Title: Hotel Los Arrecifes Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Los Arrecifes Tulum Beach's tropical haven combines warm sand and crystal-clear waters with beachside lounging and rejuvenating spa treatments for a perfect escape ## Photo gallery for Hotel Los Arrecifes ![Exterior - Hotel Los Arrecifes (Tulum)](https://images.trvl-media.com/lodging/33000000/32630000/32625700/32625616/1103a866.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exclusive Double Room | Balcony view - Hotel Los Arrecifes (Tulum)](https://images.trvl-media.com/lodging/33000000/32630000/32625700/32625616/0caf8e39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Los Arrecifes (Tulum)](https://images.trvl-media.com/lodging/33000000/32630000/32625700/32625616/4d78644a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Plus | Egyptian cotton sheets, premium bedding, down duvets - Hotel Los Arrecifes (Tulum)](https://images.trvl-media.com/lodging/33000000/32630000/32625700/32625616/efbdd553.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Los Arrecifes (Tulum)](https://images.trvl-media.com/lodging/33000000/32630000/32625700/32625616/2d7dc4f5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Los Arrecifes on Tulum Beach offers a serene retreat with continental breakfast and a coffee shop. Relax on beach loungers, kayak in clear waters, or book Thai massages at the spa. Enjoy free WiFi, a garden, and a welcoming bar. ## Reviews 8.8 Excellent ## Popular amenities - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £329 includes taxes & fees 9 Feb - 10 Feb ## Room options ### Check availability for these dates Tonight [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=32625616&PinnedHotelID=32625616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=32625616&PinnedHotelID=32625616&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=32625616&PinnedHotelID=32625616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=32625616&PinnedHotelID=32625616&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=32625616&PinnedHotelID=32625616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=32625616&PinnedHotelID=32625616&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=32625616&PinnedHotelID=32625616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=32625616&PinnedHotelID=32625616&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking, Partial Sea View ![Comfort Double Room, 1 Queen Bed, Non Smoking, Partial Sea View | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/33000000/32630000/32625700/32625616/ef5e49c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, 1 Queen Bed, Non Smoking, Partial Sea View ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding Down duvet Select Comfort bed - 237 sq ft - Partial sea view - Sleeps 2 - 1 Queen Bed ### View all photos for Master Suite Terraza ![Master Suite Terraza | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/33000000/32630000/32625700/32625616/449e7cb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Terraza ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding Down duvet Select Comfort bed - 463 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Suite 2 Camas ![Suite 2 Camas | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/33000000/32630000/32625700/32625616/b496c411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 2 Camas 10.0 Exceptional 1 review ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding Down duvet Select Comfort bed - 463 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Suite Plus ![Suite Plus | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/33000000/32630000/32625700/32625616/f45beacf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Plus 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Sofa bed - single Blackout curtains Down duvet - 463 sq ft - Ocean view - Sleeps 3 - 1 King Bed and 1 Queen Sofa Bed ### View all photos for Exclusive Double Room ![Exclusive Double Room | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/33000000/32630000/32625700/32625616/e94aee9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double Room ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Sofa bed - queen Blackout curtains Down duvet - 463 sq ft - Sea view - Sleeps 3 - 1 King Bed ### View all photos for Double Room, Garden View ![Double Room, Garden View | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/33000000/32630000/32625700/32625616/a2f97301.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Garden View ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding Down duvet Select Comfort bed - 355 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Los-Arrecifes.h32625616.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Los-Arrecifes.h32625616.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.15952%2C-87.45475&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DEEem-bgTsVH2PA4wea2hDWBvSI=) Km 7 Carretera Tulum - Boca Paila, Tulum, QROO, 77780 #### What's nearby - Tulum Beach \- 1 min walk \- 0.1 miles - Ven a la Luz Sculpture \- 16 min walk \- 0.8 miles - SFER IK \- 3 min drive \- 1.6 miles - Playa Paraiso \- 9 min drive \- 4.0 miles - Tulum Mayan Ruins \- 15 min drive \- 6.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 103 min drive #### Restaurants - ‪Mia Restaurant & Beach Club - ‬6 min walk - ‪The Coffee - ‬8 min walk - ‪Checkpoint Ciao - ‬9 min walk - ‪Chambao - ‬1 min walk - ‪Taboo Beach Club - ‬1 min walk ## About this property ### Hotel Los Arrecifes Hotel near Tulum Beach At Hotel Los Arrecifes, you can look forward to free continental breakfast, a terrace and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and kayaking. Treat yourself to a Thai massage or other spa services. In addition to a garden and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - An electric car charging station, a water dispenser and luggage storage - Barbecues, concierge services and wedding services - Guest reviews speak highly of the helpful staff Room features All guest rooms are individually furnished, and boast comforts, such as premium bedding and furnished balconies, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Egyptian cotton sheets, Select Comfort beds and down duvets - Bathrooms with rainfall showers and designer toiletries - Wardrobes/cupboards, travel cots and free tea bags/instant coffee ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/96000000/95680000/95677000/95676961/ec90461d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NIKEN BEACHFRONT HOTEL Zona Hotelera - On private beach - Pool - Kids’ pool - Free Wi-Fi 9.2 Wonderful 46 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=95676961&PinnedHotelID=95676961&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/46000000/45180000/45176500/45176478/030e91b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Teka Zona Hotelera - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 55 reviews £174 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=45176478&PinnedHotelID=45176478&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Double Room, Ocean View, Beachfront | Living area](https://images.trvl-media.com/lodging/10000000/9070000/9068700/9068619/2ff12b0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Piedra Escondida Zona Hotelera - 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located at the party zone Zona Hotelera - On private beach - Pool - Spa - Pet-friendly 7.8 Good 81 reviews £120 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=44554676&PinnedHotelID=44554676&HadPinnedHotel=true®ionId=-1&adults=2) ![Beachfront Rooftop Beach View | Minibar, in-room safe, blackout curtains, free wired Internet](https://images.trvl-media.com/lodging/4000000/3270000/3263400/3263398/fc5aacff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cabañas Tulum Beach Hotel & Spa Zona Hotelera - On private beach - Pool - Hot tub - Breakfast included 9.4 Exceptional 205 reviews £370 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=3263398&PinnedHotelID=3263398&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/16000000/16000000/15992300/15992227/10134711.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chiringuito Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 156 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=15992227&PinnedHotelID=15992227&HadPinnedHotel=true®ionId=-1&adults=2) ![Oceanfront House Casa Ganesh upto 8 people included in the rate | Private pool](https://images.trvl-media.com/lodging/19000000/18240000/18238400/18238347/2a360067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Ganesh Tulum Zona Hotelera - Spa - Pet-friendly - Free Wi-Fi - Air-conditioning 9.2 Wonderful 200 reviews £142 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=18238347&PinnedHotelID=18238347&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Suite, Garden View, Near Main Street (Brassia Suite) | Terrace/patio](https://images.trvl-media.com/lodging/9000000/8800000/8797000/8796991/42aa3e47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orchid House Tulum Beach Zona Hotelera - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 282 reviews £215 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=8796991&PinnedHotelID=8796991&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free secured, uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 9:00 AM to noon - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Kayaking ### Family friendly - Travel cot ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Wedding services ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Garden - On the beach - On the waterfront - Outdoor furniture - Terrace ### Spa - Deep-tissue massages - Hot stone massages - Prenatal massages - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - 9 steps to reach entrance - Front entrance ramp - Smooth flooring in public areas - Tile flooring in public areas - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (120 centimetre high) - Wheelchair-accessible restaurant ### More - 2 buildings - 3 floors - Banquet hall - Built in 2017 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Select Comfort mattress ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Los Arrecifes Tulum Los Arrecifes Tulum Los Arrecifes Cabanas Los Arrecifes Tulum Hotel Los Arrecifes Hotel Hotel Los Arrecifes Tulum Hotel Los Arrecifes Hotel Tulum ## Frequently asked questions ### Is Hotel Los Arrecifes pet-friendly? ### How much does it cost to stay at Hotel Los Arrecifes? ### How much is parking at Hotel Los Arrecifes? ### What time is check-in at Hotel Los Arrecifes? ### What time is check-out at Hotel Los Arrecifes? ### Where is Hotel Los Arrecifes located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Los Arrecifes Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.4 Location ### 9.0 Staff & service ### 10 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 30 8 - Good 6 6 - Okay 2 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Victor 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an excellent stay and look forward to the next stay. The complimentary breakfast was excellent, property and rooms were spotless and the ocean front view is amazing! ##### Victor Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Shawn M. 25 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay here! The host (Gabriel) was very friendly, personable, welcoming and gave us recommendations on activities and things to do! We would definitely stay here again!! ##### Shawn M. Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Linda 22 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect area ##### Linda Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Laneece 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed at Hotel Los Arrecifes this past weekend and I have to say I thoroughly enjoyed my stay. We booked transportation through the hotel by simply sending them a message on this app and Gabriel promptly responded. Gabriel personally greeted us when we arrived and made sure we had everything we needed and wanted. Our balcony room was beautiful and clean. The best part is we didn’t need any cab service during our stay since the steakhouse we wanted to go to was right next door and we were located right on the beach!!! Loved this hotel big shout out to the wonderful, attentive, and hardworking staff members! ![](https://a.travel-assets.com/ugc/hotel-reviews/2b6d70c6-a190-48e1-9ca3-e6b6908a907e-1751623966775.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/02acb3e7-7ce6-4489-ae6d-b3928def9128-1751623965117.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laneece Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Xuanni 11 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was very beautiful. Cribs were provided for my toddler and infant. We were warned that we were next to a club, but we and the kids didn't really mind the background beats. Gabriel was very helpful with all our things for all of our outings (...you can imagine with two young kids, the amount of gear we travel with.) Two dogs on the premises were very calm and gentle, and my toddler loved seeing them around. ##### Xuanni Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Derek 17 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great!! Very welcoming, professional, and super nice!! Highly recommended!! ##### Derek Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Michael 21 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Gabriel, Victor and staff were amazing! Perfect location to all the main clubs (right next to Taboo and Tantra) and restaurants. All within 15 mins walk. Will be staying again and recommend to others visiting Tulum. ##### Michael Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### jesus 5 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No tv no swimming pool but a lot of beautiful beaches to relax ##### jesus Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Yolaidis 5 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The attention was excellent! Very clean rooms and beautifully decorated. I loved everything! Thank you for everything! Staff was great! ❤️ ##### Yolaidis Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Lizbeth 18 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay at Arrecifes! The facilities are beautiful and with a great view! Our dear friend Victor, offered the best service, extremely attentive and friendly, going out of his way to make our stay exceptional. Can proudly say they have the best ceviche in all of Tulum. Last but not least, enjoyed the company offered by Zizal and Peks. Definitely recommend. ##### Lizbeth Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Robert 29 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was absolutley incredible! Not only were the ocean views and amenities wonderful but the staff was amazing! From Gabriel, the receiponist who helped us plan excursions/activies and accomodated all our needs to Victor, the best waiter/ bartender around, to Ducle & Luci who everyday took expert care in cleaning our room. The friendless and helpfulness of the staff here made our stay 10x better and thats saying a lot because the stay itself is a 15/10 :D We definitley want to go back and visit because after 6 days and 5 nights they became our friends. ##### Robert Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Anmar 16 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The lady and her daughter at the front desk which is the owners I believe, have great customer service. It was my wife's 30th birthday and my friends wife also. She decorated both rooms for us for free all thru the what's app chat. The breakfast is amazing at the property and the locations is super convenient with a great view over the ocean. Lastly the ac worked great which is a huge part of the stay since staying at amansala the time before was a major disappointment as far as the ac situation. ##### Anmar Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Juan 29 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities This property was very TULÚM, Zen vibes! Super quiet, NOT a party hotel! Very relaxing, and everyone was super super nice and welcoming! I felt like we were the only ones there because we rarely saw anyone else in the establishment which made it even more private and relaxing. The room was spacious, with a balcony and a hammock! The view was incredible to wake up to everyday! Beachfront hotel, can’t beat that! Had beady beds to lay under the palm trees for some shade! Morning breakfast was good, not a lot of variety, so we had to eat the same thing everyday, but it was good! The only thing is that at night specially Thursday-Sunday gets VERY loud with music as there is a beach club right next door and the music is blasting all night long. You can hear everything! It was hard to sleep, but one of the people in the hotel gifted me some earplugs which were a life saver. Also, kinda confusing when arrived at the hotel, there is a small sign with the hotel name but no one out to welcome you or let you in, you literally have to push the gate open yourself, walk in, and find the reception. But other than that it was a very nice stay! Will confirm to other comments, their ceviche was so yummy! Definitely recommend staying here if you want a quiet, relaxing place! ##### Juan Stayed 6 nights in Oct 2023 ### 10/10 Excellent #### Gianluca 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un luogo incantevole per migliorare lo spirito. ##### Gianluca Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Mira 9 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wunderschönes Hotel in perfekter Strandlage, sehr freundliches Personal ##### Mira Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Celina 9 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Localização excelente O hotel fica em excelente localização, próximo a bares e beach clubs famosos. A música desses lugares pode incomodar um pouco. O quarto é enorme, muito confortável. O ar condicionado poderia ser um pouco mais potente para dar conta de todo o quarto. O café da manhã não tem muitas opções, mas tudo que foi servido é gostoso. ![área da praia do hotel](https://a.travel-assets.com/ugc/hotel-reviews/1C38CEA151A403563AC8535FA8E1B33915D8143D1715222397208.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Celina Stayed 2 nights in May 2024 ### 10/10 Excellent #### Olga 14 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wundervolle Menschen im Service und die Zimmer sind wunderschön. Direkt neben coolen spots wie tulum jungle gym und beach bars ##### Olga Stayed 3 nights in Oct 2022 ### 2/10 Terrible #### Ricardo 15 Nov 2020 Disliked: Staff & service, property conditions & facilities #### PESIMO SERVICIO La atención de las personas en recepción de nombre Jazmine y Ximena Muñoz es PÉSIMA , tal y como si te estuvieran regalando el hospedaje. GROSERAS ALTANERAS y poco servicial, como si fueran las dueñas. Lastima que el hotel es bueno pero su calificación baja a PÉSIMA por la atención de esta persona inepta y poco servicial y amable. Los propietarios de este lugar deberían substituir a esta persona y así mejorará la categoría del lugar ##### Ricardo Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Kai, Houston, TX 19 Oct 2020 Liked: Staff & service, amenities, property conditions & facilities Loved the property and staff. Will definitely be going back. Only issue was next door property played extremely loud music till 4am every night. ##### Kai Stayed 3 nights in Oct 2020 ### 6/10 Okay #### Kamila96, Bogota,Colombia 24 Mar 2020 Liked: Cleanliness, property conditions & facilities Disliked: Amenities El hotel es muy limpio y sus instalaciones son casi nuevas , su servicio es regular podrian mejorar mucho ##### Kamila96 Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 16 Jan 2020 Liked: Cleanliness, staff & service Disliked: Amenities The property was well-maintained and the room was clean. The Wi-Fi was very spotty or didn’t work at all. Had issues with the hot water. But overall a small boutique place in the heart of a beach area of Tulum ##### Verified traveller Stayed 4 nights in Jan 2020 ### 10/10 Excellent #### JN, LA 9 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staying here is like staying at a family friends estate. Yes there are some things you have to do for yourself as the staff is small but the facility itself and people who work there otherwise are superb. ##### JN Stayed 5 nights in Jan 2020 ### 8/10 Good #### Marichelle, Los Angeles 16 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel itself is beautiful and the rooms were very clean. We had an issue with our shower overflowing and we had to clean it up ourselves because the staff here is very limited and they don’t speak English very well so that made things a little difficult for us. Having bikes for ya to use would have been nice. It was sad that there was so much sargassum in the ocean. We walked a while down the beach and it was much clearer there and we enjoyed the beach. ##### Marichelle Stayed 3 nights in Aug 2019 ### 6/10 Okay #### Verified traveller 2 Aug 2019 Liked: Cleanliness, amenities, property conditions & facilities The hotel itself and the room was very nice, however, I was overcharged ##### Verified traveller Stayed 2 nights in Jun 2019 ### 4/10 Poor #### Verified traveller 21 Jun 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wouldn’t recommend The staff wasn’t attentive, you had to go out of your way to grab their attention. The hotel also turns off electricity for an amount of time during the day and does not tell you. Also, they attempt to enter your room without notice. Hotel is generally far away from most things. ##### Verified traveller Stayed 3 nights in Jun 2019 ## Expedia's Latest Trends ### Hotels > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---