Title: Casa Altamar Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=38905901&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Altamar On beach with outdoor pool for sandy fun near Soliman Bay ## Photo gallery for Casa Altamar ![Outdoor pool - Casa Altamar (Tulum)](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/b10d7fef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/40d2c64f-fecc-4b56-848c-30c0ef901ad8-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![1 bedroom, in-room safe, individually decorated, individually furnished - Casa Altamar (Tulum)](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/61b9ac28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Casa Altamar (Tulum)](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/e21a11d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Casa Altamar (Tulum)](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/59d08ceb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Altamar offers a genuinely tranquil atmosphere where natural gardens complement the inviting outdoor pool. Guests appreciate the consistently helpful staff while unwinding on the terrace. The property provides restorative spa options including deep-tissue massage treatments. ## Reviews 9.8 Exceptional ## Popular amenities - Spa - Bar - Pool - Breakfast available - Housekeeping - Laundry £165 includes taxes & fees 26 Dec - 27 Dec ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=38905901&PinnedHotelID=38905901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=38905901&PinnedHotelID=38905901&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=38905901&PinnedHotelID=38905901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=38905901&PinnedHotelID=38905901&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=38905901&PinnedHotelID=38905901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=38905901&PinnedHotelID=38905901&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=38905901&PinnedHotelID=38905901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=38905901&PinnedHotelID=38905901&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ### View all photos for Room, 1 King Bed, Non Smoking, Ocean View ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/450ff737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Ocean View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Non Smoking, Ocean View ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/450ff737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Ocean View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom Hairdryer - 323 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Non Smoking, Ocean View ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/450ff737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Ocean View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom Hairdryer - 323 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Balcony, Ocean View ![Room, 1 King Bed, Balcony, Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/0f9692f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Ocean View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom Hairdryer - 323 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Non Smoking, Ocean View ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/450ff737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Ocean View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom Hairdryer - 323 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Non Smoking, Ocean View ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/450ff737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Ocean View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom Hairdryer - 323 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Garden View, Ground Floor ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/2dfc4b28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Garden View, Ground Floor ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Double Room, 2 Queen Beds, Balcony, Garden View ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/5274fac8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Queen Beds, Balcony, Garden View 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom Hairdryer - 323 sq ft - Sleeps 3 - 2 Queen Beds ### View all photos for Double Room, 2 Queen Beds, Balcony, Ocean View ![Double Room, 2 Queen Beds, Balcony, Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/3164e7a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Queen Beds, Balcony, Ocean View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom Hairdryer - 323 sq ft - Ocean view - Sleeps 3 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Balcony, Oceanfront ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/d68611fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Oceanfront 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom - 323 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Ocean View, Ground Floor ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/2dfc4b28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View, Ground Floor ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom - 323 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Balcony, Ocean View ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/2dfc4b28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Ocean View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom - 323 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Non Smoking, Ocean View ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/450ff737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Ocean View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom Hairdryer - 323 sq ft - Beach view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Balcony, Oceanfront ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/d68611fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Oceanfront ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom - 323 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Balcony, Ocean View ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/2dfc4b28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Ocean View ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom - 323 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Double Room, 2 Queen Beds, Balcony, Garden View ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/5274fac8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Queen Beds, Balcony, Garden View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom Hairdryer - 323 sq ft - Sleeps 3 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Balcony, Ocean View ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/2dfc4b28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Ocean View 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Renovated in 2020 Blackout curtains Separate bedroom - 323 sq ft - Ocean view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Luxury Villa, All Inclusive | 3 bedrooms, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/105000000/104590000/104584600/104584556/d41a2534.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trobbu Boutique Collection Tulum - All Inclusive Tulum City Center - Pool - All-inclusive - Pet-friendly - Free WiFi 10.0 Exceptional 4 reviews £692 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Tulum-Hotels-TROBBU-TULUM.h104584556.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cfb2df28-cb1d-4cce-a3c2-e42fecf13298&top_cur=GBP) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - 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Cenote & Boutique Hotel - Small Luxury Hotels of the World Tulum - Pool - Spa - Parking included - Restaurant 9.6 Exceptional 37 reviews £371 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cfb2df28-cb1d-4cce-a3c2-e42fecf13298&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Casa-Altamar.h38905901.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Casa-Altamar.h38905901.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.26345%2C-87.39358&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-6NS1P77A2VzYfJO7wHWduclolg=) Bahia Tankah Tres, Lote # 16, Tulum, QROO, 77781 #### What's nearby - Cenote Manatí \- 5 min walk \- 0.3 miles - Tulum National Park \- 8 min walk \- 0.5 miles - Jaguar Park \- 8 min walk \- 0.5 miles - Tulum Mayan Ruins \- 16 min drive \- 5.9 miles - Xel-Há Park \- 18 min drive \- 6.9 miles #### Getting around - Tulum Intl. Airport (TQO) - 60 min drive #### Restaurants - ‪Chula Vista - ‬9 min drive - ‪Xula Vista Restaurant - ‬9 min drive - ‪World Cafe - ‬6 min drive - ‪La Cocina Del Pueblo - ‬9 min drive - ‪Coco Cafe - ‬6 min drive ## About this property ### Casa Altamar Hotel remodelled in 2020 and located near Tulum National Park Consider a stay at Casa Altamar and take advantage of a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Continental breakfast (surcharge), concierge services and a front desk safe - Tour/ticket information, smoke-free property and luggage storage - Guest reviews speak highly of the helpful staff Room features All rooms are individually furnished, and include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers ## Similar properties ![Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70840000/70832600/70832567/w4638h3710x2y0-0e5ba94e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nerea Tulum Tulum - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 125 reviews £274 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=70832567&PinnedHotelID=70832567&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/32000000/31850000/31843200/31843159/8904efe6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alea Tulum Tulum - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 440 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=31843159&PinnedHotelID=31843159&HadPinnedHotel=true®ionId=-1&adults=2) ![Cabin, 1 King Bed, Balcony, Sea Facing | Bathroom](https://images.trvl-media.com/lodging/49000000/48900000/48890700/48890661/2c2cd4bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Esperanza Hotel Tulum Zona Hotelera - 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14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=94773868&PinnedHotelID=94773868&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Onsite parking includes off-street options ### Food and drink - Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: USD 30 to 35 per person - A bar/lounge - A restaurant ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - On the beach - Terrace ### Spa - Couples treatment rooms - Deep-tissue massages - In-room massages - Sports massages - Swedish massages ### Accessibility - No lift ### More - 1 building - 3 floors - Built in 2009 - Mosquito nets - Renovated entire property - October 2020 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Food and drink - Free bottled water ### More - Access via exterior corridors - Air conditioning - Electrical adapters - Individual decor - Individual furnishings - Iron/ironing board - Laptop-compatible safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your passport after booking If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: approximately USD 30 to 35 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Casa Altamar Hotel Casa Altamar Tulum Casa Altamar Hotel Tulum ## Frequently asked questions ### Does Casa Altamar have a pool? ### How much does it cost to stay at Casa Altamar? ### Is Casa Altamar pet-friendly? ### How much is parking at Casa Altamar? ### What time is check-in at Casa Altamar? ### What time is check-out at Casa Altamar? ### Where is Casa Altamar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Altamar Reviews ## Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 78 8 - Good 9 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ### 10/10 Cleanliness ### 10/10 Staff & service ### 9.6/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Andrew 7 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel in a great location. Good food and drink at fair prices on offer. ##### Andrew Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Andrea 2 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect and very good service! Wonderful view of the Ocean ! Delicious Food👍 ##### Andrea Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Kimberley 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Casa Altamar exceeded our expectations. Everyone made us feel welcome and like family. Arturo and literally everyone feels like friends. Our room was beautiful, the food was to die for, and the uncrowded beach was exactly what we were looking for. So thank you to everyone at Casa Altamar for being just the best. ##### Kimberley Stayed 4 nights in Jan 2025 ### 8/10 Good #### Verified traveller 16 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days. ##### Verified traveller Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Aaron 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great accommodations, well run, delicious restaurant Stayed here 6 nights, absolutely loved it! Beach - 30 feet water to door - kayaks, paddleboards, water shoes, etc. kayaked each day, and always got equipment - BEST place overall was 2 hammocks at end of the pier! Maintenance - many other properties have 'sargasso' problems - thick, smelly, decaying seaweed - Casa Altamar shovels and removes sargasso daily to keep beach clean - similar diligence cleaning bird poop off pier, vs other nearby hotels Staff - Arturo, Javier, Armin, and others all excellent! - learned our names, food preferences, assisted concerning sites, or refilling bottles - spoke English at least as well as my Spanish :) Restaurant - AMAZING! small menu, but everything \*fresh\*, well-prepared and presented - favs are tacos arracheras, skirt steak, and everything shrimp - directly above our room - but closes at 9:30PM. happy whole area quiet by 10PM Couple negatives - room advertised as having kitchenette, balcony, and 'laptop compatible safe' - no kitchen, or even mini-fridge in room - tiny (3 sq ft) area outside a sliding door just to hang clothes to dry - safe fits passports or smartphones max. not anchored, and weighs 5 pounds That I'm giving a 5-star review despite the issues says a lot about how great Casa Altamar is. These issues need fixed - with the room, or the listing. However, the property is just so stellar in general. Would definitely want to stay here again next time in Tulum! ##### Aaron Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Rebekah 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Our room was beautiful, comfortable and spacious. We loved the pool and ocean access, and lounging on the beach. The staff at Casa Altamar were the best we met on our 2 week trip to Mexico. They were so kind, accommodating and thoughtful. Tulum is a unique destination, with different "zones," each with their own vibe. Casa Altamar is north of the town center and "party" beach area. That means you get a quiet and secluded beach (huge plus!) It is a 15min drive to town if you want to explore other parts of Tulum and there are only a few restaurant options nearby, though the hotel's own restaurant is tasty and reasonably priced for the area. It isn't a sandy entry-point beach but the water is beautiful to swim in, they provide snorkels, paddleboards and kayaks. ##### Rebekah Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Janet 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful space. ##### Janet Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 28 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the relaxing atmosphere and hospitable staff. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Margaret 27 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beachside stay Amazing, staff always friendly, felt like home! ![](https://a.travel-assets.com/ugc/hotel-reviews/5E1BE4E368B5024849DFF0299DEA14A049958D0B1695829500794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Margaret Stayed 5 nights in Sep 2023 ### 10/10 Excellent #### Ania 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We felt so lucky to have our time at Casa Altimar! It's a sweet little boutique (gem) of a place that we'd certainly hope to travel back to. The friendly atmosphere, delicious food and gorgeous views for days along with the hammocks, sporting gear and loungers was just perfect! Thank you so much for a relaxing time. ##### Ania Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Adelaide 21 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to make our stay enjoyable. I highly recommend this hotel to anyone looking to relax. The beach is just a minute away, and the property features a pier with hammocks, a swimming pool, and boards for exploring the water. ##### Adelaide Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Christina Dahl 18 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel and staff What an amazing hotel with private beach and pool and bit outside of Tulum city. The staff was wonderful and they went above and beyond. The food on the hotel was also very good and the chef was up for making us food outside of the menu. I would for sure recommend this place for people who wants to visit to Tulum but don’t want to live in the busy, party area. ##### Christina Dahl Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Christie 23 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities I loved everything about this hotel. The location, the staff, the food, the vibe, and the views were unreal. I can’t wait to go back! ##### Christie Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Jeroen 1 Feb 2024 Liked: Cleanliness, staff & service, amenities This very sympathetic small scaled hotel offers you a high quality time of staying at a clean beach, clean room, great friendly staff and fantastic food from breakfast till diner. The aqurate and excellent housekeeping service makes it complete. ##### Jeroen Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Wesley 16 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend. ##### Wesley Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Anja 2 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful small and quite hotel off Tulum‘s main spots. Amazing views. Good food. And most important really great staff! Would recommend to family and frieds to stay there when in Mexico/Yucatan/Tulum area. ##### Anja ### 10/10 Excellent #### Chandi 18 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful, secluded hotel We had a great time relaxing on the beach; the service and food were impeccable! It is pretty secluded from other places, so if you want to travel around, I'd recommend having a car (though the road to the hotel is rough). We just hung out for 3 days, with walks along the beach. ##### Chandi Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Anne-Sophie 22 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful and relaxing As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone. ##### Anne-Sophie Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Denleen 25 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities I really enjoyed staying a week.The hotel is very clean and beautiful. The food was very good.I ate at the hotel almost everyday. Delicious! Arturo was super nice. He greeted me and my son upon arrival. Very welcoming! Arturo and his staff was excellent. Great hotel, food and staff. ##### Denleen ### 10/10 Excellent #### Travis 28 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We won’t stay anywhere else. This place is amazing, it’s a stunning location with world class service and food. Snorkeling in the protected bay was the highlight for us. Crystal clear water, no seaweed and tons of marine life. I can’t believe the deal we got on the place. I would have paid more and been completely happy. Excellent value away from the crowds in Tulum proper. ![](https://a.travel-assets.com/ugc/hotel-reviews/D721BF1277E6879DDFF0398DFFF88D16F6A559B41693249147301.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Travis Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### biju 31 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet. Reclusive. Need a car to get to dining options. Breakfast in the hotel is reasonable ( continental) and no warm items. ##### biju Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Tera 30 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I cannot say enough about what a great experience this was. If you are looking for somewhere to stay that is beautiful, quiet, not touristy, with great food, this is the place for you. The beach was amazing with glorious sunrises. My room was beautifully decorated and comfortable. The staff were the absolute best! I was a solo traveler and felt safe, comfortable, and welcomed. I will definitely be back. The only thing I would change is I would stay longer! ##### Tera Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Ruthie 10 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat! ##### Ruthie Stayed 7 nights in Feb 2024 ### 8/10 Good #### Leslie 10 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely location. Quiet. Wonderful staff. There’s a center right down the road, within walking distance. Found this out when we were in town doing a biking tour. Not sure why they didn’t tell us about the obvious one practically on their property. We paid for 3rd floor ocean-view room but got a first floor side room with a barely view. :( It was nice, but we felt like the couple in White Lotus who got the wrong room. Power was out frequently but not their fault. Otherwise wonderful stay. ##### Leslie Stayed 4 nights in Mar 2023 ### 8/10 Good #### George 9 Dec 2023 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Intermittent power cuts which lasted for 30 seconds or so at a time throughout the stay and no hot running water for the first two nights are the only thing that prevent this from being a five star review. Given the power cuts did not last long and the weather was so good that it was okay not to have hot water, we were willing to accept it at the time. The staff were excellent, the food delicious, the views were stunning and the facilities in general were beautiful. The road has guards posted on it for additional security for anyone who may be concerned about safety. I would advise anyone staying here to bring water shoes for piece of mind, as the seabed here is stony. Also, the road down to the hotel is potholed - I don't believe this is any fault of the hotel, just wanting to give a heads up. Thanks again to Arturo, Armin, Javier, and Gloria for a wonderful stay. ##### George Stayed 4 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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