Title: Nativa Hotel Tulum Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=36389749&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nativa Hotel Tulum Beachside tranquility awaits at this Tulum retreat where guests enjoy garden surroundings, on-site dining, and thoughtful amenities just steps from the sand ## Photo gallery for Nativa Hotel Tulum ![Exterior - Nativa Hotel Tulum (Tulum)](https://images.trvl-media.com/lodging/37000000/36390000/36389800/36389749/6aa94717.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Nativa Hotel Tulum (Tulum)](https://images.trvl-media.com/lodging/37000000/36390000/36389800/36389749/w2880h1915x0y0-ec7200c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Cabin, 1 Double Bed (Bungalow) | In-room safe, iron/ironing board, free WiFi, bed sheets - Nativa Hotel Tulum (Tulum)](https://images.trvl-media.com/lodging/37000000/36390000/36389800/36389749/102ec267.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Nativa Hotel Tulum (Tulum)](https://images.trvl-media.com/lodging/37000000/36390000/36389800/36389749/c18a34f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Cabin, 1 Double Bed (Bungalow) | In-room safe, iron/ironing board, free WiFi, bed sheets - Nativa Hotel Tulum (Tulum)](https://images.trvl-media.com/lodging/37000000/36390000/36389800/36389749/99c66890.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nativa Hotel Tulum, near Tulum Beach, offers a peaceful garden escape. Enjoy a free continental breakfast before exploring. The on-site Nativa restaurant serves tasty meals, and in-room WiFi keeps you connected. Attentive staff ensures a great stay. ## Reviews 6.0 ## Popular amenities - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Bar ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=36389749&PinnedHotelID=36389749&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=36389749&PinnedHotelID=36389749&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=36389749&PinnedHotelID=36389749&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=36389749&PinnedHotelID=36389749&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=36389749&PinnedHotelID=36389749&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=36389749&PinnedHotelID=36389749&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=36389749&PinnedHotelID=36389749&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=36389749&PinnedHotelID=36389749&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Deluxe Suite, 1 Queen Bed, Garden View (Cenote View) ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36390000/36389800/36389749/086dfde6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Queen Bed, Garden View (Cenote View) - Garden view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Suite, 1 Queen Bed (Jungle Suite) ![Deluxe Suite, 1 Queen Bed (Jungle Suite) | View from room](https://images.trvl-media.com/lodging/37000000/36390000/36389800/36389749/6c2f5df1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Queen Bed (Jungle Suite) - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Exclusive Suite, Garden View (Nativa Suite) ![Exclusive Suite, Garden View (Nativa Suite) | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36390000/36389800/36389749/82816b0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Suite, Garden View (Nativa Suite) - Garden view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Cabin, 1 Double Bed (Bungalow) ![Standard Cabin, 1 Double Bed (Bungalow) | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36390000/36389800/36389749/99c66890.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin, 1 Double Bed (Bungalow) - Garden view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/61c9fe46_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Nativa-Tulum.h36389749.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Nativa-Tulum.h36389749.Hotel-Information) ## About the area Located near the beach, Nativa Hotel Tulum is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.14035%2C-87.46174&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fu-__NXeFzCTcKap6lNB0F88WCw=) Carretera Tulum-Boca Paila KM 8.5, Tulum Beach, Zona Hotelera, Tulum, QROO, 77766 ### What's nearby - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 2 min walk \- 0.1 miles - ![Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032](https://images.trvl-media.com/place/553248621532630720/59b67a72-cd4d-48d1-bf48-46cf103b7c0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Paraiso 13 min drive \- 6.0 miles - ![Tulum Mayan Ruins](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 19 min drive \- 9.9 miles - Ven a la Luz Sculpture 2 min drive \- 0.9 miles - Las Palmas Public Beach 11 min drive \- 5.5 miles ### Getting around - Tulum Intl. Airport (TQO) 64 min drive ### Restaurants - Ilios | Greek restaurant in Tulum 10 min walk - Rosa Negra Tulum 13 min walk - ARCA 12 min walk - La Popular 7 min walk - Casa Banana 10 min walk ## About this property ### Nativa Hotel Tulum Hotel near Tulum Beach Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Nativa Hotel Tulum. Be sure to enjoy a meal at Nativa, the on-site restaurant. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Tour/ticket information, smoke-free property and luggage storage Room features All guest rooms at Nativa Hotel Tulum feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Rainfall showers and free toiletries - LCD TVs with Netflix, streaming services and cable channels - Coffee/tea makers and housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/03596b85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 127 reviews £65 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/107000000/106130000/106124200/106124137/98f97649.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sana Tulum Beachfront Boutique Hotel Zona Hotelera - On private beach - Pool - 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22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=70832567&PinnedHotelID=70832567&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Suite, 1 King Bed, Pool Access, Ocean View | Premium bedding, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/17000000/16520000/16516900/16516809/658dd960.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O Tulum Condo Hotel - Adults Only Tulum - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 612 reviews £52 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe room with one king bed | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/27000000/26970000/26960500/26960444/904ef21a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Coyote Tulum Zona Hotelera - 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25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=31843159&PinnedHotelID=31843159&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=36389749&PinnedHotelID=36389749&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=36389749,113245073,106124137,15937308,6468296) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 7:30 AM to 11:30 AM - A restaurant ### Restaurants on site - Nativa ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping on request - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Rainfall showerhead - Shower - Towels provided ### Entertainment - LCD TV with cable channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker ### More - Air conditioning - Iron/ironing board - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 9:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.31 per accommodation, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Nativa Tulum Hotel Tulum Hotel Nativa Tulum Hotel Hotel Nativa Tulum Tulum Hotel Nativa Tulum Nativa Hotel Tulum Hotel Nativa Hotel Tulum Tulum Esduma Nativa Hotel Tulum Nativa Hotel Tulum Hotel Tulum ## Frequently asked questions ### Is Nativa Hotel Tulum pet-friendly? ### How much is parking at Nativa Hotel Tulum? ### What time is check-in at Nativa Hotel Tulum? ### What time is check-out at Nativa Hotel Tulum? ### Where is Nativa Hotel Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Nativa Hotel Tulum Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 5.8 Amenities ### 6.8 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 9 8 - Good 2 6 - Okay 7 4 - Poor 2 2 - Terrible 9 ## Reviews Verified ### 2/10 Terrible #### Daniela 22 Aug 2021 Disliked: Staff & service, amenities I work remote. I booked this place because they said they had WiFi. They did not have functional wifi when I got there. So I never checked in or even entered my room (it wasn’t ready yet). I grabbed my bag, when across the street to finish work and booked a different hotel. It’s been a week and Expedia still can’t reach the hotel to request a refund for my room. I guess they don’t have wifi nor do they answer the phone. Complete lack of integrity. ##### Daniela Stayed 2 nights in Aug 2021 Verified ### 10/10 Excellent #### Francisco David 20 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estancia. La habitación con vista al cenote, está fenomenal. Aparte, tiene una mini alberca, que lo hace más especial. La verdad, una excelente estancia. La próxima vez, reservaré de nuevo aquí…pd: también el desayuno muy rico. ![](https://a.travel-assets.com/ugc/hotel-reviews/E303FCCCC14E195DAC977F7D50D0A1AD12B465851624230478243.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Francisco David Stayed 1 night in Jun 2021 Verified ### 6/10 Okay #### Verified traveller 6 Jun 2021 Liked: Staff & service, amenities, property conditions & facilities Breakfast was good, staff pretty friendly. ##### Verified traveller Stayed 4 nights in May 2021 Verified ### 2/10 Terrible #### Verified traveller 3 May 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 海沿いと表記されていたのに、海沿いじゃなかった。 嘘の表記がいくつかあった。 ##### Verified traveller Stayed 1 night in May 2021 Verified ### 2/10 Terrible #### Rafael 17 Feb 2021 Disliked: Cleanliness, staff & service #### HORRENDOUS!! There was no receptionist and we waited for 3 hours for a security guard to show up. In the mean time the housekeeping person was alleging that my prepaid reservation was NOT paid and they were trying to charge me for the room AGAIN. To add insult to injury, after having paid for a "suite", they put me in the lowest category possible as they had oversold the hotel. Nobody from reception showed up the entire day even though the person was allegedly on their way the entire afternoon. The housekeeping person said that I would receive a discount the following day. Surprisingly enough there was actually someone at reception that offered no apologies or seemed to give a rat's a$$ about my experience. He said he could not offer any kind of compensation and just simple did not care. The hotel is described as eco chic. I see the eco part but NOT the chic. The room is barely basic and there were ants in the bed. The worst experience I have ever had in México which is very surprising since I usually have exceptional service every where. HORRENDOUS!! Please avoid at ALL COSTS!! ##### Rafael Stayed 1 night in Feb 2021 Verified ### 10/10 Excellent #### Verified traveller 16 Feb 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay here! Our room was clean and comfortable. The staff was very nice and accommodating. We enjoyed talking with the staff and getting local recommendations. The location is a bit on the south end but we still felt very comfortable walking everywhere and there were great restaurants nearby. The small patio soaking tub was a nice touch to cool off. Would for sure stay here again! Thanks for the warm accommodations! ##### Verified traveller Stayed 3 nights in Nov 2019 Verified ### 4/10 Poor #### Verified traveller 11 Feb 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Standard Cabin is very basic but everything works. The deck at the entryway is very small and barely functional. Inside the dark wood initially looks cool but there is barely any lighting so it is always dark. No place to hang any clothes. The beach is 1 minute away as the bird flies but beach access is tightly controlled. You will need to pay to get to the beach or sneak through a hotel. Breakfast was good. If you are a backpacker looking for a basic room it will work. We stayed one night of our 5 night reservation and forfeit the rest opting to stay at a nearby hotel on the beach. ##### Verified traveller Stayed 5 nights in Jan 2021 Verified ### 2/10 Terrible #### Verified traveller 4 Feb 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dishonest Management, Rooms that Flood & Mosquitos The rooms leak/flood, there is a large stagnant mosquito breeding pond right in the center, and the management is atrocious. If you stay here DO NOT pay in advance, as they will lie and do anything to keep your money when you invariably check out early. STAY AWAY!!! You have been warned, this place has horrible reviews for a reason. ##### Verified traveller Stayed 10 nights in Nov 2020 Verified ### 10/10 Excellent #### Ryan 20 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel but it’s being closed and rebuilt Good place overall reccomend ##### Ryan Stayed 1 night in Jan 2021 Verified ### 6/10 Okay #### Michael 13 Jan 2021 Liked: Cleanliness, staff & service Disliked: Room comfort Ok but too loud, had a nightclubs in the hotel blaring music until 6am. ##### Michael Stayed 1 night in Jan 2021 Verified ### 4/10 Poor #### Juan 23 Sept 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No recomendable Mala experiencia sin estacionamiento sin alberca no acceso a la playa mala actitud del encargado ##### Juan Stayed 1 night in Sep 2020 Verified ### 10/10 Excellent #### Alex 29 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place to Stay Had an amazing stay. Julia is awesome and always available. ##### Alex Stayed 4 nights in Aug 2020 Verified ### 10/10 Excellent #### MIGUEL ANGEL 12 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### xc servicio de Mario y Pao Excelente atención. No tiene playa pero algunas habitaciones con jacuzzi ##### MIGUEL ANGEL Stayed 1 night in Jul 2020 Verified ### 10/10 Excellent #### IrinaG 14 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was beautiful and impecable, very inviting, elegant and quiet. And the staff goes above and beyond to make your stay perfect, I have nothing but good thoughts about Nativa, I'd definitely be back. ##### IrinaG Stayed 2 nights in Mar 2020 Verified ### 6/10 Okay #### Ariadna 19 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The rooms are very affordable and are clean. The bed is comfortable. The hot water lasts less than five minutes and there is no parking. Also, to go to the beach you have to go to a bar and have a drink or drive up the road to go to the public beach. The description "beach front property" is misleading. The staff is friendly and helpful. ##### Ariadna Stayed 3 nights in Dec 2019 Verified ### 2/10 Terrible #### Verified traveller 10 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities the room was not the one managed in the reservation and not available after 2 nights. Price is out of range according to location, amenities and conditions of room and hotel. ##### Verified traveller Stayed 4 nights in Jan 2020 Verified ### 6/10 Okay #### Paola 9 Jan 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### boa localização,porém o Hotel não oferece nada!! Nem deveria ser chamado de Hotel!! Não tem nenhum serviço de quarto,nenhum restaurante,nenhum serviço de praia,como falam aqui! limpeza ok,quarto ok,mas a porta estava com problemas para fechar,o chuveiro péssimo! O gerente foi muito prestativo! Mas o hotel,francamente,não pode ser chamado de hotel!! ##### Paola Stayed 6 nights in Dec 2019 Verified ### 2/10 Terrible #### Edouard 9 Jan 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Stills waiting on my full refund as we were not accepted in the hotel. ##### Edouard Stayed 3 nights in Jan 2020 Verified ### 2/10 Terrible #### Verified traveller 8 Jan 2020 Buongiorno, la mia esperienza è stata pessima in quanto all'arrivo in struttura ( ore 21,00 comunicato qualche giorno prima tramite mail)) mi è stato detto che la mia camera non c'era più,. Premetto che avevo prenotato il 05/10/2019 e visto che c'era la possibilità avevo scelto di pagare in struttura. Mi è stato detto che non avendo pagato al momento della prenotazione la mia camera è stata data ad un altro cliente. Per cui sono andata alla ricerca di un altro hotel e sinceramente dopo 15 ore di viaggio non è stato molto piacevole per cui per me è NO.... ##### Verified traveller Stayed 5 nights in Dec 2019 Verified ### 2/10 Terrible #### Fred 27 Dec 2019 Disliked: Staff & service, amenities Payé pour une chambre suite de luxe jingle et reçu une cabane sans confort sombre près d ordures. Patron a dit avoir reçu l argent d expedia mais ne verifie pas à quoi la réservation correspond. Si on n est pas content prendre contact avec expedia ! Personnel absent patron disparu. Un ÉNORME groupe electrogene bruyant tourne 24/24 ##### Fred Stayed 3 nights in Dec 2019 Verified ### 6/10 Okay #### Cyrus 9 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good but... Great location. Nice service. Clean and comfortable rooms. Affordable rates. Only issue was the bar next door. The week I was there I saw nearly zero patrons at this bar, however, they blasted their music at concert level decibels very late into the night. Their “Cancun” vibe absolutely wrecked my Tulum mojo. ##### Cyrus Stayed 4 nights in Jul 2019 Verified ### 10/10 Excellent #### Verified traveller 13 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo está súper bien lo hotel las personasa100% muy recomendado ##### Verified traveller Stayed 3 nights in Aug 2019 Verified ### 10/10 Excellent #### Verified traveller 13 Jun 2021 ##### Verified traveller Stayed 1 night in Jun 2021 Verified ### 10/10 Excellent #### Verified traveller 5 Feb 2021 ##### Verified traveller Stayed 1 night in Nov 2020 Verified ### 6/10 Okay #### Verified traveller 21 Jan 2021 Liked: Cleanliness, staff & service ##### Verified traveller Stayed 1 night in Jan 2021 ### Expedia's Latest Trends ### Hotels > - [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - 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