Title: Keniza Beach Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Keniza Beach Hotel Beachfront guesthouse for sun and fun ![Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View | View from room](https://images.trvl-media.com/lodging/18000000/17810000/17800400/17800400/6ad80e9e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View | Living area](https://images.trvl-media.com/lodging/18000000/17810000/17800400/17800400/380254cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View | Shared kitchen | Fridge](https://images.trvl-media.com/lodging/18000000/17810000/17800400/17800400/6da1a2a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/18000000/17810000/17800400/17800400/89159208.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17810000/17800400/17800400/de813cc5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Keniza Beach Hotel offers relaxation and convenience with direct access to a private beach, sun loungers, and umbrellas. Enjoy quiet garden strolls and free in-room WiFi. Barbecue grills complete the amenities. 9.2 Wonderful ## Popular amenities - On private beach - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates # Tonight [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=17800400&PinnedHotelID=17800400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=17800400&PinnedHotelID=17800400&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=17800400&PinnedHotelID=17800400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=17800400&PinnedHotelID=17800400&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=17800400&PinnedHotelID=17800400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=17800400&PinnedHotelID=17800400&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=17800400&PinnedHotelID=17800400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=17800400&PinnedHotelID=17800400&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Deluxe Double Room, 2 Queen Beds, Ocean View | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17810000/17800400/17800400/66773fcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Queen Beds, Ocean View ### Highlights Air conditioning Ceiling fan Private bathroom Free bottled water Daily housekeeping In-room safe - 334 sq ft - Ocean view - Sleeps 4 - 2 Queen Beds ![Suite, 1 King Bed, Terrace, Beachfront (Air conditioning from 9pm to 6am) | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17810000/17800400/17800400/2ba4338e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Terrace, Beachfront (Air conditioning from 9pm to 6am) ### Highlights Balcony or patio Air conditioning Ceiling fan Private bathroom Free bottled water Shared/communal kitchen Daily housekeeping In-room safe - 333 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View | View from room](https://images.trvl-media.com/lodging/18000000/17810000/17800400/17800400/6ad80e9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchen Fridge Ceiling fan 3 bedrooms - 2002 sq ft - 3 bedrooms - Ocean view - Sleeps 6 - 2 Single Beds, 1 Queen Bed and 1 King Bed ![Double Room (Air conditioning from 9pm to 6am only) | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17810000/17800400/17800400/f6a093a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Air conditioning from 9pm to 6am only) ### Highlights Air conditioning Free cots/infant beds Ceiling fan Private bathroom Free bottled water Shared/communal kitchen Daily housekeeping In-room safe - 333 sq ft - Sleeps 2 - 1 Queen Bed ![Family Double Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17810000/17800400/17800400/308ee0f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room ### Highlights Air conditioning Ceiling fan Private bathroom Free bottled water Shared/communal kitchen Daily housekeeping In-room safe - 333 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97080000/97072700/97072639/fd239539_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Xela Tulum - Member of Design Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.8 Exceptional 21 reviews £312 includes taxes & fees 22 Sept - 23 Sept [](https://www.expedia.co.uk/Tulum-Hotels-XELA.h97072639.Hotel-Information?chkin=2025-9-22&chkout=2025-9-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=5f220116-cd84-4d0a-b042-f694d6377095&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/bd4d11be_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,005 reviews £192 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa.h17456830.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=5f220116-cd84-4d0a-b042-f694d6377095&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102050000/102049400/102049375/08ab0ad9_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### BESPOKE, member of Small Luxury Hotels Tulum - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 28 reviews £198 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Tulum-Hotels-BESPOKE.h102049375.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=5f220116-cd84-4d0a-b042-f694d6377095&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41510000/41502100/41502088/c14eca50_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Radhoo Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 133 reviews £261 includes taxes & fees 30 Sept - 1 Oct [](https://www.expedia.co.uk/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information?chkin=2025-9-30&chkout=2025-10-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=5f220116-cd84-4d0a-b042-f694d6377095&top_cur=GBP) Ad ![9 restaurants, lunch, dinner served; Asian cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - 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On private beach - Pool - Breakfast included - Spa 9.6 Exceptional 158 reviews £379 includes taxes & fees 30 Sept - 1 Oct [](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information?chkin=2025-9-30&chkout=2025-10-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=5f220116-cd84-4d0a-b042-f694d6377095&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/e9e3a64f.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 1,012 reviews £332 includes taxes & fees 30 Sept - 1 Oct [](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2025-9-30&chkout=2025-10-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=5f220116-cd84-4d0a-b042-f694d6377095&top_cur=GBP) Ad ![On the beach, white sand, beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/d753ea0a.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Alito Tulum Hotel Zona Hotelera - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Keniza-Beach-Hotel.h17800400.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Keniza-Beach-Hotel.h17800400.Hotel-Information) ## About the area Located in Zona Hotelera, a neighbourhood in Tulum, Keniza Beach Hotel is in a national park and on a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) [View more Guest houses in Tulum](https://www.expedia.co.uk/Tulum-Guest-Houses.d182189-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.14503%2C-87.46047&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Xs26vgdyKIbZaF4Nqi5loytSDxQ=) Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780 ### What's nearby - Tulum Beach - 3 min walk - 0.2 miles - Ven a la Luz Sculpture - 13 min walk - 0.7 miles - Las Palmas Public Beach - 10 min drive - 5.1 miles - Playa Paraiso - 11 min drive - 5.5 miles - Tulum Mayan Ruins - 16 min drive - 8.4 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 105 min drive ### Restaurants - ‪Rosa Negra Tulum - ‬7 min walk - ‪Ilios | Greek restaurant in Tulum - ‬4 min walk - ‪ARCA - ‬6 min walk - ‪Secrets Tulum Beach Club - ‬5 min walk - ‪Tulumunchies - ‬1 min walk ## About this property ### Keniza Beach Hotel Guest house near Tulum Beach Keniza Beach Hotel provides amenities, such as a terrace and a garden. With amenities such as a private beach and sunloungers, this guest house is the perfect place to soak up the sun. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - A round-trip airport shuttle (surcharge), a water dispenser and beach umbrellas - Barbecues, luggage storage and beach towels Room features All guest rooms at Keniza Beach Hotel include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Ceiling fans and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Conveniences - Limited-hour front desk - Luggage storage - Shared refrigerator - Water dispenser ### Guest services - Housekeeping (daily) ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - In a national park - On a private beach - Terrace ### Accessibility - No lift ### More - 1 building - 3 floors - Built in 2014 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning - Ceiling fan - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 9:00 AM - 6:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation This provides air conditioning in guestrooms only from 8 PM to 8 AM. ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 2800 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Keniza Beach Hotel Tulum Keniza Beach Tulum Keniza Beach Keniza Beach Hotel Tulum Keniza Beach Hotel Guesthouse Keniza Beach Hotel Guesthouse Tulum ## Frequently asked questions ### Is Keniza Beach Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Keniza Beach Hotel? > Keniza Beach Hotel doesn't offer parking. ### What time is check-in at Keniza Beach Hotel? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Keniza Beach Hotel? > Checkout is at 11:00 AM. ### Does Keniza Beach Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 2800 per vehicle applies. ### Where is Keniza Beach Hotel located? > Located in Zona Hotelera, this beachfront guesthouse is in a national park and within 1 mi (2 km) of Tulum Beach and Sian Ka'an Biosphere Reserve. Jaguar Park and Ven a la Luz Sculpture are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Keniza Beach Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 50 8 - Good 17 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ### 10/10 Excellent #### Toni 16 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great find! Recently remodeled hotel in great condition with friendly, helpful staff! The location can't be beat - the hotel is on the most beautiful part of Tulum beach with restaurants, coffee shops and yoga rooms in close walking distance -and the free bikes make Kira's a great deal. Would definitely recommend! ##### Toni Stayed 2 nights in Jul 2017 ### 10/10 Excellent #### Verified traveller 25 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Mar 2020 ### 8/10 Good #### Verified traveller 15 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller Stayed 14 nights in Mar 2020 ### 10/10 Excellent #### Brittany, Brooklyn, NY 4 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel beat my expectations. Such a cute, simple and clean beachfront property. Staff was extremely accommodating and answered any questions for us. Besides being directly on the beach, it is very close to many good bars and restaurants. I highly recommend this place and will book again if I am back in Tulum. ##### Brittany Stayed 5 nights in Feb 2020 ### 8/10 Good #### luz araceli 28 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### luz araceli Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Linda, Santa Fe, NM 21 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was exactly as advertised. Staff were incredibly friendly and helpful. Hotel is low-key, quiet, and mellow. Great location on the beach with easy access to restaurants, bars, etc... The communal kitchen was a nice amenity. Beach had nice loungers/palapas for guest use. ##### Linda Stayed 7 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 12 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was perfect! The staff are exceptional and make you feel at home. The property is gorgeous and right on water. The room was cozy and just right. I would 100% come back here! I did not want to leave. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Chris Timmons 6 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! We stayed here recently in mid-January. The hotel staff was amazingly nice, helpful and attentive. Your room is stocked with two free bottles of water every day which is great (they also had a water cooler on site so you could full up your own water bottle, I thought that was really helpful). There’s a little shared kitchenette to make coffee or cook (we used it to have snacks in the morning but there were pots/pans so you could essentially make a whole meal). The rooms were clean, house keeping was great and always replenished any toiletries we needed (shampoo, conditioner and body wash) and there were fresh towels and sheets every day. The air conditioning only works from 8pm until 8am, which is fine for us because we did spend most of the day on the beach or wandering around. The hotel is RIGHT on the beautiful beach, there wasn't any sea weed issues I read about. The beach loungers were SO comfortable, big cushions along with little side tables, we sat there for hours enjoying the ocean. The hotel doesn’t have a bar or restaurant but there is a bar right next door and several other restaurants/bars super close by on the beach. Also wanted to note that there isn’t a safe in the room, which I was surprised at first but didn’t really worry about, we don’t bring any valuables besides our passports. There was always someone on site though, whether it was at the front desk or night security. Enjoyed our stay here would definitely come again! ##### Chris Timmons Stayed 4 nights in Jan 2020 ### 8/10 Good #### NC, Las Vegas 31 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Keniza Beach Hotel was conveniently situated right on Tulum Beach and next to many restaurants, bars, and shopping. Its property included beach loungers, towels, a community kitchen with drinking water provided, and use of the kayak with a reservation. It features beautiful murals by an Oaxacan artist and spaces to sit around/chat/enjoy the scenery. Very Bohemian and laid-back. Overall, I enjoyed my experience and would recommend it to those wanting a place by the beach. In the room I stayed in, wifi worked well, the beds were comfortable, and two fans were provided. AC only works from 8 pm to 8 am. We visited in December so the weather was perfect without AC so AC might be necessary during the hotter or more humid times of the year. Staff were excellent in responding to my concerns and inquiries. ##### NC Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller 29 Nov 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Super loud construction noise at 6am in the morning. The room wasn’t clean and we had to switch to another room but then the air condition was broken at night so we have to switch back to our old room. Wasn’t a good experience overall ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Edgar 9 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities Huge and comfy rooms, nice location, good options to eat close, the staff was great and friendly. Las habitaciones son grandes y cómodas, buena ubicacion y buenas opciones para comer cerca del hotel. ##### Edgar Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Eugene 22 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay at Keniza Lolita and Sam make you feel like FAMILY when you stay at Keniza. Lolita did an incredible job communicating with us ahead of our stay about transportation, check-in, etc. Once we arrived, Sam was always there with a big smile ready to help us, telling us about the hotel, the area, things to do, etc. Location of Keniza is perfect for exploring Tulum, everything is just a quick walk down the beach. And the hotel is a great place to unwind at the end of the day or at the beach (without paying exorbitant fees that other hotels in the area charge). ##### Eugene Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 21 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location. Wonderful staff! Can’t wait to go back. ##### Verified traveller Stayed 7 nights in Feb 2019 ### 8/10 Good #### Verified traveller 20 Feb 2019 Liked: Cleanliness, staff & service Disliked: Amenities ##### Verified traveller Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 12 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff couldn't have been friendlier or more helpful. The location was perfect for strolling the beach strip and lounging in the sand. The communal kitchen was nice to have to be able to make some meals and cocktails at 'home'. We really didn't want to leave! ##### Verified traveller Stayed 6 nights in Jan 2019 ### 6/10 Okay #### Verified traveller 27 Dec 2018 Liked: Cleanliness, staff & service, room comfort #### Nice location, clunky-unideal stay It seems Keniza is going through some major changes. We originally booke Keira’s beach house and it changed its name a few weeks before we arrived. The hotel was still working out the kinks. There were spaces around the property that were used as storage instead of open guest areas. We had no hot water in our room. Our transportation from the airport no-showed. The room was a bit musty and damp. The hotel takes “eco” hotel to a new level. No coffee in rooms. No hairdryers or electric appliances allowed to be plugged in. No breakfast service. Basically, it’s a nice location with friendly staff (if you can find them). Sam (at reception) and Lolita (lives on the property) were super helpful with all our “issues”, but at the end of the day, it was a beautiful stay with “first world” frustrations. Both Sam and Lolita recognized the issues that resulted in a less than ideal stay for us and they bent over backwards to try and resolve them. Their actions definitely helped! They upgraded us to the penthouse due to our issues and considering we seemed to be the only guests there. The penthouse room has a beautiful balcony facing the ocean, but is no nicer or more high end than the other rooms — just slightly bigger. The beach wasn’t combed in the mornings so seaweed was an issue. All in all, I can’t wait to come back to Tulum, but I’ll let Keniza work out its kinks before returning here. ##### Verified traveller Stayed 2 nights in Dec 2018 ### 8/10 Good #### Verified traveller 30 Nov 2018 Liked: Cleanliness, staff & service, room comfort We loved staying at Kira's Beach House. Pros: -Area is great and you get to have your own private beach. Room 5 is the best because it's beach front and you get a balcony with two lounge chairs. The view is amazing! (We stayed in room -You get access to a kitchen and refrigerator. We went to the closest supermarket and bought coffee, creamer, and beer. -The host is super friendly and accessible at all times. -This hotel doesn't have a bar that is staffed but the hotel next door does. We were able to buy drinks from them and sit in our lounge chairs (DON'T have breakfast there! They used paced picante sauce for our huevo rancheros. That is a sin given that we are in Mexico.) Cons: -When we were there (November 2018) there was construction going on so the place looked a little disheveled especially the kitchen. It needs a little more cleanliness. -Leave your iron, blow dryer, and flat iron at home! The hotel is eco friendly and doesn't allow for you to iron your clothes, blow dry, or flat iron your hair. -I wish they still had the breakfast option. It's hard to find a good spot for breakfast. (You have to go El Barracuda Restaurant frekin bomb!) -The seaweed sucks! We visited Tulum in 2014 and the beach was turquoise and amazing! Not the case now. There was long rows of seaweed everywhere. The beach was dark filled with seaweed. It was a nuisance when getting in the water and having to look at the rows of seaweed. Kira's is worth the stay! We will definitely be back! ##### Verified traveller Stayed 3 nights in Nov 2018 ### 4/10 Poor #### Verified traveller 25 Nov 2018 The hotel was below our expectations. First of all, we arrived at night and had a very hard time with finding the hotel because there were no signs and the entrance looks like a house rather than a business. Then we couldn't get in for half an hour because the door was locked and no one responded even though we ringed the doorbell all throughout this time. Finally someone from next door helped us get in by shouting to the receptionist who was staying in her room on the second floor. After checking in, we settled in our room and soon after, we found out the water is not working so no flushing the toilet or showers for that night. Another disappointment was that the breakfast was removed from our reservation (with a small refund of $5/person/day) and the whole place was half under construction. It seemed like we were the only guests in the place as they were going through some restoration. By the way, they don't allow using hair driers or flat irons, because electrical system cannot support the load apparently. The only good thing was that the receptionist lady was very friendly and kind and tried to help us out given the circumstances. She also upgraded our room to one with ocean view, but as I've mentioned, the whole place was empty anyway. The hotel has a nice location in Tulum and some nice views of the ocean and the beach but it definitely needs some improvement of hotel facade, amenities and service. It's definitely over priced given what is being offered. ##### Verified traveller Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### Meredith 10 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Honeymoon at Kira’s Our stay at Kira’s was amazing. The location directly on the beach was perfect. We came during off season and were upgraded to an amazing room with a huge terrace overlooking the ocean. Lola who works there was so sweet, welcoming, and accommodating. You are right in the middle of everything on the main beach road, and can easily walk to some of the best places in Tulum. We can’t wait to go back! ##### Meredith Stayed 4 nights in Nov 2018 ### 10/10 Excellent #### Donald 22 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What a great place to stay in south Tulum! We actually stayed at Kira's during some renovations and upgrades but we never heard work going on and it did not affect our stay at all. Our ocean view room was fantastic and the constant ocean breezes kept the room very comfortable during the daytime when the A/C is off. The coming upgrades will allow for all day A/C use I am told. Our host, Lolita, was always there to assist with answers or recommendations. Overall, it's a beautiful property along a gorgeous stretch of beach. ##### Donald Stayed 2 nights in Oct 2018 ### 8/10 Good #### Kelly 3 Oct 2018 Liked: Cleanliness, property conditions & facilities, room comfort Lovely hotel but extremely quiet while we stayed there so reception was rarely manned. No breakfast and we were only told this the day before we arrived. ##### Kelly Stayed 4 nights in Sep 2018 ### 10/10 Excellent #### Keith, New Zealand 21 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel is right on a white sand beach with chairs. Secure parking, walk to restaurants, very laid back. All solar so some rules involved, all for good reason. ##### Keith Stayed 1 night in Sep 2018 ### 2/10 Terrible #### NELY ADRIANA 16 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel q no cuenta con lo q muestran en el internet Es un hotel q no cumple con lo q ofrece, poco personal para la atención de los clientes te dan tu llave para q entres y no hay nadie en recepción, se molestan cuando les pides algo incluso nos dijeron q xq no lo pedimos antes ya q era su día de descanso del señor q señor q se encontraba en ese momento . Ofrecen camastros en la playa y nunca los ponen los tienen todos arrumbados en un esquina En general es un hotel muy caro para los servicios q presta no vale la pena. ##### NELY ADRIANA Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Merle 7 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kiras beach house- A must book in Tulum! We had the most incredible experience at Kiras beach house in tulum for our honeymoon! The manager was very kind and accommodating, he even upgraded us to the sea view room as it was our honeymoon! The room was immaculate and was well air conditioned throughout the night. There is no bar but you can have your food and drinks from next door brought over to you which was great. We cannot recommend this place enough and hope to return again sometime. Thanks Thomas and Kiras beach house! ##### Merle Stayed 3 nights in Aug 2018 ### 10/10 Excellent #### Maria 5 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for families Great small hotel ##### Maria Stayed 4 nights in Jul 2018 ## Expedia's Latest Trends ### Hotels > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information)