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Downtown Tulum Hotel

Property class: 4

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Consider a stay at Downtown Tulum Hotel and take advantage of 2 poolside bars, a rooftop terrace and a coffee shop/cafe. Treat yourself to a sports massage or other spa services. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a garden and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

A bedroom with a large bed, bedside lamps, a mirror, and a window with curtains.

Deluxe Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room

A bedroom with a bed, bedside tables, an air conditioner, and a black object on the floor.

Comfort Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

A bedroom with a bed, a ceiling fan, a nightstand, and a view of a patio with a table and chairs.

Standard Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

A hotel room with two beds, a built-in wardrobe, and wall-mounted lighting.

Comfort Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi
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About the area

Located in Tulum, Downtown Tulum Hotel is in the city centre. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
CENTRO, Tulum, QROO, 77760

What's nearby

  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    19 min walk - 1.0 mile
  • Dos Aguas Park
    8 min walk - 0.5 miles
  • Hospital de Tulum
    14 min walk - 0.8 miles
  • Hunab Lifestyle Center
    19 min walk - 1.0 mile
  • Cenote Calavera
    4 min drive - 1.4 miles

Getting around

  • Tulum Intl. Airport (TQO)
    44 min drive

Restaurants

  • Taqueria Honorio
    2 min walk
  • La Chiapaneca
    1 min walk
  • Negro Huitlacoxe
    3 min walk
  • El Asadero
    3 min walk
  • Mestixa
    2 min walk

About this property

Downtown Tulum Hotel

  • Upscale hotel near Tulum Mayan Ruins
  • 2 poolside bars, a rooftop terrace and a coffee shop/cafe are just a few of the amenities provided at Downtown Tulum Hotel. Treat yourself to a sports massage or other spa services. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a garden and a bar.
  • Other perks at this hotel include:
    • 2 outdoor pools
    • Continental breakfast (surcharge), bike hire and a ferry terminal shuttle
    • Coworking spaces, a lift and luggage storage
    • A nature reserve, a 24-hour front desk and beach towels
  • Room features
  • All guest rooms at Downtown Tulum Hotel include thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
  • Other amenities include:
  • Bathrooms with showers and shampoo

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 300 for adults and MXN 150 to 300 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • Rooftop

Things to do

  • 2 outdoor pools
  • Bicycle rentals

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Lift (170 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (155 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 435 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 to 300 for adults and MXN 150 to 300 for children
  • Pet fee: MXN 435 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Downtown Tulum Hotel have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 10:00 PM.

Is Downtown Tulum Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 435 per pet, per night.

How much is parking at Downtown Tulum Hotel?

Downtown Tulum Hotel doesn't offer parking.

What time is check-in at Downtown Tulum Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Downtown Tulum Hotel?

Checkout is at noon.

Where is Downtown Tulum Hotel located?

Located in Tulum City Center, this hotel is 0.4 mi (0.6 km) from Dos Aguas Park and 2.2 mi (3.6 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mile (2 km).

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