Title: Phoenix by Kan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=76961996&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix by Kan Travelers find a peaceful retreat surrounded by natural beauty at Phoenix by Kan, where facials, massages and body wraps restore tired senses ## Photo gallery for Phoenix by Kan ![Design Double Room, 1 King Bed, Garden View | Terrace/patio - Phoenix by Kan (Tulum)](https://images.trvl-media.com/lodging/77000000/76970000/76962000/76961996/165c8270.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Body treatments, deep-tissue massages, body wraps, facials, massages - Phoenix by Kan (Tulum)](https://images.trvl-media.com/lodging/77000000/76970000/76962000/76961996/c8fa32f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Double Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, free minibar items - Phoenix by Kan (Tulum)](https://images.trvl-media.com/lodging/77000000/76970000/76962000/76961996/b85deff1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, deep-tissue massages, body wraps, facials, massages - Phoenix by Kan (Tulum)](https://images.trvl-media.com/lodging/77000000/76970000/76962000/76961996/38f90690.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, deep-tissue massages, body wraps, facials, massages - Phoenix by Kan (Tulum)](https://images.trvl-media.com/lodging/77000000/76970000/76962000/76961996/0dfdd6e3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This tranquil getaway near Tulum Beach serves continental breakfast and offers spa treatments to help visitors unwind. Guests relax in the garden or on the terrace with WiFi access. Bike and scooter rentals make it easy to explore the nearby Sian Ka'an Biosphere Reserve. ## Reviews 9.0 Wonderful ## Popular amenities - On private beach - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=76961996&PinnedHotelID=76961996&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=76961996&PinnedHotelID=76961996&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=76961996&PinnedHotelID=76961996&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=76961996&PinnedHotelID=76961996&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=76961996&PinnedHotelID=76961996&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=76961996&PinnedHotelID=76961996&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=76961996&PinnedHotelID=76961996&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=76961996&PinnedHotelID=76961996&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Design Double Room, 1 King Bed, Garden View ![Design Double Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, free minibar items](https://images.trvl-media.com/lodging/77000000/76970000/76962000/76961996/7eaaf7c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room, 1 King Bed, Garden View ### Highlights Garden Furnished balcony or patio Separate sitting area Air conditioning Minibar (some free items) Premium bedding Egyptian cotton bed sheets Blackout curtains - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Junior Double Room, 1 King Bed, Sea View ![Junior Double Room, 1 King Bed, Sea View | Egyptian cotton sheets, premium bedding, free minibar items](https://images.trvl-media.com/lodging/77000000/76970000/76962000/76961996/75ed763f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, 1 King Bed, Sea View ### Highlights Garden Furnished balcony or patio Separate sitting area Air conditioning Minibar (some free items) Premium bedding Egyptian cotton bed sheets Blackout curtains - Ocean view - 400 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Double Room, 1 King Bed, Garden View ![Junior Double Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, free minibar items](https://images.trvl-media.com/lodging/77000000/76970000/76962000/76961996/5077a2b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, 1 King Bed, Garden View ### Highlights Garden Furnished balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Minibar (some free items) Premium bedding - Garden view - 230 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 721 reviews £394 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b8a55a13-2c03-40ca-97c9-37d24af792f9&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/b211b0ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 12 reviews £110 includes taxes & fees 31 Mar - 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On private beach - Pool - Breakfast included - Spa 9.6 Exceptional 162 reviews £833 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information?chkin=2026-3-4&chkout=2026-3-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b8a55a13-2c03-40ca-97c9-37d24af792f9&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Casa-Huna-Tulum-Beach.h76961996.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Casa-Huna-Tulum-Beach.h76961996.Hotel-Information) ## About the area Located in Zona Hotelera, a neighbourhood in Tulum, Phoenix by Kan is near the airport and on the beach. SFER IK and Tulum Mayan Ruins are notable landmarks, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum Beach. Tulum National Park and Las Palmas Public Beach are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.12351%2C-87.46585&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UM2gIWdiFk6cHlNk4egQJ7rN64w=) Carr. Tulum - Boca Paila Km 11, Sian Kaan, Tulum, QROO, 77780 ### What's nearby - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 3 min walk \- 0.2 miles - ![Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032](https://images.trvl-media.com/place/553248621532630720/59b67a72-cd4d-48d1-bf48-46cf103b7c0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Paraiso 13 min drive \- 8.1 miles - ![Maya ruin on the beach](https://images.trvl-media.com/place/553248635939575953/bec723bd-4f18-4e2b-8d57-030a274c7540.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Ruinas 19 min drive \- 9.0 miles - ![Tulum Mayan Ruins showing a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 19 min drive \- 10.7 miles - Las Palmas Public Beach 12 min drive \- 7.7 miles ### Getting around - Tulum Intl. Airport (TQO) 71 min drive ### Restaurants - Ilios | Greek restaurant in Tulum 4 min drive - Rosa Negra Tulum 4 min drive - ARCA 3 min drive - La Popular 17 min walk - Casa Banana 3 min drive ## About this property ### Phoenix by Kan Hotel near Sian Ka'an Biosphere Reserve Located close to Tulum Beach, Phoenix by Kan provides free continental breakfast, a terrace and a garden. Treat yourself to spa services, such as a facial, a body treatment or a body wrap. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a bar and a restaurant. You'll also enjoy perks such as: - Free self-parking - Bike hire, scooter hire and smoke-free property - Concierge services, tour/ticket information and luggage storage Room features All guest rooms at Phoenix by Kan have comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and separate sitting areas. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Furnished balconies or patios, wardrobes/cupboards and separate sitting areas ## Similar properties ![Deluxe King Ocean View with Jacuzzi | View from room](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/5085c811.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 116 reviews £79 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/114000000/113620000/113620000/113619915/99c1cbf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Tulum Tulum - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 42 reviews £186 includes taxes & fees 4 Mar - 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Pool - Parking included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 131 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=31675822&PinnedHotelID=31675822&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/77000000/76370000/76366900/76366891/164b9954.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Siente Tulum Hotel & Cenote Club Tulum - Pool - All-inclusive - Free Wi-Fi - Restaurant 8.2 Very good 113 reviews £43 includes taxes & fees 17 Mar - 18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=76366891&PinnedHotelID=76366891&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36870000/36864000/36863994/20bbdc89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Colonial Vintage Hotel Tulum City Center - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 8.0 Very good 265 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=36863994&PinnedHotelID=36863994&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=76961996&PinnedHotelID=76961996&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=76961996,113245073,113619915,113711736,9075846) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 9:00 AM to noon - A bar/lounge - A restaurant - Coffee and tea in common areas - Couples/private dining ### Things to do - Bicycle rentals - Scooter/moped rentals ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - On a private beach - Terrace ### Spa - Body wraps - Deep-tissue massages - Facials ### Accessibility - Area rugs in room - Hardwood flooring in room - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Food and drink - Champagne service - Chef service - Free bottled water - Free minibar (limited items) - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Laptop-compatible safe - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Early check-in subject to availability ### Check-out Check-out before 11:30 AM Late check-out subject to availability ### Special check-in instructions The front desk is open daily from 9:00 AM - 5:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 21 April 2024 to 31 December 2024 (dates subject to change). ### Access methods Front desk (limited hours), key retrieval ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 75.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: USD 75.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Casa Phoenix Tulum Phoenix by Kan Hotel Phoenix by Kan Tulum Casa Huna Tulum Beach Phoenix by Kan Hotel Tulum ## Frequently asked questions ### Is Phoenix by Kan pet-friendly? ### How much is parking at Phoenix by Kan? ### What time is check-in at Phoenix by Kan? ### What time is check-out at Phoenix by Kan? ### Where is Phoenix by Kan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Phoenix by Kan Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 10 Amenities ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 8 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Lucia 30 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you Casa Phoenix for this amazing experience. This hotel is located on the best beach inside the natural reserve. The service and the food was amazing. Can’t wait to be back next summer! ##### Lucia ### 10/10 Excellent #### Gunnar L 2 Feb 2024 #### Easy going - happy vibes Great for easy going travellers. Many things to like and some not so much. Cozy atmosphere and friendly staff. Water cut-off a couple of times, ran out of food and wine in the restaurants. Easy to fix the issues. I like it. ##### Gunnar L Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Carl 29 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is magical. It is located in the raw un-touched part of Tulum. INSIDE the Sian Kaan natural reserve. Small restaurant with a bar and a beautiful beach with sun-beds. At night its just a bliss hearing the waves and watching the stars. I really recommend this property as to something different and special in Tulum. ##### Carl ### 10/10 Excellent #### Hanne 22 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vakkert rett på stranden i Tulum Nydelig lite hotell på stranden lengst sør på Tulum beach, i naturreservatet. Trenger ikke sko, går i sanden. 7 små hytter, 14 sengeplasser. Veldig koselig. Stille og rolig. ![](https://a.travel-assets.com/ugc/hotel-reviews/AFB6EF6CCA64736F622335AE7FB37EA2B22354BC1713809154034.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4805A158741BBF7AF4C001E97E0EF3A3F63D1F721713809151080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/43058EADDEF45B3084FC257963D2EE65E455BCF11713809156021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0F99E60226F847C4BC07E7E8D1EA91658D04A1F81713809155933.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hanne Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### HARUBI A 7 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena ubicación Muy bonito ![](https://a.travel-assets.com/ugc/hotel-reviews/7355E7E2488902276CB57423B0C5AA8361D450B21704666700825.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HARUBI A Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### DAMIEN 20 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon séjour L’Hôtel est idéalement situé dans la réserve de Sian Kaan, avec son accès privé à la plage paradisiaque, les réveils sont magiques. Les chambres sont bien aménagées tout en respectant l’écosystème. Enfin, on a adoré la disponibilité et la sympathie de Lucas toujours présent à la moindre demande / question ![](https://a.travel-assets.com/ugc/hotel-reviews/015B6F83897C6255EBF2698E6A61AC61CDBD86CA1679315405674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9933344D5F1E9429EDC38DBEABAACBDE5E3543311679315409526.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E7E2EB406F9628C85782B5C34C6C485AE27689A41679315422715.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DAMIEN Stayed 2 nights in Mar 2023 ### 8/10 Good #### Gabriel 7 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Gabriel Stayed 1 night in Feb 2024 ### 10/10 Excellent #### David 1 Feb 2024 ##### David Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Brice 11 Jan 2024 ##### Brice Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Julian 6 Jan 2024 ##### Julian Stayed 4 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Secrets The Vine Cancun - 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