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Delek Tulum

Photo gallery for Delek Tulum

Featured image
On the beach, white sand, beach bar
On the beach, white sand, beach bar
On the beach, white sand, beach bar
Terrace/patio

Overview of Delek Tulum

Delek Tulum

3.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Carretera Tulum Boca Paila km 7, Tulum, QROO, 77780

Explore the area

  • Popular LocationSFER IK4 min drive
  • Popular LocationLas Palmas Public Beach7 min drive
  • Popular LocationPlaya Akun9 min drive
  • AirportTulum, Quintana Roo (TUY)24 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Delek Tulum is near theme parks and on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting. Explore all the area has to offer with cave exploring, ecotours and ziplining.

What's nearby

  • SFER IK - 4 min drive
  • Las Palmas Public Beach - 7 min drive
  • Playa Akun - 9 min drive
  • Playa Paraiso - 9 min drive
  • Dos Aguas Park - 10 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 115 min drive

Restaurants

  • Tatewari — 1 min walk
  • Safari - 2 min walk
  • Cenzontle - 3 min walk
  • Hartwood - 5 min walk
  • Rosanegra - 5 min walk

About this property

Delek Tulum

3.5-star hotel on the beach, near Tulum Beach
A restaurant, a bar/lounge and a beach bar are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. All 21 individually decorated rooms feature free WiFi and MP3 docks. Other amenities available to guests include room service, free bottled water and hairdryers.
Delek Tulum offers 21 forms of air-conditioned accommodation with MP3 docking stations and a safe. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:30 AM: USD 17.4-18 for adults and USD 15-17.4 for children
  • 1 restaurant
  • 1 beach bar and 1 bar/lounge
  • Room service available

Things to do

  • Access to nearby health club
  • Designer shops
  • Free beach club
  • Swimming pool

Conveniences

  • No lifts
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • MP3 dock

Food and drink

  • Free bottled water

More

  • Individually decorated
  • Individually furnished
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property doesn't offer after-hours check-in
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per pet, per stay, plus a deposit of USD 100 per stay
Dogs and cats welcome
1 per room
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 17.4 and USD 18 for adults, and USD 15 and USD 17.4 for children (approximately)
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 00 (roundtrip)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 140 out of 175 reviews
5 - Excellent 80%
Rating 4 - Good. 23 out of 175 reviews
4 - Good 13%
Rating 3 - Okay. 9 out of 175 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 175 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 175 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, room and staff. Will not regret the views and cocktails at the restaurant in hotel. They made arrangements for airport pickup and provide same day result antigen covid testing in your room.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights. We loved the morning coffee service, room was pretty (especially bathroom) & clean. Thanks for cute towel art every day. Beach was nice, the restaurant on the beach (tatewari) their foods were great.
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and magic place
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Tulum oasis in amazing location.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best stay in the Riviera Maya but, the best innTulum for sure Amazing vibe … We just loved Delek Tulum Cheeerrrsss
Stayed 4 nights in Sep 2021