Title: Hotel El Capitan Tulum Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel El Capitan Tulum Guests relax by the outdoor pool with umbrellas or venture to nearby ancient Mayan ruins from this tropical retreat that balances relaxation with exploration ## Photo gallery for Hotel El Capitan Tulum ![Front of property - Hotel El Capitan Tulum (Tulum)](https://images.trvl-media.com/lodging/105000000/104320000/104317400/104317305/6c1121c9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest - Hotel El Capitan Tulum (Tulum)](https://images.trvl-media.com/lodging/105000000/104320000/104317400/104317305/062286a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel El Capitan Tulum (Tulum)](https://images.trvl-media.com/lodging/105000000/104320000/104317400/104317305/8780c974.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel El Capitan Tulum (Tulum)](https://images.trvl-media.com/lodging/105000000/104320000/104317400/104317305/6a75d49d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel El Capitan Tulum (Tulum)](https://images.trvl-media.com/lodging/105000000/104320000/104317400/104317305/f920940f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel El Capitan Tulum blends a tropical vibe with modern amenities. Guests love the outdoor pool, serene garden, in-room WiFi, and multilingual staff. Its proximity to Tulum National Park makes it a perfect base for exploring the area's natural beauty. ## Reviews 8.2 Very good ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning - 24/7 front desk £81 includes taxes & fees 1 Feb - 2 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=104317305&PinnedHotelID=104317305&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=104317305&PinnedHotelID=104317305&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=104317305&PinnedHotelID=104317305&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=104317305&PinnedHotelID=104317305&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=104317305&PinnedHotelID=104317305&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=104317305&PinnedHotelID=104317305&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=104317305&PinnedHotelID=104317305&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=104317305&PinnedHotelID=104317305&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Traditional Room, 1 King Bed ![Traditional Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/105000000/104320000/104317400/104317305/a53503f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 King Bed 8.0 Very good 1 review ### Highlights Garden Individually furnished Individually decorated Air conditioning Blackout curtains Separate bedroom Private bathroom Rainfall showerhead - 215 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room ![Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/105000000/104320000/104317400/104317305/ec819b79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Garden Individually furnished Individually decorated Air conditioning Blackout curtains Private bathroom Rainfall showerhead Minibar - 215 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Quadruple Room ![Standard Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/105000000/104320000/104317400/104317305/e4e4f038.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Garden Individually furnished Individually decorated Air conditioning Blackout curtains Private bathroom Rainfall showerhead Minibar - Sleeps 5 - 2 Queen Beds and 1 Single Bed ## You may also like Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 227 reviews £221 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-2-18&chkout=2026-2-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7c062863-253b-4502-8d2c-d4f74554a62e&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 294 reviews £368 includes taxes & fees 2 Mar - 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Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 1,957 reviews £382 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7c062863-253b-4502-8d2c-d4f74554a62e&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-El-Capitan-Tulum.h104317305.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-El-Capitan-Tulum.h104317305.Hotel-Information) ## About the area Tulum City Center, a neighbourhood in Tulum, is home to Hotel El Capitan Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Don't miss out on a visit to Xel-Há Park. Take the opportunity to explore the area for water adventures such as fishing. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21044%2C-87.45211&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=30h9yn1kJmCHksKYi5JR2cEf_mo=) Avenida Coba x calle Asteroides, Lote 1 mza. 69, Tulum, QROO, 77780 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 10 min walk \- 0.5 miles - Hunab Lifestyle Center 10 min walk \- 0.5 miles - Dos Aguas Park 14 min walk \- 0.8 miles - Cenote Calavera 2 min drive \- 1.6 miles - Hospital de Tulum 5 min drive \- 1.8 miles ### Getting around - Tulum Intl. Airport (TQO) 45 min drive ### Restaurants - Starbucks 8 min walk - Escama 3 min walk - Siete Fuegos 3 min walk - La Regia Tulum 1 min walk - El Capitán 1 min walk ## About this property ### Hotel El Capitan Tulum Hotel near Tulum National Park Located close to Playa Paraiso and Tulum Mayan Ruins, Hotel El Capitan Tulum provides free full breakfast and a garden. Stay connected with free in-room WiFi. You'll also find perks such as: - An outdoor pool, along with pool umbrellas - Free self-parking - Multilingual staff, a nature reserve and a water dispenser - ATM/banking services, outdoor furniture and local meal delivery service Room features All rooms are individually furnished, and feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with rainfall showers and shampoo - Private gardens, wardrobes/cupboards and housekeeping ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/36000000/35230000/35230000/35229903/72a80533.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Niik Tulum Zama - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 67 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=35229903&PinnedHotelID=35229903&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/5cfa2229.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hunab Tulum Zama - Pool - Pet-friendly - Parking included - Free Wi-Fi 7.2 Good 15 reviews £668 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/101000000/100170000/100160800/100160746/3553b5df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAHATSA' boutique hotel Tulum City Center - 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Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available daily 7:30 AM to 11:00 AM ### Things to do - Bicycles - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping on request - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - In a nature reserve - Outdoor furniture - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Front entrance ramp - Tile flooring in room - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking ### More - Communal living room - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Meal delivery service - Minibar ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts debit cards and cash Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:30 AM to 10:00 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel El Capitan Tulum Hotel Hotel El Capitan Tulum TULUM Hotel El Capitan Tulum Hotel TULUM ## Frequently asked questions ### Does Hotel El Capitan Tulum have a pool? ### How much does it cost to stay at Hotel El Capitan Tulum? ### Is Hotel El Capitan Tulum pet-friendly? ### How much is parking at Hotel El Capitan Tulum? ### What time is check-in at Hotel El Capitan Tulum? ### What time is check-out at Hotel El Capitan Tulum? ### Where is Hotel El Capitan Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel El Capitan Tulum Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.4 Amenities ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 15 8 - Good 9 6 - Okay 3 4 - Poor 3 2 - Terrible 1 ## Reviews ### 8/10 Good #### Connie 23 Jan 2025 Liked: Cleanliness, staff & service, amenities We stayed here a number of years ago and enjoyed it. Since we were familiar with the location , we booked it again. The hotel could use some upgrades now, but was still a good place to stay. ##### Connie Stayed 1 night in Jan 2025 ### 8/10 Good #### Aviad 23 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value for price,basic and a little outdated but staff was extremely nice and accommodating. About 20 min walk from main bus station ,10 min bike ride to the ruins and 15 min bike ride to the beach. The free breakfast was great,large portions and delicous. The area around the hotel is safe and clean. Close to the center but quiet. ##### Aviad ### 6/10 Okay #### Väonö Jussi 23 Jan 2025 Liked: Cleanliness Disliked: Room comfort Hard beds and got disturbed by loud music all night. Just got quiet early in the morning. Ordered breakfast and took almost an hour to be served. Restaurant is nice and food is really tasty genuine Mexican dishes. ##### Väonö Jussi Stayed 1 night in Jan 2025 ### 10/10 Excellent #### ULISES 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### ULISES Stayed 1 night in Apr 2025 ### 4/10 Poor #### Luis 7 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I made this reservation to visit our local family, expecting to have a great experience, but this was ruined by staying at this place - EL CAPITAN. Upon checking in, the owner saw my family that lives in the area and approached us aggressively looking down on my family. We told her we had a reservation, and she sent us to the check in desk. After checking in, we felt being watched, this lady was following us and when we went to the pool she discriminated against us because my 60yr old mom did not have swimming suit and got into the pool with regular shorts and shirt, the owner said that my mom's clothes will damage the moldy pool. (I have pictures of the moldy pool of concern). This behavior was only done to us, the owner acted very politely with other guests that were tourists. During our stay we were treated differently for being locals while tourists were treated better, me and my wife were treated really nice while my local family were looked down on, extremely unacceptable. I would definitely not recommend this place. The owner should learn some manners and treat people better. ##### Luis Stayed 1 night in Sep 2024 ### 6/10 Okay #### OSCAR ELOY 25 Aug 2025 Estuvimos hospedados 1 noche porque solo íbamos de paso, es un hotel sencillo, para solo ir a dormir está bien. El personal es amable. ##### OSCAR ELOY Stayed 1 night in Jul 2025 ### 8/10 Good #### Yelitza 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy buenas atenciones, el hotel es un poco antiguo, pero se sintió como bien. El restaurante muy bueno, la comida excelente. ##### Yelitza Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jose 16 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal del hotel es muy amable, su desayuno es una delicia, súper recomendable, la ubicación es muy agradable, muy amena la estancia!! ##### Jose Stayed 1 night in Apr 2025 ### 8/10 Good #### Verified traveller 25 Nov 2024 Liked: Cleanliness, staff & service #### Local para pernoitar O hotel não tem recepção. O check-in é feito no restaurante do hotel que tem o mesmo nome do hotel. Lugar ok para pernoitar. Atendimento gentil e café da manhã excelente. ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### ricardo 15 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Me gustó el lugar calidad precio ##### ricardo Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Verified traveller 10 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No es no. Trato malo, alberca sucia, aire acondicionado funcionaba de a ratos, desayuno malo, la TV de cuarto sin operar. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 8/10 Good #### Verified traveller 30 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien Habitación limpia y excelente relación precio / calidad. El desayuno incluido es muy bueno. Olor a drenaje en el baño. La recepción no tenía personal, había que acceder por la oficinita del restaurante lo cual fue un poco raro ##### Verified traveller Stayed 1 night in Oct 2024 ### 8/10 Good #### Roberto 12 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Roberto Stayed 1 night in Oct 2024 ### 8/10 Good #### Jesus Omar 1 Oct 2024 Liked: Cleanliness, property conditions & facilities Recomiendo ##### Jesus Omar Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Ania 23 Sept 2024 Liked: Staff & service Disliked: Cleanliness Son muy serviciales ##### Ania Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Jorge Javier 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Una estadía excelente, nos atendieron excelente, descanso y ubicación inigualables. Volveremos pronto. ##### Jorge Javier Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Sergio 3 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Sergio Stayed 1 night in Jul 2024 ### 10/10 Excellent #### alfonso 27 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El desayuno muy bien servido. Muy amables en el hotel. Cuarto bien equipado, excelente ubicación ##### alfonso Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Jhonatan 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio de recepción de día y restaurante, solo falta de capacitación al guardia de noche ##### Jhonatan Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Carlos 14 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La recepcionista que me ayudó con el Check in es encantadora. ##### Carlos Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Mariana Dayanira 31 May 2024 Liked: Cleanliness, staff & service, amenities Excelente lugar lo único es que las habitaciones no cuentan con televisión de ahí en fuera todo excelente ##### Mariana Dayanira Stayed 1 night in May 2024 ### 4/10 Poor #### Nima 9 Jan 2026 ##### Nima Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Rakshith 16 Apr 2025 ##### Rakshith Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jean 9 Mar 2025 ##### Jean Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Marina 19 Jan 2025 Liked: Staff & service ##### Marina Stayed 1 night in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [KOBAH Magnificent 4BR Villa Private Gym/Pool](https://www.expedia.co.uk/Tulum-Hotels-KOBAH-Magnificent-4BR-Villa-Private-GymPool.h67395948.Hotel-Information) > > [Xkeban Tulum](https://www.expedia.co.uk/Tulum-Hotels-XKEBAN.h76910001.Hotel-Information) > > [Hotel Roc Luxe Tulum - 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