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Alito Tulum Hotel

3.5 star property
Travelers find a peaceful getaway at this beachfront hotel in Tulum, where the turquoise Caribbean meets white sand shores and relaxation comes naturally

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Located near Tulum National Park, Alito Tulum Hotel offers a quiet escape with continental breakfast. Enjoy the white sand beach, outdoor pool with sun loungers, and bike rentals. The property features La Diosa Bar & Grill for meals and beach cabanas for seaside relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

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Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Airport shuttle fee: MXN 5600 per vehicle (return, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Alito Tulum Hotel have a pool?

Yes, this property has an outdoor pool.

Is Alito Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alito Tulum Hotel?

Self-parking is free at this property.

What time is check-in at Alito Tulum Hotel?

Check-in start time: 3:30 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Alito Tulum Hotel?

Checkout is at noon.

Does Alito Tulum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 5600 per vehicle applies.

Where is Alito Tulum Hotel located?

Located in Zona Hotelera, this beachfront hotel is in a national park and within a 15-minute walk of Playa Paraiso and Tulum Mayan Ruins. Playa Ruinas and Temple of the Frescoes are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

7.6

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 143 out of 260 reviews
Rating 8 - Good. 57 out of 260 reviews
Rating 6 - Okay. 32 out of 260 reviews
Rating 4 - Poor. 16 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

Reviews

Verified

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great and staff was very helpful/friendly recommended great spots to visit around the city.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Leah

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful! The beach front access was amazing and the rooms were great. I would just caution that the hotel is in a national park, which comes with some restrictions - you have to buy a wristband everyday and you can't bring in drinks/snacks/groceries in plastic containers.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and knowledgeable. The housekeeper, Mari, did a great job every day getting all the sand out of our bungalow and keeping our space clean. The staff at the restaurant was great, they always had a server that spoke English, the menu was in Spanish and English and the food was absolutely amazing. The location was walking distance to the ruins, you can even see them from the beach! The lobby had games, a pool table, and a foosball table my son and I used every day, multiple times a day. I absolutely loved this hotel and location. I rented a car, and I think that also made a world of difference so we could leave our quiet jungle and go into the town if we wanted.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, beautiful beachfront
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lynda

Liked: Property conditions & facilities
The hotel is beautiful! The beach is white, except the seaweed, which is all over the gulf and Caribbean. The food is wonderful! They lost their key to our room, so it did not get cleaned 😞, but they comped our taxi, to the airport.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, fantastic staff.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be coming back to this resort. It is a hidden gem located walking distance to the ruins. It is quiet, quaint, gorgeous and simple in all the right ways. The staff was so friendly I consider them my friends. A special shout out to Carolina, Oswaldo, Rodolfo,Diego, and Carlos .The restaurant is open air, on the beach and a beautiful relaxing breakfast experience. Breakfast is order off the menu with a nice fruit plate and sweet and savory options. This resort is so amazing! You can stay in a thatched roof hut surrounded by sand and palm trees. This bungalo is cute and clean with air conditioning, beds made up with mosquito netting and sand at your doorstep. I rarely wore shoes around the resort. The reception area is open air and has a pool table and games. It has a lofted ceiling and comfortable seating. They also show movies on weekend nights. No TV, sand between your toes, super friendly caring staff, good cocktails, beautiful beachside restaurant, peace and quiet. What is not to like. This is a perfect laid back, one with nature resort. I could not be happier.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be coming back to this resort. It is a hidden gem located walking distance to the ruins. It is quaint, charming, gorgeous, and simple connecting you to nature. The staff was so friendly I consider them my friends. A special shout out to Carolina, Oswaldo, Rodolfo, Diego, and Carlos. The restaurant is open air, on the beach and a beautiful relaxing breakfast experience. Breakfast is order off the menu with a nice fruit plate and sweet and savory options. This resort is so amazing! You can stay in a thatched roof hut surrounded by sand and palm trees. This bungalow is cute and clean with air conditioning, beds made up with mosquito netting and sand at your doorstep. I rarely wore shoes around the resort. The reception area is open air and has a pool table and games. It has a lofted ceiling and comfortable seating. They also show movies on weekend nights. No TV, sand between your toes, super friendly caring staff, good cocktails, beautiful beachside restaurant, peace and quiet. What is not to like. This is a perfect laid back, one with nature resort. I could not be happier
Stayed 9 nights in Mar 2026
Verified

6/10 Okay

Leane

Liked: Cleanliness, staff & service
The location in the National Park was great! The beach is beautiful. We booked a garden bungalow which was clean, and steps from the beach, but there is a lot of room for improvement. It was one step above camping. You could feel the springs in the mattress and the sink had a weird water saving faucet that was essentially useless. The staff was friendly and helpful. The food at the restaurant could use improvement. The morning yoga class at the yoga shala overlooking the beach was excellent.
Yoga Shala
Garden Bungalow
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JAN

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff absolutely great. I only see fault on Expedia side. Expedia advertised as all fees and taxes included. Did not disclosed that you have to pay daily fee to the authorities if you leave outside national park the hotel is located and you have to leave hotel to see ruins or do simple shopping. Expedia fault not hotel.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

yeiman

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach access way and the restaurant staff was excellent
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique place, right on the beach, very friendly staff and great restaurant.
Stayed 7 nights in Nov 2024
Verified

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Amenities
We were in Hut 25. The plumbing for sink leaked to the floor. The shower curtain wasn’t long enough to keep the floor dry in the bathroom. And the electrical outlets so loose our plugs struggled to stay plugged in. Staff was great. Breakfast was great. GPS struggled to get us there and not speaking Spanish was a limitation for figuring it out.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sloan

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous Beach!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gift O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!!! It’s really beautiful. So many places you can take pictures. Even out side of it offers like a long pathway you can walk around to and from of places. They have bikes you can ride and it’s about 10 ish minutes from town. I really recommend this place. Only con is just no TV or fridge in the rooms but it’s extremely great for the price!
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Bina

Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean. Staff was nice. But I did not appreciate that they semi force tips out of you. I am fine to tip, but the staff should not be selecting the amount for me. I have the right to do that myself. When they ask if its alright, it puts pressure on the guest to say yes. Many times, they did not even ask and said it was a ‘service fee.’ This made it seem mandatory which is lie. I am more likely to tip when asked, not forced or pressured.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and the staff were all friendly.
Stayed 5 nights in Nov 2024
Verified

4/10 Poor

Marianne

Disliked: Cleanliness, amenities, property conditions & facilities
The room we stayed in was dirty and we think had mold all over the walls. It honestly reminded me of places I used to stay in for $9 USD a night in SE Asia when I was backpacking there. There were definitely surfaces I didn't want to touch or get my luggage near. My mom woke up congested in the morning because if the mold (we think). It was hard to get onto the property and the police we encountered were not helpful at directing us to the entrance we needed to take (which is through a building BTW). The food is expensive and not good. It was nice to get breakfast for free though. The staff is so so kind and wonderful. Like, the best. But everything else was lacking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, serene and deeply peaceful. So grateful for this incredible experience. The staff here is amazing, generous and kind. Thank you.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place,a unique experience AC quit in my room was moved to different one nice and cool bathroom could be a bit better butt not a deal breaker for me,would stay again if in the area
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay food was amazing. The only downfall is you can’t bring plastic so bring a reusable water bottle.
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Jacoba

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: very kind and friendly staff, AC was cold, food was amazing, very quiet/no parties nearby and you’re surrounded by the jungle. Rodolfo was awesome! Cons: property is very run down, nowhere to put your clothes, tiny rooms dimly lit, isolated away from town, no outside packaged food or drinks allowed inside the park, reception does not sell food/snacks after the restaurant closes and your room does not have a mini fridge. If you’re diabetic or have blood sugar complications I highly recommend you do not stay here. We ended up paying to upgrade our room half way through because the room was so small and the walls were mouldy/bubbling from the humidity. Our upgraded room had fly larvae crawling out of the drains in the shower. You can’t flush your toilet paper down the toilet due to poor infrastructure (common in Mexico but we were not warned). They didn’t have updated menus for their restaurant online prior to us booking, and didn’t have any cheap snacks to grab & go. You’re stuck paying 300-600 pesos for a taxi ride to town for food, going to another resort for expensive food or paying 350-1500 pesos at the restaurant for lunch & dinner. The beach lounge beds are also falling apart and do not look like the photos on their website. We saw the negative reviews and figured some people are just high maintenance, but for the price we paid, what we were expecting and our overall experience we have deemed the negative reviews true.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful tulum

Amazing place for relax , staff were very helpful friendly…. Anything u need and just one spot !
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time and it was very relaxing!
Stayed 6 nights in Dec 2024
Verified

6/10 Okay

Patricia R

Liked: Cleanliness, amenities
Alito Hotel is situated in a beautiful place beautiful beach and premises (away from town and any restaurants, stores pharmacies etc.,)and the staff is amazing very accommodating and willing to help you and the food at restaurant is excellent! that being said the hotel lobby has many leaks(and it rained a few times we were there and all furniture get wet) so does the restaurant and the cabins...we arrived and we were giving a cabin that was leaking all over and it was very dated I guess that's part of charm; we spoke to front desk and we were quickly moved to better one, however toilet kept clogging, no hot water, not enough towels, no toilet paper it was a hit or miss... if you don't mind any of that this is place for you and if you leave hotel you have to pay back a fee to come back to hotel crazy! and the taxis are expensive too... All and all if you just want a nature, quiet vacation relaxing at beach away from all hustle and bustle this is place for you!
Stayed 6 nights in Dec 2025