Title: El Paraiso Hotel Tulum Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Paraiso Hotel Tulum Travelers can enjoy ocean-view dining for brunch or lunch at El Paraiso Hotel Tulum after exploring the fascinating ancient ruins just a short distance away ## Photo gallery for El Paraiso Hotel Tulum ![Bar (on property) - El Paraiso Hotel Tulum (Tulum)](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/7e1217da.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers - El Paraiso Hotel Tulum (Tulum)](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/0b3fd747.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - El Paraiso Hotel Tulum (Tulum)](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/efff1d60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Double Room | Premium bedding, down duvets, minibar, in-room safe - El Paraiso Hotel Tulum (Tulum)](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/980632f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deep-tissue massages, Swedish massages, sports massages - El Paraiso Hotel Tulum (Tulum)](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/576a5635.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Paraiso Hotel Tulum offers a beach escape with white sand and clear waters. Guests enjoy a free continental breakfast, beachfront restaurant, outdoor pool, garden bar, and a spa with hot stone massages near Tulum National Park. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi £182 includes taxes & fees 22 Dec - 23 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=45712913&PinnedHotelID=45712913&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=45712913&PinnedHotelID=45712913&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=45712913&PinnedHotelID=45712913&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=45712913&PinnedHotelID=45712913&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=45712913&PinnedHotelID=45712913&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=45712913&PinnedHotelID=45712913&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=45712913&PinnedHotelID=45712913&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=45712913&PinnedHotelID=45712913&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 6 of 6 rooms ### View all photos for Deluxe Suite, 1 King Bed with Sofa bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/52d16503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed with Sofa bed 10.0 Exceptional 1 review ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Premium bedding Separate bedroom - 388 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for Deluxe Suite, 2 Queen Beds ![Deluxe Suite, 2 Queen Beds | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/ebdac65a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Queen Beds 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Premium bedding Separate bedroom - 391 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Room, 2 Queen Beds ![Superior Room, 2 Queen Beds | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/723bb697.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds 9.4 Exceptional 6 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Premium bedding Ceiling fan - 249 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Exclusive Bungalow, Multiple Beds ![Exclusive Bungalow, Multiple Beds | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/b2fd997f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Bungalow, Multiple Beds ### Highlights Balcony or patio Separate dining area Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Dining table - 961 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 2 Single Sofa Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/049cd596.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Mini-fridge Premium bedding Blackout curtains Down duvet - 534 sq ft - Sea view - Sleeps 2 - 2 Double Beds ### View all photos for Luxury Double Room ![Luxury Double Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/980632f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Mini-fridge Premium bedding Blackout curtains Down duvet - 534 sq ft - Sea view - Sleeps 2 - 1 King Bed ## You may also like Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 624 reviews £359 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b711a74f-8c40-43df-9963-41e98de75177&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 278 reviews £396 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b711a74f-8c40-43df-9963-41e98de75177&top_cur=GBP) Ad ![Children’s play area – outdoor](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 1,954 reviews £322 includes taxes & fees 27 Dec - 28 Dec [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-12-27&chkout=2025-12-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b711a74f-8c40-43df-9963-41e98de75177&top_cur=GBP) Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/b5db882f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 288 reviews £79 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b711a74f-8c40-43df-9963-41e98de75177&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/996b3643.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,001 reviews £655 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2026-1-7&chkout=2026-1-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b711a74f-8c40-43df-9963-41e98de75177&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102050000/102049400/102049375/e63109f3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BESPOKE, Member of Small Luxury Hotels Tulum - Pool - Kitchen - Parking included - Free Wi-Fi 9.8 Exceptional 33 reviews £259 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Tulum-Hotels-BESPOKE.h102049375.Hotel-Information?chkin=2026-1-13&chkout=2026-1-14&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b711a74f-8c40-43df-9963-41e98de75177&top_cur=GBP) Ad ![Lake](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/73000000/72550000/72542900/72542835/5e255a08_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World Tulum - Pool - Spa - Parking included - Restaurant 9.6 Exceptional 37 reviews £569 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information?chkin=2025-12-25&chkout=2025-12-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b711a74f-8c40-43df-9963-41e98de75177&top_cur=GBP) Ad ![Yoga](https://images.trvl-media.com/lodging/29000000/28930000/28929900/28929900/394320f0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delek Tulum Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 333 reviews £289 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b711a74f-8c40-43df-9963-41e98de75177&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-El-Paraiso-Hotel-Tulum.h45712913.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-El-Paraiso-Hotel-Tulum.h45712913.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20167%2C-87.43352&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GllqH3A6htPqNTyl2IGF8jqGt2M=) Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780 #### What's nearby - Tulum National Park \- 1 min walk \- 0.0 miles - Jaguar Park \- 1 min walk \- 0.0 miles - Playa Paraiso \- 5 min walk \- 0.3 miles - Las Palmas Public Beach \- 8 min walk \- 0.5 miles - Tulum Mayan Ruins \- 6 min drive \- 0.9 miles #### Getting around - Tulum Intl. Airport (TQO) - 59 min drive #### Restaurants - ‪Carl's Jr. - ‬7 min drive - ‪Playa Pescadores - ‬9 min walk - ‪Häagen-Dazs - ‬10 min drive - ‪Panza Tulum - ‬8 min drive - ‪Frosty's - ‬10 min drive ## About this property ### El Paraiso Hotel Tulum Family-friendly hotel near Playa Paraiso Located close to Tulum National Park and Tulum Mayan Ruins, El Paraiso Hotel Tulum provides free cooked-to-order breakfast, a beach bar and designer shops on-site. This hotel is a great place to bask in the sun with a private beach, beachfront dining and beach massages. Treat yourself to a sports massage at El Paraiso, the on-site spa. The on-site Mexican cuisine restaurant, El Paraiso Restaurante, offers brunch, lunch, light fare and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). You'll also enjoy perks such as: - 2 outdoor pools, along with sunloungers and pool umbrellas - Free self-parking - Free bike hire, a free beach club on-site and games - A table football, books and concierge services - Guest reviews give top marks for the helpful staff Room features All rooms are individually furnished, and include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and designer toiletries - Balconies or patios, wardrobes/cupboards and recycling ## Similar properties ![Beach yoga](https://images.trvl-media.com/lodging/30000000/29760000/29751100/29751039/5e848c2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kai Tulum Zona Hotelera - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 183 reviews £222 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=29751039&PinnedHotelID=29751039&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Double Room, Ocean View, Beachfront | Living area](https://images.trvl-media.com/lodging/10000000/9070000/9068700/9068619/2ff12b0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Piedra Escondida Zona Hotelera - On private beach - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 472 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=9068619&PinnedHotelID=9068619&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/2000000/1470000/1467800/1467701/10254ea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zamas Hotel Zona Hotelera - 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Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 204 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=73727035&PinnedHotelID=73727035&HadPinnedHotel=true®ionId=-1&adults=2) ![King Beachfront | Beach/ocean view](https://images.trvl-media.com/lodging/9000000/8380000/8371800/8371779/6caf2986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mereva Tulum Tulum - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 623 reviews £227 includes taxes & fees 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=8371779&PinnedHotelID=8371779&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited on-site self parking ### Food and drink - Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A beach bar - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - El Paraiso Restaurante ### Things to do - 2 outdoor pools - Beach volleyball - Bicycle tours - Books - Designer stores - Foosball table - Free beach club - Free bicycle rentals - Full-service spa - Games ### Family friendly - 2 outdoor pools - Art supplies - Beach toys - Mini-fridge - Pool toys - Snack bar/deli ### Conveniences - Gift shop/newsstand - Guidebooks - Limited-hour front desk - Luggage storage - Shared microwave - Water dispenser ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - In a national park - On a private beach - Outdoor furniture - Pool loungers - Pool umbrellas ### Full-service spa - Deep-tissue massages - In-room massages - Spa open daily - Sports massages - Swedish massages ### Accessibility - No lift - Smooth flooring in room ### More - 1 building - 1 floor - At least 80% of food locally-sourced - Comprehensive recycling policy - Designated smoking areas - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organised tours and activities - Mediterranean architecture - Mosquito nets - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Free bottled water - Limited room service - Mini-fridge - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Individual decor - Individual furnishings - Iron/ironing board on request - Recycling - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast ### Payment types at the property ## Important information ### Fees The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as El Paraiso Hotel Tulum Hotel El Paraiso Hotel Tulum Tulum El Paraiso Hotel Tulum Hotel Tulum ## Frequently asked questions ### Does El Paraiso Hotel Tulum have a pool? ### How much does it cost to stay at El Paraiso Hotel Tulum? ### Is El Paraiso Hotel Tulum pet-friendly? ### How much is parking at El Paraiso Hotel Tulum? ### What time is check-in at El Paraiso Hotel Tulum? ### What time is check-out at El Paraiso Hotel Tulum? ### Where is El Paraiso Hotel Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## El Paraiso Hotel Tulum Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 9.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 107 8 - Good 26 6 - Okay 7 4 - Poor 1 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Alan 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and service were excellent and I look forward to staying there again. Love the beach area too. ##### Alan Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Amy 7 Jul 2025 Liked: Cleanliness, property conditions & facilities The staff was very friendly and attentive. The restaurant onsite did not stay open very late so we had to get dinner offsite quite often. ##### Amy Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Meghan 9 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic and welcoming staff ##### Meghan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Amy 7 Jul 2025 Liked: Cleanliness, property conditions & facilities The pool pictured for the property is a private pool and not the main one available. Breakfast was good but the restaurant closes very early in the evening. The staff was very kind. ##### Amy Stayed 7 nights in Jun 2025 ### 8/10 Good #### Augustine 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was awesome(x10)!!!. Everything was on point. Clean facilities and beutiful beachfront. The only thing that I wish they would provide is dinner so your not out looking for food like Dora the Explorer at night. ##### Augustine Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Mark 10 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect beach hotel. I should give the hotel a negative review to keep it as a hidden gem, but it’s a wonderful hotel with great staff. I’d love to come back. ##### Mark Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Gilberto 20 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service great staff , convenient location super clean. Had a great time with the family. Thank you to all the staff service. ##### Gilberto Stayed 1 night in Jul 2024 ### 8/10 Good #### Brian 28 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed staying at El Paraiso hotel. It is right in a national park so quieter than expected which I appreciated. It was nice to have breakfast there. Sometimes wished there were more transportation options, but the new road should help. ##### Brian Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Eric 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I did like all the environment except for 1 part of the room, it was under construction and it looked strange even tough it was covered. Besides that, the people and the rest of the hotel were amazing. Thank you. ##### Eric Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Nancy 29 Jan 2024 Liked: Staff & service, property conditions & facilities Hotel is right next to Playa Paraiso and its restaurant. Breakfast at the beach is included. Have free access to sun loungers and the beach as a hotel guest. Have free bikes available. Close to the Tulum ruins and can walk to some nearby restaurants. ##### Nancy Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Stephanie 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was exactly what we were looking for. Small hotel but beautiful inside and out! Steps from the beautiful beach and beach club that offers lounge beds for your full day on the beach. There is also a restaurant on site where breakfast is included. The food was great! The hotel is in a national park which was very nice. There are a few restaurants in walking distance and there is a tram that takes you throughout the park during the day. Also a museum that is free!! The ladies at the reception desk were very helpful. They reserved restaurants for us and excursions! They kept in contact with us throughout. My family of 3 felt very safe and we had the best time! We will definitely be back here! ##### Stephanie Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Timothy 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an amazing place. The hotel is inside Del Jaguar Parque Tulum. You need to go through the park gate when you come to the hotel. It’s 120 pesos every time you leave and come back during park hours. After park hours, you can keep your wristband. There are some great restaurants down the beach and the restaurant at the beach club is good. Breakfast is very good and the service is excellent. We loved the beach club and the beach itself is beautiful with nice clean fine white sand. There is a lot of seaweed at times in the water. The room was small but the cleaning was excellent with different ‘towel animals’ every day. There are free shuttles in the park to get to the ruins and museum. I would definitely recommend it. ##### Timothy Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Azim 4 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peace and Solitude The hotel is a gem. It is located in the National Park and it has only 10 rooms. If you are looking for peace and quiet, this is the place for you. The restaurant at the beach club closes at 6pm but there are a couple of restaurants within 10-15 minutes walk if you want to grab dinner late. ![](https://a.travel-assets.com/ugc/hotel-reviews/5D2A929CCFA24036B3D64C66C244E2C4674A1EC11707070244338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8129574A55C4BF55C26ED39C7ED8CF163308734C1707070243073.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69C2B1A07D52604257C26EF823F0655F106498B41707070245610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B0D12A462791F497A0088736223679EF142C27071707070244817.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Azim Stayed 10 nights in Jan 2024 ### 10/10 Excellent #### Frederic 4 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great full day and night at El Paraiso Friendly place, small hotel with beach club. Martha was extremely accommodating with our last minute booking (the morning of!). Beach club was great and beach bed was included with reservation, as well as breakfast. The hotels provides bikes to go exploring or in our case to the restaurant Casa Maria in the evening. Note that there is a 60 pesos per person charge to enter the national park within which the hotel is located. You cannot bring cans, plastic bottles or alcohol in the park. ##### Frederic Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Verified traveller 12 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful getaway The facilities and the hotel staff were amazing! We arrived late the night of our check in and we called the hotel and they were so kind as to pick up take out for us because the restaurants in the immediate area would be closed by the time we arrived. The location was ideal for what me and my friends were looking for. The private beach club meant that things were lively and exciting during the day but in the early mornings and evenings we had the beach, ocean, and stars to ourselves. Being located right by the ruins was such a luxury. We biked there in under 10mins. The breakfast provided by the hotel was delicious and had a good variety. We could also have lunch and dinner at the beach club but there are a few restaurants in the area to try. Marco, Martha, Lucia, and Cassandra were all amazing. Thank you so much for your hospitality!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/19760A1CD0B32891E0B3479F106086E7046123491739394204398.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Joe 18 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this place was perfect. The staff were very helpful! Especially the reception personnel. The rooms and grounds were always clean. The food was on point!! Perhaps the only minor issue is the lack of access to food after 6pm. Though this is temporary due to the construction, the staff was always ready to help in any way. They literally went above and beyond to accommodate. I’m grateful that we decided to stay here. Looking forward to returning when we visit again. ##### Joe Stayed 4 nights in Sep 2023 ### 8/10 Good #### Eiriena 31 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities While the hotel was pretty and the beach is clean - check in was smooth staff was very pleasant- offered an upgrade which we booked thro uh h Expedia - and as VIP of Expedia it should have been free- it was $600 USD we stayed in the bungalow which was nice but comes with no extra amenities lol was even charged for the milk for the coffee in the room. Everyone is very aggressive with tips to be received - but this was true for all the restaurants we visited not just the hotel restaurant. This hotels restaurant closes at 5:30-6PM and dinner is not available. You can ask front desk to arrange a car for you but the price they give you will not be the price when you get in the cab lol both times for scammed out of an additional 100-200 pesos. Also hotel does not follow the current conversions USD to Pesos and when told theirs was off changing prices by a few dollars o was met with pretty aggravated responses. On the one hand what’s a few dollars ? But on the other you should be honest. Hotel all in all is nothing to cry home about and neither is service although the beach itself area was beautiful and kept clean as it’s in the national park. ##### Eiriena Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Elizabeth 20 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place ##### Elizabeth Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Roberto 2 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place! ##### Roberto Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Julia 8 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a very nice time at El Paraiso Hotel de Tulum. It was located on a beautiful beach – although be aware of the season, lots of seaweed. So I don’t know if it’s just in the summer or what, but there was a lot of it. But once you stepped over the seaweed, the water was really pretty. The service was great-they answered all my questions and were able to recommend a snorkeling and cenote tour. Bring your bug spray and your sunscreen you will need both. ##### Julia Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Kimberly 1 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Keep in mind the sargasm season when choosing a beach front resort. It was still lovely but i wasn't prepared. 😄 ##### Kimberly Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### matthew 9 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities The Staff was amazing and the beach location was exactly what I was looking for during my stay in Tulum. ##### matthew Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Ixchel 7 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel ##### Ixchel Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Roberto Manuel 8 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is very safe and quiet, eco-friendly, nice place to stay ##### Roberto Manuel Stayed 3 nights in May 2023 ### 10/10 Excellent #### Wesley p 23 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was amazing the beach was the best. The beach club restaurant could have a bit more for selection on the menu but overall this was 👍 ##### Wesley p Stayed 9 nights in Sep 2023 ## Expedia's Latest Trends ### Hotels > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---