Title: Cielo Maya Beach Tulum Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16013932&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cielo Maya Beach Tulum Oceanfront paradise combines sunshine and turquoise waves with beach relaxation and exploration opportunities through convenient bike rentals ## Photo gallery for Cielo Maya Beach Tulum ![Dock - Cielo Maya Beach Tulum (Tulum)](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/63f1c87d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Beach/ocean view - Cielo Maya Beach Tulum (Tulum)](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/5a009f06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Premium bedding, down duvets, minibar, in-room safe - Cielo Maya Beach Tulum (Tulum)](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/82b8ea32.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), body treatments, aromatherapy - Cielo Maya Beach Tulum (Tulum)](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/409d85c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers - Cielo Maya Beach Tulum (Tulum)](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/b5a28768.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cielo Maya Beach Tulum offers a peaceful oceanside retreat with a rooftop terrace and private beach. Enjoy kayaking, snorkeling, spa treatments, and an on-site restaurant serving breakfast and dinner. Free WiFi, beach umbrellas, pool, and bike rentals available. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Pool - Spa - Free Wi-Fi £164 includes taxes & fees 1 Apr - 2 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront ![Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/82b8ea32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront 9.0 Wonderful 22 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Free cots/infant beds Smart TV Down duvet Premium bedding Ceiling fan - Ocean view - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/ad70561c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed, Garden Area 9.4 Exceptional 16 reviews ### Highlights Air conditioning Free cots/infant beds Smart TV Down duvet Premium bedding Ceiling fan Separate bedroom Private bathroom - Garden view - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area ![Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/20337912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area 9.6 Exceptional 8 reviews ### Highlights Air conditioning Free cots/infant beds Smart TV Down duvet Premium bedding Ceiling fan Separate bedroom Private bathroom - Garden view - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/ece38475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View 9.2 Wonderful 5 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Free cots/infant beds Smart TV Down duvet Premium bedding Ceiling fan - Partial ocean view - 645 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 11 reviews £53 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-3-20&chkout=2026-3-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=069f090f-b673-4779-b3c4-afebc8422a58&top_cur=GBP) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.4 Very good 714 reviews £207 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-3-16&chkout=2026-3-17&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=069f090f-b673-4779-b3c4-afebc8422a58&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/b211b0ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 12 reviews £118 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=069f090f-b673-4779-b3c4-afebc8422a58&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/996b3643.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,001 reviews £393 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=069f090f-b673-4779-b3c4-afebc8422a58&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61580000/61573700/61573622/bccbd8f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 324 reviews £115 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information?chkin=2026-3-16&chkout=2026-3-17&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=069f090f-b673-4779-b3c4-afebc8422a58&top_cur=GBP) Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/61c9fe46_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 347 reviews £83 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=069f090f-b673-4779-b3c4-afebc8422a58&top_cur=GBP) Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 734 reviews £357 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=069f090f-b673-4779-b3c4-afebc8422a58&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/43000000/42520000/42519400/42519314/8f28aa93_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Bardo Tulum City Center - Pool - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 439 reviews £206 includes taxes & fees 17 Mar - 18 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information?chkin=2026-3-17&chkout=2026-3-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=069f090f-b673-4779-b3c4-afebc8422a58&top_cur=GBP) Ad ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/bf3562f3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 1,953 reviews £374 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=069f090f-b673-4779-b3c4-afebc8422a58&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/c7274caa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.0 Wonderful 305 reviews £468 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=069f090f-b673-4779-b3c4-afebc8422a58&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Cielo-Maya-Beach-Tulum.h16013932.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Cielo-Maya-Beach-Tulum.h16013932.Hotel-Information) ## About the area Located in Tulum, Cielo Maya Beach Tulum is in the entertainment district and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Soliman Bay. Travelling with kids? Consider LabnaHa Ecopark Adventures and Holistika Art Walk. Scuba diving and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.26668%2C-87.39068&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iWJ9bWew26NGAB6m-0CbkDeXBcw=) TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760 ### What's nearby - ![Tulum Mayan Ruins showing rugged coastline and tropical scenes](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 14 min walk \- 0.8 miles - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 14 min walk \- 0.8 miles - ![Amazing waters of Soliman Bay](https://images.trvl-media.com/place/182189/906838ad-c50c-4faa-a107-ea548f56a377.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Soliman Bay 4 min drive \- 1.4 miles - ![Tulum Mayan Ruins showing a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 9 min drive \- 6.6 miles - Cenote Manatí 2 min walk \- 0.1 miles ### Getting around - Tulum Intl. Airport (TQO) 61 min drive ### Restaurants - La Cocina Del Pueblo 10 min drive - World Cafe 7 min drive - Chula Vista 10 min drive - Xula Vista Restaurant 10 min drive - Coco Cafe 7 min drive ## About this property ### Cielo Maya Beach Tulum Upscale family-friendly hotel near Soliman Bay Consider a stay at Cielo Maya Beach Tulum and take advantage of free cooked-to-order breakfast, a free daily manager's reception and a rooftop terrace. With a private beach, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a deep-tissue massage, aromatherapy or a body scrub. The on-site restaurant offers breakfast, brunch, lunch and dinner. Enjoy on-site activities, such as boat tours, kayaking and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden. Additional perks include: - An outdoor pool and a children's pool, along with sunloungers - Bike hire, a round-trip airport shuttle (surcharge) and beach umbrellas - Beach towels, multilingual staff and a front desk safe - Tour/ticket information, concierge services and luggage storage - Guest reviews say great things about the helpful staff Room features All guest rooms at Cielo Maya Beach Tulum have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes. Other conveniences in all rooms include: - Down duvets and free cots/infant beds - Free toiletries and hairdryers - 55-inch Smart TVs with streaming services and premium channels - Ceiling fans and daily housekeeping ## Similar properties ![Comfort Suite, 1 King Bed, Pool Access, Ocean View | Premium bedding, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/17000000/16520000/16516900/16516809/658dd960.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O Tulum Condo Hotel - Adults Only Tulum - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 604 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Oceanfront | Terrace/patio](https://images.trvl-media.com/lodging/21000000/20520000/20510500/20510415/35bc0251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coco Unlimited Zona Hotelera - Pool - Breakfast included - 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Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 1,000 reviews £79 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/14a57a54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alito Tulum Hotel Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.4 Very good 251 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=73727035&PinnedHotelID=73727035&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/7000000/6470000/6468300/6468296/14be72b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamante K - Inside Tulum National Park Zona Hotelera - Pool - Spa - Free Wi-Fi - Restaurant 8.6 Excellent 784 reviews £85 includes taxes & fees 27 Mar - 28 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=6468296&PinnedHotelID=6468296&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, free beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/24000000/23430000/23427500/23427460/9afe352b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alquimia Hotel Boutique Zona Hotelera - On private beach - Pool - Spa - Pet-friendly 8.8 Excellent 114 reviews £74 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=23427460&PinnedHotelID=23427460&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers](https://images.trvl-media.com/lodging/82000000/81890000/81886800/81886775/2210dae2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAN Tulum Hotel La Veleta - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 93 reviews £93 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=81886775&PinnedHotelID=81886775&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94780000/94773900/94773868/791dba20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La conchita Tulum Zona Hotelera - Free Wi-Fi - Air-conditioning - Bar - Housekeeping 9.2 Wonderful 156 reviews £94 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=94773868&PinnedHotelID=94773868&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16013932,16516809,20510415,113245073,15937308) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Free daily manager's reception - Snack bar/deli ### Things to do - Arcade/game room - Bicycle rentals - Boat tours - Children's pool - Kayaking - Outdoor pool - Playground - Snorkelling - TV in common areas ### Family friendly - Arcade/game room - Children's pool - In-room cot - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - On the bay - Picnic area - Pool loungers - Rooftop terrace ### Spa - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No lift - Well-lit path to entrance ### More - 2 floors - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Free cot - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 55-inch smart TV with premium digital channels - Streaming services ### Food and drink - Espresso maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:30 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 140 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Cielo Maya Tulum Cielo Maya Beach Tulum Hotel Cielo Maya Hotel Cielo Maya Cielo Maya Beach Tulum Hotel Cielo Maya Beach Tulum Tulum Cielo Maya Beach Tulum Hotel Tulum ## Frequently asked questions ### Does Cielo Maya Beach Tulum have a pool? ### How much does it cost to stay at Cielo Maya Beach Tulum? ### Is Cielo Maya Beach Tulum pet-friendly? ### How much is parking at Cielo Maya Beach Tulum? ### What time is check-in at Cielo Maya Beach Tulum? ### What time is check-out at Cielo Maya Beach Tulum? ### Does Cielo Maya Beach Tulum provide a shuttle to the airport? ### Where is Cielo Maya Beach Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Cielo Maya Beach Tulum Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 408 8 - Good 106 6 - Okay 44 4 - Poor 27 2 - Terrible 23 ## Reviews ### 10/10 Excellent #### Rosa 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was HUGE, and loved having a balcony. Breakfast had lots of options and was very good. Very safe area with security patrolling. Loved the private beach area with the hammock on the dock to lounge on. Although we didn’t have time to go, there is a cenote just across from the hotel. Would stay there again. ![View from room](https://a.travel-assets.com/ugc/hotel-reviews/5a11f5b0-a5a6-47d6-9ac1-7d79069cb13b-1769092161217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Private dock](https://a.travel-assets.com/ugc/hotel-reviews/e726baca-ee2d-4b5a-a109-f1edd13ef62c-1769092161921.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3de6f651-6fb8-41c0-bdc5-0bc32fdc9fd2-1769092161529.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast scrambled eggs and chilaquiles also came with friut](https://a.travel-assets.com/ugc/hotel-reviews/1967216c-3afc-4e25-9975-4121589ad3b9-1769092161287.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rosa Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Gerald 11 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our first time in Tulum so we weren’t sure what to expect but the hotel was wonderful. Service was excellent and it was convenient to go into town, especially if you have a car if not, a taxi was a quick ride. The town was interesting. also lots of shops, and it had free Internet in town ![](https://a.travel-assets.com/ugc/hotel-reviews/68fbb5c7-379b-4b74-8b90-50d375b6e49d-1768158458860.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c6b8616f-7bf6-490e-94e3-c3f56e3a4e64-1768158458643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c506c461-d3e1-4e89-b85c-a0837e97ab47-1768158517637.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09df1276-38d2-4959-9eaa-adfa07e41553-1768158516064.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gerald Stayed 4 nights in Jan 2026 ### 8/10 Good #### Tiffin 11 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel itself is beautiful. Our room was large and pleasant. The staff are all nice. The included breakfast was fine and basic. Very good fruit, and several egg options. However, although it was included, the staff made it clear that tips were expected. One morning we left early for a tour and asked if we could have some breakfast to take with us. Yes to the fruit, which staff could approve, but no to anything else. Since we did not have a car, I had been worried about restaurants within walking distance but that was not a problem. There are a number of hotels on the road (a dirt road that parallels the beach with forest/jungle or mangrove, not sure which, on one side and hotels and private apartments on the other). Each hotel has a restaurant, meaning that there are several restaurants within easy walking distance. There is even a popular cenote a short walk away. Taxis to Tulum are expensive, so we took the Colectivo. We took it once to the Tulum Ruins and once downtown. This is a shared van and is very cheap and easy to use. But you have to walk to the main road to get it. Overall, the hotel was good value for the money. ##### Tiffin Stayed 5 nights in Feb 2026 ### 10/10 Excellent #### Rene 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views, very friendly staff ##### Rene Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Erikha Amaliz 7 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities My boyfriend and I had the best time here! The staff was amazing, there was a lot to do nearby as well 10/10 would recommend ##### Erikha Amaliz Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Christian Joan 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Property location is greant ##### Christian Joan Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### john 21 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay We really enjoyed our stay at Cielo Maya. Great breakfasts and really excellent service in the restaurant at all times. Front desk was very friendly and helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/CB86E21EADF0601FA77E53F56BC9178D51F2CEAC1740159430705.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4F94E3EE35E36870370AFFC4438FA3CCFEE7C4541740159431483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### john Stayed 4 nights in Feb 2025 ### 8/10 Good #### Michaela Dawn 13 May 2025 Liked: Staff & service Had a lovely stay! The staff were very helpful and kind. The food was mediocre but there are a few restaurants a few steps away to try as well. ##### Michaela Dawn Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Roxanne 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff was so attentive and kind! breakfast included was great - lots of food options and the restaurant/bar on site is convenient. ##### Roxanne Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Crispin 9 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was clean and staff very friendly and helpful ##### Crispin Stayed 8 nights in Dec 2024 ### 10/10 Excellent #### Jerome 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great stay. Staff were excellent. Isaac was especially helpful ##### Jerome Stayed 13 nights in Mar 2025 ### 8/10 Good #### Celia 29 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff, quiet and peaceful, clean. Restaurant's meals were always delicious. ##### Celia Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Sayani 25 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right beside the beach, rooms were good. ##### Sayani Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Fernando 26 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing views and quiet beaches ##### Fernando Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Abhijitsinh 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great lavish rooms with ocean front, private beach area for guest which gives utmost privacy. Beautifully maintained rooms and spectacular ambiance of hotel with ocea view ##### Abhijitsinh Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Brooke 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an amazing hotel! The location and staff were just perfect. If you have the opportunity, you must stay here and get the ocean view. We will absolutely be back! ##### Brooke Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Juan 14 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome getaway , awesome view , awesome experience. Oceanview suite was beautiful ##### Juan Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Therese 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage. ##### Therese Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Maisam 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top notch service Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond. ##### Maisam Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Carla 26 Sept 2024 Liked: Cleanliness, amenities Hotel is quiet and clean. Staff is great ##### Carla Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### James 26 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are awesome, and the place is so quiet at night… ##### James Stayed 1 night in May 2024 ### 10/10 Excellent #### Azadeh 1 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos. ![Junior suite with ocean view](https://a.travel-assets.com/ugc/hotel-reviews/1758f8a8-7b67-48ca-8afc-21859c648c34-1748810724713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Azadeh Stayed 3 nights in May 2025 ### 10/10 Excellent #### Maria 22 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean and very beautiful property ##### Maria Stayed 2 nights in Jul 2024 ### 8/10 Good #### Kareem 26 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Had a great time at the hotel. Staff was friendly service was good and the free breakfast was alot better than expected. ##### Kareem Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Jesus 29 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location right on the beach. Safe and clean. 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