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Expedia-verified reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Junior Suite, 1 King Bed with Sofa bed, Garden Area
Room with view
538 square feet
1 King Bed and 1 Single Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
Select dates to see price
Other room types
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area
538 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
Select dates to see price
Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View
645 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
Select dates to see price
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront
Room with view
538 square feet
1 King Bed and 1 Single Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Ocean-view hotel with a bar/lounge, near Soliman Bay

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
On private beach

Location

Located in Tulum, this beachfront hotel is in the entertainment district, 0.1 mi (0.1 km) from Cenote Manatí and 1.3 mi (2 km) from Soliman Bay. LabnaHa Ecopark Adventures is 2.5 mi (4.1 km) away.

Hotel features

Guests of this beach hotel will appreciate convenient on-site amenities such as spa services or a children's pool.

Room amenities

All 18 rooms feature thoughtful touches such as minibars (stocked with some free items) and espresso makers, plus complimentary wireless Internet access and LED TVs with satellite channels. Guests will also find sofa beds, room service (during limited hours) and premium bedding.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Cielo Maya Beach Tulum with summer activities such as snorkelling and kayaking.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers an outdoor pool, a kid's pool and a rooftop terrace. Complimentary self-parking is available on-site.

Cielo Maya Beach Tulum is a smoke-free property.

  • Bar/lounge
  • Rooftop terrace
  • Front desk (limited hours)
  • Beach umbrellas
  • Free breakfast
  • Tours/ticket assistance
  • Restaurant
  • Coffee shop or café
  • Beach sunloungers
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sunloungers
  • Outdoor pool
  • Smoke-free property
  • Children's pool
  • On private beach
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Spa services on site
  • Free reception
  • Luggage storage
  • Concierge services
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 18
  • Television in common areas
  • Number of floors - 2
  • Arcade/game room
  • Airport transport (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Cielo Maya Beach Tulum offers 18 forms of air-conditioned accommodation with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Premium TV channels
  • Air conditioning
  • Free WiFi
  • LED TV
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Free bottled water
  • Ceiling fan
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Premium bedding
  • Slippers
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Sofa bed
  • Free cots/infant beds
  • Satellite TV service
  • Minibar (stocked, some free items)

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.

On-site venue – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Ecotours nearby
  • Boat tours on site
  • Bicycle rentals on site
  • Kayaking on site
  • Scuba diving nearby
  • Ziplining nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No lifts

Debit cards

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cielo Maya Tulum
  • Cielo Maya Beach Tulum Hotel
  • Cielo Maya Hotel
  • Cielo Maya

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guest rooms.

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