Title: Collection O Faisano Boutique Luxury Hotel, Tulum Beach Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Collection O Faisano Boutique Luxury Hotel, Tulum Beach Travelers find the perfect blend of comfort and tranquility at this Zama retreat, where a cozy firepit and authentic local flavors enhance the experience ## Photo gallery for Collection O Faisano Boutique Luxury Hotel, Tulum Beach ![Restaurant - Collection O Faisano Boutique Luxury Hotel, Tulum Beach (Tulum)](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/08e437af.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Suite room | Premium bedding, minibar, desk, iron/ironing board - Collection O Faisano Boutique Luxury Hotel, Tulum Beach (Tulum)](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/de430de3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer - Collection O Faisano Boutique Luxury Hotel, Tulum Beach (Tulum)](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/5d21e13f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Collection O Faisano Boutique Luxury Hotel, Tulum Beach (Tulum)](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/615344e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer - Collection O Faisano Boutique Luxury Hotel, Tulum Beach (Tulum)](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/efde5de9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Faisano Nomadas welcomes visitors with local cuisine at breakfast and poolside bar drinks. Guests can relax in the spa tub or on sun beds by the outdoor pool. Free WiFi is available, and multilingual staff are ready to assist with any needs. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Hot tub - Spa - Parking included - Free Wi-Fi £43 includes taxes & fees 14 Jan - 15 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Deluxe Suite room ![Deluxe Suite room | Premium bedding, minibar, desk, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/29be6510.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite room ### Highlights Separate sitting area Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Hairdryer Bathrobes - 355 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior ![Superior | Premium bedding, minibar, desk, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/67bfdfc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior 8.0 Very good 1 review ### Highlights Separate sitting area Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Hairdryer Bathrobes - 635 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe with Jacuzzi ![Deluxe with Jacuzzi | Premium bedding, minibar, desk, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/6230d50f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe with Jacuzzi ### Highlights Separate sitting area Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Hairdryer Bathrobes - 646 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Two Beds ![Standard Two Beds | Premium bedding, minibar, desk, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/ec0e0e5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Two Beds ### Highlights Separate sitting area Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Hairdryer Bathrobes - 495 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Two beds ![Premium bedding, minibar, desk, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/b4703d40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Two beds 8.0 Very good 1 review ### Highlights Separate sitting area Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Hairdryer Bathrobes - 366 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Suite Premium ![Premium bedding, minibar, desk, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/e72839ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium - 4628 sq ft - Sleeps 2 ### View all photos for Suite Luxury ![Premium bedding, minibar, desk, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/3e87b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Luxury - 2421 sq ft - Sleeps 2 ### View all photos for Suite Luxury ![Premium bedding, minibar, desk, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/8cf79ab6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Luxury - 2421 sq ft - Sleeps 4 ### View all photos for Suite Luxury ![Premium bedding, minibar, desk, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/ca429f26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Luxury - 3229 sq ft - Sleeps 2 ### View all photos for Room Standard ![Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/46fc6810.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 2798 sq ft - Sleeps 4 ## You may also like Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 301 reviews £72 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=759231ad-e734-430c-9a2e-4a4da792c2dd&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - 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Cenote & Boutique Hotel - Small Luxury Hotels of the World Tulum - Pool - Spa - Parking included - Restaurant 9.6 Exceptional 37 reviews £373 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=759231ad-e734-430c-9a2e-4a4da792c2dd&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Faisano-Nomadas.h89264118.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Faisano-Nomadas.h89264118.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.19678%2C-87.46455&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mQuQ_uOuPPcMmWSWNWmmrzGrOcY=) Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760 #### What's nearby - Dos Aguas Park \- 19 min walk \- 1.1 miles - Jaguar Park \- 3 min drive \- 0.9 miles - Hunab Lifestyle Center \- 4 min drive \- 1.1 miles - Hospital de Tulum \- 5 min drive \- 1.1 miles - Holistika Art Walk \- 7 min drive \- 1.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 99 min drive #### Restaurants - ‪Coco Cafe - ‬18 min walk - ‪Delicia - ‬3 min drive - ‪Jasmine - ‬18 min walk - ‪Olio - ‬3 min drive - ‪Guacamole Club - ‬20 min walk ## About this property ### Collection O Faisano Boutique Luxury Hotel, Tulum Beach Upscale hotel near Tulum Mayan Ruins Take advantage of free English breakfast, a poolside bar and a free daily manager's reception at Collection O Faisano Boutique Luxury Hotel, Tulum Beach. Treat yourself to a massage or other spa services. In addition to concerts and live shows and a rooftop terrace, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). You'll also enjoy the following perks during your stay: - 2 outdoor pools, along with sunloungers - Free self-parking - Bike hire, a shopping centre shuttle and games - A front desk safe, luggage storage and coffee/tea in reception Room features All guest rooms at Collection O Faisano Boutique Luxury Hotel, Tulum Beach have comforts, such as premium bedding and first-run films, as well as perks, such as air conditioning and separate sitting areas. Extra amenities include: - Bathrooms with rainfall showers and free toiletries - 32-inch Smart TVs with satellite channels and first-run films - Wardrobes/cupboards, separate sitting areas and LED light bulbs ## Similar properties ![BBQ/picnic Area](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/f6ed60df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NAJ Boutique Hotel-Aldea Zama Zama - Pool - Kitchen - Parking included - Free Wi-Fi 9.4 Exceptional 92 reviews £62 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/95951278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.0 Wonderful 409 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio](https://images.trvl-media.com/lodging/71000000/70980000/70975900/70975857/63afd6c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K'uyen Boutique Hotel Zama - 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Pool - Breakfast included - Spa - Kids’ pool 8.8 Excellent 220 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=28850990&PinnedHotelID=28850990&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 65 reviews £67 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Ferry terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Onsite parking available only on request - Free secured, uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free English breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Hosted evening meal available daily for a fee of USD 30 - Private picnics - Snack bar/deli ### Things to do - 2 outdoor pools - Bicycle rentals - Concerts/live shows - Cooking classes - Games - Hot tub - Winery release events ### Family friendly - 2 outdoor pools - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - Business centre ### Outdoors - In a nature reserve - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - No lift - Smooth flooring in public areas - Stair-free path to entrance - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 2 floors - At least 80% of food locally-sourced - At least 80% organic food - Built in 2023 - Local artist showcase - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with satellite channels - First-run films ### Food and drink - Champagne service - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - LED lighting - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Hosted evening meal: USD 30 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards, mobile payments and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A car is required for transport to and from this property ### Property is also known as Faisano Nomadas Faisano Nomadas Tulum Faisano Nomadas Boutique Hotel-Adults Only Hotel Faisano Nomadas Boutique Hotel-Adults Only Tulum Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum ## Frequently asked questions ### Does Collection O Faisano Boutique Luxury Hotel, Tulum Beach have a pool? ### How much does it cost to stay at Collection O Faisano Boutique Luxury Hotel, Tulum Beach? ### Is Collection O Faisano Boutique Luxury Hotel, Tulum Beach pet-friendly? ### How much is parking at Collection O Faisano Boutique Luxury Hotel, Tulum Beach? ### What time is check-in at Collection O Faisano Boutique Luxury Hotel, Tulum Beach? ### What time is check-out at Collection O Faisano Boutique Luxury Hotel, Tulum Beach? ### Where is Collection O Faisano Boutique Luxury Hotel, Tulum Beach located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Collection O Faisano Boutique Luxury Hotel, Tulum Beach Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 62 8 - Good 18 6 - Okay 6 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Christianne 7 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice rooms, clean and staff friendly ##### Christianne Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Tyler 5 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area. ##### Tyler Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Karim 8 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was in town for a business trip and this hotel was perfect for my needs. The business center was well-equipped, and the Wi-Fi was fast and reliable, Highly recommend for anyone on a business trip. ##### Karim Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Elodie 4 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic experience! Clean, quiet rooms and very friendly staff. A perfect place to relax and unwind. ##### Elodie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Branine 3 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company. ##### Branine Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Wee 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities A great experience overall! The staff was friendly and helpful, the rooms were clean and spacious, and the food was amazing. Fast Wi-Fi and quiet atmosphere. ##### Wee Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Pratiksha 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a very comfortable experience staying here. The room was spacious enough for us, and the facilities provided were great. I'm really happy that I choose this property. ##### Pratiksha Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Evan 5 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every interaction with the staff was pleasant and professional. The room had such a warm and cozy feel. ##### Evan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### alexandra 25 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was great, very helpful. Beautiful outside space and pool ##### alexandra Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Scott 24 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is incredibly helpful, nice hotel especially given the price, with amazing breakfast. In a newer area which is much closer to beach. Will definitely be returning. ##### Scott Stayed 3 nights in Nov 2025 ### 4/10 Poor #### Shakiem 24 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Limited options ##### Shakiem Stayed 4 nights in Dec 2025 ### 8/10 Good #### Yarilis 3 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Faisano is a small cute hotel, great staff and service, perfect to relax. Safe area with restaurants, convenient stores, bike rental and spa within walking distance. There’s room for improvement in some areas tho. The open shower is cute but not convenient, the whole room gets wet every time you shower making the room smell musty. The door frame in our room had a big gap letting in sounds and ants. But it’s a cute place with great people that will help you with everything you need and make you feel home so I would recommend it. ![](https://a.travel-assets.com/ugc/hotel-reviews/c9415bb8-871b-4e55-b5db-39455ec174ce-1767412054372.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7d5d28ce-1e52-4f1a-a0ef-c5f2e56a8167-1767412056143.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bec8551a-1d0c-4dc8-89ca-bad487a2e10e-1767412054343.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yarilis Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Sharon 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a small private pool in my room which was great ![](https://a.travel-assets.com/ugc/hotel-reviews/d4651a4c-0aa1-4bb1-93de-d4ed0c1beadb-1754176802568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sharon Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Nelson 17 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent stay and definitely recommend staying here when in Tulum, Javier and John are excellent, very attentive and have great customer service. The hotel amenities are incredible, pools, room and breakfast was delicious. ##### Nelson Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Great location, wonderful ppols, close to amenities. Rooms are small but if you are on holiday, they are adequate. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Jasmine 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience and beautiful hotel within the local community. Pool was relaxing and the room was superb. I left my phone on the shuttle on the way to the location and John helped me get it back. What a trip saver! Highly recommend. ##### Jasmine Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Hermela Matios 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We came as a group and had a really nice stay. Everything was clean and nice environment. It’s very cheap and safe. The staff were very kind and friendly, even the people that stayed there. I would 100% book here again for a trip back to tulum. The view waking up to the pool was wonderful. Couldn’t recommend this place enough!! I have never left a review but this place was really nice ![](https://a.travel-assets.com/ugc/hotel-reviews/2677597e-8a7f-455a-af50-8a758edab15f-1755920212203.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60c8c3f4-ddf9-4564-8273-eaa944e53c06-1755920211786.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hermela Matios Stayed 6 nights in Aug 2025 ### 8/10 Good #### Mohammad 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall ok hotel. Will not recommend to families with small children. ##### Mohammad Stayed 1 night in Apr 2025 ### 8/10 Good #### Sharon 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was in a safe and quiet neighborhood. The breakfast was good. The staff was friendly and helpful. The room was very clean and has everything you need in it. Would definitely stay a next time if I happen to visit Tulum. ##### Sharon Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### ROSA 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice and clean. ![](https://a.travel-assets.com/ugc/hotel-reviews/5f24cd3a-8681-40b1-8805-90116f1d4089-1750574094424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a3d98e48-ad13-4d07-9952-87f83ef66134-1750574095294.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ROSA Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Joyce 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great experience at this hotel. Everything was very clean, and the staff was super friendly and attentive to every detail. They also have connections with transportation services, which was very convenient. Breakfast is by menu and really tasty. The hotel is quiet, and the area feels like a true getaway zone. I would definitely come back! ##### Joyce Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Gustavo Alberto 27 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome place to stay, very classy and awesome place. I have extended my stay as this place is geeat. ##### Gustavo Alberto ### 10/10 Excellent #### Edward 26 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice contemporary warm spa with spectacular pool! ##### Edward Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Dena 21 Jul 2025 Place sucked and we were overcharged in cash when we left . I ##### Dena Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Ross 16 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had the best experience at the this hotel. The staff were amazing and went the extra mile to help us out, they even fixed a curling iron. We will be back ##### Ross Stayed 3 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---