KASA Hotel Parota

Property class: 3.5

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Located close to Playa Paraiso and Tulum Mayan Ruins, KASA Hotel Parota provides free continental breakfast, a poolside bar and a terrace. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Condo, 3 Bedrooms, Kitchen, Pool View

View from room

Luxury Condo, 3 Bedrooms, Kitchen, Pool View

  • 2088 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Kitchen, Pool View

View from room

Luxury Apartment, 2 Bedrooms, Kitchen, Pool View

  • 1614 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom, Kitchen, Pool View

Living area

Luxury Suite, 1 Bedroom, Kitchen, Pool View

  • 1313 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Room

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View

Terrace/patio

Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View

  • 2892 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio, Kitchen

Room

Studio, Kitchen

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Penthouse, 1 Bedroom, Private Pool

Terrace/patio

Penthouse, 1 Bedroom, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 2381 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

Balcony view

Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

  • 3455 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

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About the area

Located near the beach, KASA Hotel Parota is in Zama, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Cenote Cristal and Playa Paraiso. Xel-Há Park and Holistika Art Walk are also worth visiting. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Tulum travel guide
Map
Calle Prol. Sayil, Lotes 3 y 4, Aldea Zama, Tulum, QROO, 77780

What's nearby

  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    2 min drive - 0.9 miles
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    11 min drive - 4.0 miles
  • Dos Aguas Park
    13 min walk - 0.7 miles
  • Hospital de Tulum
    17 min walk - 1.0 mile
  • Hunab Lifestyle Center
    3 min drive - 1.1 miles

Getting around

  • Tulum Intl. Airport (TQO)
    42 min drive

Restaurants

  • Coco Cafe
    14 min walk
  • Nimeño Bakery
    3 min walk
  • Jasmine
    14 min walk
  • Xibak Tulum
    5 min walk
  • Rossina
    9 min walk

About this property

KASA Hotel Parota

  • Hotel near Cenote Cristal
  • Located close to Playa Paraiso and Tulum Mayan Ruins, KASA Hotel Parota provides free continental breakfast, a poolside bar and a terrace. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • Other perks include:
    • An outdoor pool and a children's pool
    • Free self-parking
    • A free local area shuttle, bike hire and a TV in reception
    • Smoke-free property, multilingual staff and luggage storage
  • Room features
  • All guest rooms at KASA Hotel Parota have thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Coffee/tea makers, ceiling fans and daily housekeeping

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Frequently asked questions

Does KASA Hotel Parota have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is KASA Hotel Parota pet-friendly?

No, pets are not allowed at this property.

How much is parking at KASA Hotel Parota?

Self-parking is free at this property.

What time is check-in at KASA Hotel Parota?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at KASA Hotel Parota?

Checkout is at noon.

Does KASA Hotel Parota provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 232 per vehicle applies.

Where is KASA Hotel Parota located?

Located in Zama, this hotel is within 6 mi (10 km) of Cenote Cristal, Tulum Mayan Ruins and Playa Paraiso.

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Reviews

KASA Hotel Parota Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 301 out of 394 reviews
Rating 8 - Good. 63 out of 394 reviews
Rating 6 - Okay. 12 out of 394 reviews
Rating 4 - Poor. 8 out of 394 reviews
Rating 2 - Terrible. 10 out of 394 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing hotel, very clean, room service available, very safe and secure area.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Impressive
Verified review

10/10 Excellent

Bbb
Stayed 3 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 4 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new location and it was FABULOUS! Truly high end features, amenities, grounds, bedding, dining, etc. We were absolutely surprised and very pleased. Would stay there again and have been recommending it to our friends. Staff was wonderful too.
Stayed 4 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kasa Kuyen

Vi ble flyttet til Kasa Kuyen da de hadde skiftet eiere elns? Litt vanskelig å finne hotellet, men når vi først kom dit var alt perfekt. Superfine og rene rom. Hyggelig personale. Fint hotell og frokostområde. Frokosten var deilig - du kunne velge fra meny hver dag. Gratis parkering. Litt lite basseng, og ingen solsenger, men vi hadde ikke planer om å ligge ved bassenget uansett. Merk, det er mye mygg ettersom det ligger i et frodig område, så ta med myggspray.
Stayed 5 nights in Apr 2022
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
The day of our arrival we get a message stating they’ve moved us to a different property. New property was not up to par and still under construction. We were left to find our own accommodations last minute.
Stayed 4 nights in Mar 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed in this hotel because of its proximity to things within the area of Tulum. We were promised free breakfast each morning which ended after day 3 as the hotel removed all the kitchen equipment and staff from the hotel. They expected us to come to another hotel to have breakfast. Front desk staff were never there and we felt unsafe at night due to this. Fresh drinking water cooler was removed on the last day and no water was provided. The hotel is in a legal battle with owners and hotel is renting out rooms with this happening and guests are the ones to suffer for it. Very disappointed in this hotel and that Expedia actually booked it out.
Stayed 8 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I enjoyed our stay at this property! The staff was friendly, the bar has happy hour everyday from 4pm-8pm. I also like how secluded the area was but it was still close to everything we needed. The only complaint I have is that it was a struggle getting clean towels everyday but the hotel tried to accommodate as best they could. Thank you! I would stay again.
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kasa Parota was incredible. My stay here was pleasant and all the staff were friendly and helpful.
Stayed 5 nights in Feb 2022
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Surprided
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We stayed in a great, modern room with full kitchen and porch along the pool (last time it was with a private balcony over looking the pool). Room had all we needed and we were treated by all of the hotel staff like VIPs. Location was safe and walking distance to the Puebla area. Breakfast was good, but not spectacular (we are vegetarians, so this may have complicated things for them) What most disappointed us about our stay was that the electricity was turned off at 7am (the day of our departure). So that meant no lights, no media, no WIFI, and worst, no water for coffee, toilet flushing, or showers! It was due to some maintenance being performed by the city in the area, so out of the control of the hotel. But we were only told about this via text at 10:30pm the night before. In any case, the staff really did their best to help us work through the issues with buckets of water pulled up from their well. But this serves as a cautionary tale for those choosing to stay in a hotel without a backup generator system.
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. And the room was large and a great value for money. Area was safe, but not close to many dining options. So we ate at the hotel, where the food was not very exciting and the beer was served in cans and was warm.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tive alguns problemas, como chegar no hotel e não ter energia elétrica, ou seja, sem ar condicionado e sem banho, luz, Wi-Fi , o bairro todo estava sem energia .
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, very nice rooms
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel. The only dislike was we couldn’t really utilize the pool. The water was super cold.
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and property were amazing!! Definitely recommend.
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the new construction around the property.
Stayed 5 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custoxbenefício mas cuidado com a distância

Bom lugar para ficar se procura um local mais calmo. KASA Parota fica localizada numa região em desenvolvimento em Tulum, aparenta ser um bairro novo. Muitos hotéis estão sendo construídos, mas não há estrutura de mercados e restaurantes perto. Precisa de carro ou ficar pagando taxi, algo em torno de $20 para a zona hoteleira/praia. A equipe sempre atenciosa e pronta para ajudá-lo, nota 10. Os quartos são amplos, banheiro e cama excelentes, mas os móveis(guarda-roupa) são mais antigos e com cheiro forte de madeira fechada, não dá pra guardar suas roupas ali dentro. Se o café da manhã estiver incluso na diária, você terá direito a um prato de frutas diversas, 1 copo de suco, café e leite, e escolher um prato de café da manhã do cardápio. Não são muitas opções, mas é o suficiente para uma estadia de poucos dias. No geral, é um ótimo hotel pelo preço cobrado, porém, se não estiver de carro e for frequentar muito a zona hoteleira e praia, repense no local, pois até a ida de bicicleta é um longe.
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So relaxing

The room was absolutely beautiful and walked right to the pool. Was like 15 min from the beach in taxi. But the area is so calm
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ist mit normalen PKW schwierig zu erreichen, sehr viel 4×4 Straßen sehr großes Frühstückangebot, kostenlose Fahrräder stehen zu Verfügung.
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the pool were amazing
Stayed 5 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel with very comfortable beds.

Very beautiful hotel with comfortable beds. We enjoyed every bit of our stay there. Breakfast was good too. The staff is also friendly and even printed out documents for us, that we needed. There was not much sun at the pool, but that is the only slightly negative part I can think of and that the area around it was a little confusing to navigate, at least for us.
Stayed 3 nights in Nov 2021