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Hotel Agua Tulum

3.5 star property
Comfortable hotel, walk to Tulum Beach

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Photo gallery for Hotel Agua Tulum

View from room
Interior
Design Suite, 1 Bedroom, Non Smoking, Sea View | Premium bedding, in-room safe, free WiFi
Outdoor wedding area
Design Suite, 1 Bedroom, Non Smoking, Sea View | Bathroom sink
Reviews
6.0

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Carretera Tulum-Boca Paila kilometro 8,5, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture16 min walk
  • Popular LocationPlaya Paraiso22 min drive
  • AirportTulum, Quintana Roo (TUY)29 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

In all my travels over the years I’ve never had a bad experience at a hotel or resort. This hotel was very different. Fr...
Feb 20, 2019
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Room options

View all photos for Royal Double Room, 1 King Bed, Sea Facing

Royal Double Room, 1 King Bed, Sea Facing | Terrace/patio

Royal Double Room, 1 King Bed, Sea Facing

Highlights

Balcony or patio
Premium bedding
Ceiling fan
Deep-soaking bath
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Bedroom, Non Smoking, Sea View

Design Suite, 1 Bedroom, Non Smoking, Sea View | Premium bedding, in-room safe, free WiFi

Design Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Balcony or patio
Premium bedding
Ceiling fan
Separate bedroom
Deep-soaking bath
Private bathroom
Free bottled water
In-room safe
  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Tulum

Located near the beach, Hotel Agua Tulum is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 16 min walk
  • Tulum National Park - 7 min drive
  • Tulum Mayan Ruins - 16 min drive
  • Playa Paraiso - 22 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • Rosa Negra Tulum - 12 min walk
  • La Taqueria - 4 min walk
  • Cenzontle - 14 min walk
  • Philosophy - 12 min walk
  • Gitano - 12 min walk

About this property

Hotel Agua Tulum

Hotel near Tulum Beach
Consider a stay at Hotel Agua Tulum and take advantage of free continental breakfast, a coffee shop/cafe and a library. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and tour/ticket information
  • Luggage storage and smoke-free property
Room features
All guest rooms at Hotel Agua Tulum feature perks, such as premium bedding, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Balconies or patios, ceiling fans and daily housekeeping

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 260.00 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
Children 17 years old and younger are not permitted at this property

Property is also known as

Agua Tulum
Hotel Agua Tulum Hotel
Hotel Agua Tulum Tulum
Hotel Agua Tulum Hotel Tulum

Frequently asked questions

Is Hotel Agua Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Agua Tulum?

Self-parking is free at this property.

What time is check-in at Hotel Agua Tulum?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Agua Tulum?

Checkout is at noon.

Does Hotel Agua Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 260.00 per vehicle applies.

Where is Hotel Agua Tulum located?

Located in Zona Hotelera, this hotel is within 1 mile (2 km) of Ven a la Luz Sculpture, Tulum Beach and Sian Ka'an Biosphere Reserve. SFER IK and Playa Akun are also within 3 miles (5 km).

Hotel Agua Tulum Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
In all my travels over the years I’ve never had a bad experience at a hotel or resort. This hotel was very different. From jack hammers and construction starting at 6am every day right next to our villa to constant powers outages during our entire stay. Due to being a beach villa, the fan was the only means of temperature control in the room. When the power was out discomfort was high and a scared infant below us was terrified judging by the cries. This resort was stated to be 17+ years old adults only on Expedia and this was clearly not the case as we were asked to keep our evening(9pm) chatter to a minimum due to a child staying below us. Management and ownership did nothing to rectify these issues when discussed and I ended up checking out early.
Stayed 5 nights in Feb 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Friendly staff. Stayed at the Oceanfront Suite, perfect to feel the breeze, watch and hear the waves. No swimming pool!
Stayed 3 nights in Aug 2018