as: - 4 outdoor pools and a children's pool, along with sunloungers - Full breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - A 24-hour front desk, massage treatment rooms and a lift - A front desk safe, concierge services and tour/ticket information - Guest reviews say great things about the breakfast and helpful staff Room features All 98 rooms boast comforts such as wet bars and air conditioning, in addition to thoughtful touches such as free WiFi and printers. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Hypo-allergenic bedding and down duvets - Showers, hairdryers and shampoo - 42-inch Smart TVs with streaming services and digital channels - Balconies or patios, wardrobes/cupboards and reusable coffee/tea filters ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 619 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/b3c3466b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 75 reviews £62 includes taxes & fees 5 Oct - 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Available in all rooms: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Limited on-site parking - Wheelchair-accessible parking and van parking available - Onsite parking options include a garage ### Food and drink - Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 7 for children ### Things to do - 2 hot tubs - 4 outdoor pools - Bicycle rentals - Children's pool - Designer stores - Full-service spa - Gym - Sauna - Steam room ### Family friendly - 4 outdoor pools - Children's pool - Pool toys ### Conveniences - 24-hour front desk - Guidebooks - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Pool loungers ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - In-room massages - Outdoor treatment areas - Prenatal massages - Reflexology - Sports massages - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - At least 80% of food locally-sourced - Built in 2021 - Designated smoking areas - Humane treatment of captive wild animals - Locally-owned and organised tours and activities - Renovated entire property - October 2022 - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Hypo-allergenic bedding ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with digital channels - Streaming services ### Food and drink - Blender - Chef service - Cookware, dishware, and utensils - Hob - Limited room service - Restaurant dining guides - Toaster - Wet bar ### More - Air conditioning - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Phone - Printer - Reusable coffee/tea filters - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs only Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately USD 17 for adults and from USD 7 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses a grey water recycling system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as The Waves Tulum Tulum The Waves Tulum Aparthotel The Waves Tulum Aparthotel Tulum ## Frequently asked questions ### Does The Waves Tulum have a pool? > Yes, this property has 4 outdoor pools and a children's pool. ### Is The Waves Tulum pet-friendly? > Yes, dogs are allowed at this property. ### How much is parking at The Waves Tulum? > Limited spots are available. ### What time is check-in at The Waves Tulum? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at The Waves Tulum? > Checkout is at noon. ### Does The Waves Tulum provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is The Waves Tulum located? > Located in Zama, this spa hotel is 0.6 mi (1 km) from Dos Aguas Park and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Hospital de Tulum and Holistika Art Walk are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Waves Tulum Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 431 8 - Good 164 6 - Okay 83 4 - Poor 59 2 - Terrible 67 ### 8.2/10 Cleanliness ### 8.6/10 Staff & service ### 7.6/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 8/10 Good #### JORGE 7 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication In order to reach the hotel you have to drive thru potholes, few cockroaches but everything else was good. ##### JORGE Stayed 1 night in Aug 2025 ### 10/10 Excellent #### felix 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is clean and quiet place to relax. ##### felix Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### David 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property, pool bar, clean rooms ##### David Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Britania 13 Sept 2024 The ambiance was great ##### Britania Stayed 8 nights in Aug 2024 ### 8/10 Good #### pedro 21 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The swimming pool area was very pleasant. ##### pedro Stayed 5 nights in Aug 2024 ### 10/10 Excellent #### Jose 2 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities I would stay again ##### Jose Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### James 19 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay at The Waves Tulum. The beds are very comfortable, the air-conditioning was cold and the WiFi was strong. I would definitely stay here again during my next vacation to Tulum. ##### James Stayed 27 nights in Oct 2024 ### 10/10 Excellent #### Sherriann 8 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities Very nice and quiet ##### Sherriann Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Jegadheswaran 13 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious and Quite… over all Excellent .. ##### Jegadheswaran Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Cody 10 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It had 3 pools two hot tubs and a sauna. It was amazing! Great price also! ##### Cody Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Cruz 25 Aug 2024 Liked: Cleanliness, staff & service, amenities Everything inside the hotel was great just horrible view and taxi driver charge a lot. Hotel for been on a budget was great ##### Cruz Stayed 1 night in Aug 2024 ### 10/10 Excellent #### David 18 Nov 2024 Liked: Cleanliness, staff & service Excellent price. Friendly and helpful staff. Beautiful property. Pet friendly. The only disappointment was the long distance from the beach and tourist area. You need a car or taxi ##### David Stayed 7 nights in Nov 2024 ### 8/10 Good #### Luis gustavo 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Z ##### Luis gustavo Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Michelle 20 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Rooms are super cute! Was a little disappointed by the size of the outside “jacuzzi” that didn’t even get hot. The room service was alright but the vibes of the overall hotel were good. ##### Michelle Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Miriam 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it! ##### Miriam Stayed 1 night in Aug 2024 ### 8/10 Good #### Davidson 10 Oct 2024 Liked: Cleanliness, staff & service Everything was fine...we really liked the stay here..and the front desk everyone was nice and helped us a lot...tks so much ##### Davidson Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Dav O 18 Aug 2024 Liked: Staff & service, amenities, property conditions & facilities Great place and very spacious, a bit isolated but it’s progressing, mandatory to take a taxi or any type of transportation at the front of the property at night ##### Dav O Stayed 3 nights in Aug 2024 ### 8/10 Good #### Sara 15 Mar 2025 Liked: Staff & service Disliked: Property conditions & facilities Part of the hotel it seems that they don’t work on it so it looks like is going down, like the area of the pool, the cenote that it’s inside the hotel. Room had a lot of humidity and it smell bad the first day we got there, and by the 3rd day the smell got worst. In the other hand rooms are confortable, the jacuzzi on our balcony was good, the ambient was nice, workers were very friendly and helpful. ##### Sara Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Raymundo Alfaro alvarez 4 Nov 2024 Liked: Staff & service Disliked: Cleanliness I didn’t like the sheets, they look dirty and the entrance to the hotel has lots it potholes ,l liked that rooms were spacious and the staff was excellent, the staff was excellent,especially ana, she es Colombian. ##### Raymundo Alfaro alvarez Stayed 1 night in Oct 2024 ### 10/10 Excellent #### susmita 19 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities I cannot tell you guys about how much I recommend this place and how I have no words to describe The wonderful time I had at this hotel I loved every single moment of 5 days i stayed at this hotel. The staff from front desk to bars to resturant, housekeeping were is so nice and so willing to help, even though we had language barrier. The front desk person specially were so helpful, they are so quick to answer all your questions and so quick to help with whatever you it. ##### susmita Stayed 6 nights in Sep 2024 ### 8/10 Good #### juan casas 6 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The driveway has a lot of pot holes and the parking has a lot of dog poop and stinks. Clean rooms and spacious ##### juan casas Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Humber Alonso 16 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super ##### Humber Alonso Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Divina 24 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, the property and the units are nice. Particularly for the price. The staff take very good care of the property and are friendly. The negatives are that you essentially have to go to the lobby to get any kind of assistance, the toilets clogged very easily, and the property does not provide wash cloths. ##### Divina Stayed 4 nights in Oct 2024 ### 4/10 Poor #### Athena Alexandria 25 Nov 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Friendly staff. No hand or face towels at all just two bath towels. Breakfast is brought to you and it’s okay. No pool bar no restaurant. Pools are not clean only the rooftop pool is clean due to no trees hanging over it. Close to authentic Tulum and strip. ##### Athena Alexandria Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Sherrell 24 Jan 2025 Disliked: Amenities The good thing is that the room does look exactly as pictured. There are a few convience stores and tiny restaurants within daytime walking distance. However the hotel has no restaurant, the swim up bar as advertised is there- you just have to bring your own drinks. If you’re traveling solo this isn’t for you. The only entry way to the hotel was full of huge mud puddles. We rented an atv to get around and they forced us to park in garage- more mud puddles to access, when there was bike parking in front of hotel. ##### Sherrell Stayed 3 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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