Title: LABNA' Suites Tulum Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=22515081&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # LABNA' Suites Tulum Travelers relax on a sunny terrace or visit ancient Mayan ruins just steps from this peaceful retreat near Tulum's historic sites ## Photo gallery for LABNA' Suites Tulum ![Terrace/patio - LABNA' Suites Tulum (Tulum)](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/fd2db01b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - LABNA' Suites Tulum (Tulum)](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/1862af48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - LABNA' Suites Tulum (Tulum)](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/40f7d7bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | 1 bedroom, in-room safe, individually decorated, free WiFi - LABNA' Suites Tulum (Tulum)](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/f95dae76.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - LABNA' Suites Tulum (Tulum)](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/f1a45efb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies LABNA' Suites Tulum sits near the historic Mayan Ruins, offering a quiet escape with its garden and welcoming bar. Guests explore nearby archaeological sites or relax on the sunny terrace. The property provides in-room WiFi and staff help arrange local tours for a memorable stay. ## Reviews 6.4 ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Bar - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Superior Suite ![Superior Suite | 1 bedroom, in-room safe, individually decorated, free WiFi](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/e9b53d11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Balcony Individually decorated Air conditioning Flat-screen TV Separate bedroom Ceiling fan Private bathroom Rainfall showerhead - 431 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### Deluxe Suite ### Highlights Individually decorated Air conditioning Flat-screen TV Separate bedroom Ceiling fan Private bathroom Rainfall showerhead Espresso maker - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite Deluxe ![1 bedroom, in-room safe, individually decorated, free WiFi](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/e8e6486b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 322 sq ft - Sleeps 2 ### View all photos for Suite Super ![1 bedroom, in-room safe, individually decorated, free WiFi](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/ef27203a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Super - 376 sq ft - Sleeps 2 ## You may also like Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 298 reviews £72 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=2ea18f94-336a-4578-a5db-8d7133ac5771&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 288 reviews £379 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=2ea18f94-336a-4578-a5db-8d7133ac5771&top_cur=GBP) Ad ![Children’s play area – outdoor](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/w3840h2872x0y3-5003acb0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 1,955 reviews £352 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=2ea18f94-336a-4578-a5db-8d7133ac5771&top_cur=GBP) Ad ![Lake](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/73000000/72550000/72542900/72542835/5e255a08_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World Tulum - Pool - Spa - Parking included - Restaurant 9.6 Exceptional 37 reviews £466 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=2ea18f94-336a-4578-a5db-8d7133ac5771&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-LABNA-Suites-Tulum.h22515081.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-LABNA-Suites-Tulum.h22515081.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21150%2C-87.45918&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DzHiP-IOQPEl9JHw5vgiD8MZ0Bs=) Calle Neptuno Esq. Calle Andromeda, Tulum, QROO, 77760 #### What's nearby - Dos Aguas Park \- 5 min walk \- 0.3 miles - Hospital de Tulum \- 11 min walk \- 0.6 miles - Jaguar Park \- 19 min walk \- 1.0 mile - Hunab Lifestyle Center \- 19 min walk \- 1.0 mile - Cenote Calavera \- 5 min drive \- 1.8 miles #### Getting around - Tulum Intl. Airport (TQO) - 47 min drive #### Restaurants - ‪Rosina cafe - ‬1 min walk - ‪La Negra Tomasa - ‬1 min walk - ‪Batey - ‬1 min walk - ‪Kay Nah - ‬1 min walk - ‪Negro Huitlacoxe - ‬1 min walk ## About this property ### LABNA' Suites Tulum Hotel near Tulum Mayan Ruins Take advantage of a terrace, a garden and a bar at LABNA' Suites Tulum. In addition to a restaurant, guests can connect to free in-room WiFi. Other perks at this hotel include: - A round-trip airport shuttle (surcharge), tour/ticket information and luggage storage - Barbecues Room features All rooms are individually decorated, and offer comforts such as air conditioning, as well as perks such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Flat-screen TVs with premium channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![King Room | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/75000000/74900000/74898500/74898483/7d33fd9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barbarella Tulum Tulum City Center - Pool - Free Wi-Fi - Restaurant - Air-conditioning 6.8 6 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=74898483&PinnedHotelID=74898483&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/108000000/107300000/107290300/107290256/5ccb1566.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Muuk Tulum by The Spot Rentals La Veleta - Pool - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=107290256&PinnedHotelID=107290256&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/93000000/92420000/92418600/92418526/ca80be0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Shibari Tulum Zona Hotelera - Spa - Restaurant - Breakfast available - Bar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=92418526&PinnedHotelID=92418526&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/7e14a410.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nook Tulum by The Spot Rentals Tulum - Pool - Free Wi-Fi 7.2 Good 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 10:00 PM, free pool cabanas](https://images.trvl-media.com/lodging/92000000/91220000/91219200/91219195/231b9888.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Menesse Tulum by Spot Rentals Tulum City Center - Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=91219195&PinnedHotelID=91219195&HadPinnedHotel=true®ionId=-1&adults=2) ![Yaakun Grand Cenote View | Balcony view](https://images.trvl-media.com/lodging/93000000/92420000/92418900/92418875/57ea4058.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Shibari Tulum - Restaurant & Cenote Club Zona Hotelera - Pool - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 286 reviews £232 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=92418875&PinnedHotelID=92418875&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Free offsite parking - Street parking available - 24-hour return airport shuttle on request for a surcharge - Beach shuttle (surcharge) ### Food and drink - A bar/lounge - A restaurant ### Family friendly - Separate bedroom ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Terrace ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Espresso maker - Free bottled water ### More - Air conditioning - Ceiling fan - Individual decor - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - midnight Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 100.00 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Casa Kopal Hotel Tulum Casa Kopal Hotel Casa Kopal Tulum Casa Kopal KOPAL Tulum LABNA' Suites Tulum Hotel LABNA' Suites Tulum Tulum LABNA' Suites Tulum Hotel Tulum ## Frequently asked questions ### Is LABNA' Suites Tulum pet-friendly? ### How much is parking at LABNA' Suites Tulum? ### What time is check-in at LABNA' Suites Tulum? ### What time is check-out at LABNA' Suites Tulum? ### Does LABNA' Suites Tulum provide a shuttle to the airport? ### Where is LABNA' Suites Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## LABNA' Suites Tulum Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.2 Location ### 6.8 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 13 8 - Good 17 6 - Okay 6 4 - Poor 1 2 - Terrible 16 ## Reviews ### 2/10 Terrible #### Verified traveller 5 Jan 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities there is no property at this location it is a bar, the ad was a fraud when we showed up there was no hotel when we called the hotel they never answered me when I asked the people at the bar they said it happens all the time the last two weeks ##### Verified traveller Stayed 2 nights in Dec 2020 ### 2/10 Terrible #### Ileana, Guatemala 7 Jan 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities todo malisimo nunca nos dijeron q ya habian cambiado de administración... y los de la nueva nos trataron mal ##### Ileana Stayed 4 nights in Dec 2020 ### 2/10 Terrible #### Verified traveller 4 Jan 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Este hotel NO EXISTE. Es una estafa. Conocí otras personas que han hecho reserva aquí y les ha pasado lo mismo. ##### Verified traveller Stayed 1 night in Jan 2021 ### 2/10 Terrible #### Bryan 3 Jan 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hagan reservas en este hotel ! Es fraude y no existe !!!! ##### Bryan Stayed 3 nights in Dec 2020 ### 8/10 Good #### Gerardo 17 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien lugar perfecto para vida nocturna ##### Gerardo Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller 7 Mar 2020 Liked: Cleanliness, room comfort Disliked: Staff & service #### Tiempo de espera largo En recepción no hubo nadie fuimos y volvimos tres veces durante cuatro horas hasta que tuvimos suerte de encontrarlo. El hotel es muy bonito y cómodo. El desayuno fue pan blanco con mermelada, papaya y fruta. El encargado dijo que podíamos dejar el carro sobre la avenida, pero a las 2 de la mañana la grúa de tránsito nos despertó para llevarnoslo ##### Verified traveller Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Verified traveller 15 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### Casa Kopal debe cambiar mucho Casa Kopal está un hotel abandonado, lo siento. Para el check-in no había nadie y tuvimos que esperar allí solitos por más de 1 hora que alguien llegasse. Internet está mala, malísima. Limpieza muy más o menos. Uno día, llegamos de la playa, el quarto no había sido limpio ni arreglado. Reclamamos y dicieron que no había personas para hacerlo. El desayuno super básico y, terminado el pan un dia, por ejemplo, no hay pan en el día siguiente. Suerte que la sandía está grande así tenía esta única fruta todos los días. Atención también que a veces falta agua ... No sufrimos esta falta porque llamaron camión pipa. Suerte nuestra también que el aire condicionado solo se rompió en el último día nuestro de experiencia Casa Kopal. Cosas positivas del lugar é la simpatia de Mary, la hermosa ubicación y el claro potencial del lugar. Esperanza! ##### Verified traveller Stayed 5 nights in Feb 2020 ### 8/10 Good #### Mikkel 8 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall everything was good. There is quite a bit of noise from the bars downstairs. But we had some long days and slept kinda ok anyway ##### Mikkel Stayed 3 nights in Jan 2020 ### 2/10 Terrible #### Verified traveller 2 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Zo mooi de foto’s eruit zien, zo slecht het is we hebben nog nooit zo beroerd “hotel” gehad. Een douche waar alleen 3 druppels koud water uit valt want warm water was er ook niet, een wc zonder bril want die was al afgebroken maanden lang, schimmel door de gehele kamer en badkamer, beestjes over je bed en nachtkastjes en muren. Over hygiene gesproken geen 1x kwamen ze de kamer verzorgen geen schone handdoeken of schoonmaak, wc papier was er ook niet. Er stond dat het inclusief ontbijt was helaas geen ontbijt gezien, ook was er alleen snachts iemand aanwezig overdag was er niemand. Dan de nachtelijke herrie je kan hier totaal niet slapen, ja vanaf 5uur snachts als alle clubs en kroegen dicht gaan maar je word al snel wakker van de herrie rond 7uur ochtends aangezien dan alles weer open gaat en het allemaal weer overnieuw begint! Helaas doet t hotel of ze t allemaal niet snappen ook als je het in t spaans laat vertalen en expedia doet er ook totaal niks aan laat je gewoon aan je lot over! Zeer slechte zaak van beide kanten laten we nog maar niet over de prive transfer beginnen want die komt gewoon niet opdagen na afgesproken tijd en zorgt ervoor dat je een andere taxi moet nemen a €200 aan extra taxi kosten bovenop de €120 die we al betaald hadden. We zijn t helemaal beu zijn totaal niet uitgerust hebben 5 dagen alleen maar stress en zorgen gehad van deze reis! Een toren hoge rekening van al t gebel naar expedia en transfer bedrijf. ##### Verified traveller Stayed 5 nights in Dec 2019 ### 2/10 Terrible #### Verified traveller 1 Jan 2020 Disliked: Staff & service, amenities, property conditions & facilities Horrible experience. Property is still under preparation and the amenities are not what says on website. No hot water for shower. Breakfast was not good at all. Bread , butter and jam and most of them were moldy. I wouldn't suggest the place at all. Very noisy and surrounded by pubs, so music was loud and rooms were not noise proof. ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller 1 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not even a bar of soap. When I arrived, I was told I had no reservation. The woman didn't speak English so she wouldn't speak to the Expedia representative. It was late and I was tired, so this was very upsetting. Then she messaged the manager, I guess and I was told I could stay the night and pay tomorrow. I had already paid. It said espresso machine in room. NO. There was a water heater but no instant coffee, or anything. It says free bottle water. I was told "NO". And offers breakfast, I was told "NO." I complained and the next day I received a Mr. Coffee type maker and 4 packs of instant coffee and a PARTIALLY USED bottle of water. I stayed 7 days. At NO time did they clean the room, or make the bed. I had to go ask for clean towels and empty my trash can--this is a place where you have to put your toilet paper in the trash can...It had a safe but they couldn't find the key to it. I came back one evening and the outer gate was locked. It had not previously been locked and I had not been told of a code. I was lucky that someone in the restaurant downstairs knew it. I rarely could find anyone at the reception desk. This hotel is terribly misrepresented and very overpriced for their total lack of service. The bed was very comfortable, and the area was great, as long as you are good with noise. Street food, restaurants and bars, live music. ##### Verified traveller Stayed 6 nights in Dec 2019 ### 2/10 Terrible #### Verified traveller 30 Dec 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities L'hotel était bruyant et les douches froides. le personnelle loustic présent et ne parlant pas d'autres langues que l'espagnole ##### Verified traveller Stayed 3 nights in Dec 2019 ### 8/10 Good #### JESUS M 25 Nov 2019 Liked: Cleanliness, staff & service, room comfort #### Buena ubicación en pueblo buena opción, muy bien ubicada, un poco de ruido pero aguantable! muchos cafes al rededor para desayunar! ##### JESUS M Stayed 6 nights in Nov 2019 ### 10/10 Excellent #### christian 16 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente atención de todos y tiene excelente ubicación ##### christian Stayed 3 nights in Nov 2019 ### 8/10 Good #### Verified traveller 24 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and clean, excellent location. Above a bar but actually the bands are excellent so I didn't mind them. Pretty good for the price. ##### Verified traveller Stayed 3 nights in Oct 2019 ### 8/10 Good #### Verified traveller 15 Jun 2019 Liked: Cleanliness, staff & service Me gusto la ubicación muy céntrica No me gusto la presión del agua en la regadera muy poca agua, y mucho ruido de los antros cerca. El wifi poca señal ##### Verified traveller Stayed 6 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller 27 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exelente ubicación. En el centro y en zona de bares. ##### Verified traveller Stayed 4 nights in May 2019 ### 6/10 Okay #### Stephany 13 May 2019 Liked: Cleanliness Disliked: Staff & service Los desayunos Terribles!!!! No había ni jugo ni hielo nada y no siquiera rico ahora las habitaciones ps no están espectaculares pero muy cómodas ##### Stephany Stayed 6 nights in May 2019 ### 8/10 Good #### Verified traveller 15 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lots of other reviews mention noise outside from the bars - and whilst there is some noise it really isn’t too bad at all. The hostel itself is stunning and our room was exceptional. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 6/10 Okay #### Verified traveller 9 Mar 2019 Liked: Staff & service It's ok place , but they gotta do something with weird smell coming from renovation or something like this. Also not a cons , but be aware this lodging is located in very busy (read 'noisy') street, so get ready to enjoy night life vibes in your room as much as people outside. ##### Verified traveller Stayed 1 night in Feb 2019 ### 8/10 Good #### Verified traveller 9 Mar 2019 Liked: Staff & service, amenities Nous avions réservé deux chambres au même prix. L'une était spacieuse et confortable. L'autre petite et sans fenêtre. Le prix n'était pas justifié pour celle-ci. Le petit déjeuner n'est pas varié, pas de jus de fruit, très basique. À améliorer grandement. La situation géographique dans Tulum est parfaite. Stationnement dans la rue. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller 22 Feb 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura fatiscente, sporca personale gentile ma non si puó certo dire sia carino. Per non parlare dell odore di chiuso ##### Verified traveller Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Loreto 2 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Casa Kopal: un sueño! Casa Kopal es un hermoso lugar donde poder hospedarse. Las instalaciones son de primera, la cama comodísima, la gente muy amable y tratan de ayudarte en todo. El desayuno rico, muy completo. Está ubicado en el centro de la ciudad, por lo tanto es fácil el desplazamiento para todos lados. ##### Loreto Stayed 1 night in Jan 2019 ### 6/10 Okay #### Verified traveller 30 Jan 2019 Liked: Cleanliness, staff & service El gerente muy amable, céntrico el hotel , pero mucho ruido por bares en la noche ##### Verified traveller Stayed 2 nights in Jan 2019 ### 6/10 Okay #### Verified traveller 30 Jan 2019 Liked: Cleanliness, staff & service Cerca de bares y restaurantes, muy céntrico , pero mucho ruido en la noche por la música de bares, el Gte siempre muy amable ##### Verified traveller Stayed 1 night in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---