Title: Andreas Tulum Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8841149&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Andreas Tulum Hotel Travelers enjoy the perfect blend of adventure and relaxation at Andrea's restaurant before pedaling off to explore Tulum's stunning scenery ## Photo gallery for Andreas Tulum Hotel ![Front of property - Andreas Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/0c0bf6c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, free WiFi - Andreas Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/16fc257c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Andreas Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/982afb95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - Andreas Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/92fe113e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, Balcony | In-room safe, desk, free WiFi - Andreas Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/953c2d62.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Andreas Tulum Hotel blends tranquility with modern comfort. Enjoy meals at Andrea's restaurant all day and evening manager's receptions. Free WiFi and bike rentals available for exploring Tulum National Park and Mayan Ruins. ## Reviews 6.0 ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Bar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Standard Room, 2 Double Beds, Ground Floor ![Standard Room, 2 Double Beds, Ground Floor | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/e1a0462c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Ground Floor ### Highlights Patio Air conditioning LED TV Ceiling fan Private bathroom Cable channels Located on the ground floor In-room safe - 172 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, Balcony ![Superior Room, Balcony | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/953c2d62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony ### Highlights Balcony Air conditioning LED TV Ceiling fan Private bathroom Cable channels Desk In-room safe - Garden view - 172 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 309 reviews £71 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-28&chkout=2026-3-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=1743deeb-bf3e-4ab5-b35d-0f8ea1442b90&top_cur=GBP) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Andreas-Tulum-Hotel.h8841149.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Andreas-Tulum-Hotel.h8841149.Hotel-Information) ## About the area Located in Tulum, Andreas Tulum Hotel is in a national park and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21880%2C-87.43552&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IeOLq1WamxG7D5EOiaL6IE0P31s=) Av. Ruinas de Tulum, #24, Tulum, QROO, 77780 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 1 min walk \- 0.1 miles - ![Tulum Mayan Ruins showing rugged coastline and tropical scenes](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 5 min walk \- 0.3 miles - ![Tulum Mayan Ruins showing a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 9 min walk \- 0.5 miles - ![Maya ruin on the beach](https://images.trvl-media.com/place/553248635939575953/bec723bd-4f18-4e2b-8d57-030a274c7540.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Ruinas 14 min walk \- 0.8 miles - Tulum Tower 3 min walk \- 0.2 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 86 min drive ### Restaurants - Starbucks 2 min drive - Playa Pescadores 11 min drive - Restaurante El Crucero 1 min walk - Häagen-Dazs 3 min walk - Frosty's 5 min walk ## About this property ### Andreas Tulum Hotel Hotel near Tulum Mayan Ruins Near Tulum National Park, Andreas Tulum Hotel provides a free daily manager's reception, a terrace and a coffee shop/cafe. The on-site international cuisine restaurant, Andrea´s, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a bar. Additional perks include: - Free self-parking - Cooked-to-order breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge) - Express check-out, express check-in and smoke-free property Room features All guest rooms at Andreas Tulum Hotel offer comforts, such as air conditioning, as well as amenities, such as late-night room service and free WiFi. Other amenities include: - Bathrooms with showers and free toiletries - LED TVs with cable channels - Ceiling fans, daily housekeeping and desks ## Similar properties ![Massage](https://images.trvl-media.com/lodging/34000000/33810000/33808900/33808877/907bb237.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cormoran Boutique Hotel & Cenote Tulum Zona Hotelera - Parking included - Free Wi-Fi - Housekeeping 8.0 Very good 58 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=33808877&PinnedHotelID=33808877&HadPinnedHotel=true®ionId=-1&adults=2) ![Oceanfront Two Double Beds Minipool | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/7964f296.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maya Tulum by G Hotels Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 7.8 Good 417 reviews £218 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8841149,33808877,16476867) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - RV/bus/lorry parking (surcharge) on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: MXN 120 to 180 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Andrea´s ### Things to do - Free bicycle rentals ### Family friendly - Snack bar/deli ### Conveniences - Limited-hour front desk - Luggage storage - Newspapers in lobby ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - In a national park - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair-accessible parking ### More - 1 building - 2 floors - Built in 1999 - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Late-night room service ### More - Air conditioning - Ceiling fan - Desk - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 9 PM Early check-in subject to availability Early check-in fee: MXN 300 Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 300 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 6 per cent for credit card payments The front desk is open daily from 7 AM - 9 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 800.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 120 to 180 per person - Airport shuttle fee: MXN 2500 per vehicle (one-way) - Early check-in fee: MXN 300 (subject to availability) - Late check-out fee: MXN 300 (subject to availability) - Credit card charges are subject to a surcharge of 6 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Long-term renters welcome This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms Alcohol is not permitted at this property Parking height restrictions apply ### Property is also known as Andreas Tulum Hotel Andreas Tulum Andreas Tulum Hotel Hotel Andreas Tulum Hotel Tulum Andreas Tulum Hotel Hotel Tulum ## Frequently asked questions ### Is Andreas Tulum Hotel pet-friendly? ### How much is parking at Andreas Tulum Hotel? ### What time is check-in at Andreas Tulum Hotel? ### What time is check-out at Andreas Tulum Hotel? ### Does Andreas Tulum Hotel provide a shuttle to the airport? ### Where is Andreas Tulum Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Andreas Tulum Hotel Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.0 Location ### 6.2 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 13 8 - Good 27 6 - Okay 34 4 - Poor 15 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### Marysol 28 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is old but very clean and next to the Tulum Ruins, They have a restaurant/ bar and mini store.They also have bikes that you can use during your stay ##### Marysol Stayed 2 nights in Feb 2022 ### 10/10 Excellent #### john 9 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities all good. no issues. checked in after 10pm. staff was accommodating… ##### john Stayed 2 nights in Feb 2022 ### 2/10 Terrible #### Verified traveller 12 Sept 2019 Disliked: Staff & service, amenities Pésima atención de la Gerente del hotel. De servicio NO TIENEN NADA ##### Verified traveller Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 22 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena ubicacion y el diseño del lugar. Llegas facil a cualquier lado ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller 10 Jun 2019 Liked: Cleanliness, staff & service Cuando vine la primera ves la recepcionista me dio un precio mayor al que ofrecían en innternet, pero una perdona ajena al hotel me indicó que si hago la reservación en línea era más económico. ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### Ruben 31 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo bien. Bien, realmente estuve de paso, llegue, dormí y al otro día seguí viaje. ##### Ruben Stayed 1 night in Mar 2019 ### 2/10 Terrible #### Stefy, Québec, ca 16 Mar 2019 Liked: Staff & service Disliked: Cleanliness Positif: très près des ruines de Tulum. Négatif: travaux de construction et cafard dans la chambre. ##### Stefy Stayed 1 night in Mar 2019 ### 8/10 Good #### Anna 14 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfekt läge Bra läge. Några minuters promenad till Mayatempel och strand. Trevlig och hjälpsam personal. Spanska att föredra, knagglig engelska men det funkar. Nära busshållplats. Kaffe ingår. Frukost finns att köpa, snacks, dricka också. Bättre att bo här än i Tulum stad. Att åka dit för att äta på kvällen kostar ca 20-25 pesos. ##### Anna Stayed 1 night in Mar 2019 ### 8/10 Good #### Anna 13 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra läge Bra hotellrum till bra pris. Nära busstationen. Vi ankom med buss från Playa del Carmen och hade 2 min promenad till hotellet. Gott kaffe ingick. Sitt i skugga under tak eller inte. Lite liv och trafik på gatan utanför men inget som störde oss. Möjlighet att köpa smg, snacks, dryck och annat. Daglig städning. Nya handdukar varje dag. Trevlig promenad till stranden, på vägen dit möte med leguan och andra ödlor, fåglar. Långsam promenad tar en kvart. Mayatempel 10 min bort. Trevlig personal. ##### Anna Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Tyan 18 Feb 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really poor hotel that does not honour booking Worst experience. Booked two nights at a discount given online by hotels.com and after arriving at the hotel. They did not want to honour the deal and cancelled my booking. However, it was not reflected on my booking that it was cancelled. Called booking.com and they did not offer help. Sent me back to the same hotel expecting me to pay the original high price. Lady at the counter was super unhelpful and gave no assistance. Very very poor ##### Tyan Stayed 2 nights in Feb 2019 ### 4/10 Poor #### Rolex 29 Jan 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Es verdad que está justo en la entrada de las ruinas, llegamos 1:30pm y no nos aceptaron hasta las 3pm que es el check in, así lo dice en la reservación, pero generalmente en otros lugares hasta te guardan las maletas y ahí ni el intento hicieron, cuando hice el registro, me dieron habitación de PB cuando yo había reservado y pagado en piso superior y con balcón, pudimos prescindir de eso, me quisieron volver a cobrar lo que ya había pagado vía web, no había agua caliente y el clima estaba muy frío para soportar el agua helada, la caja del wc no se llenaba pues la llave de paso estaba cerrada y rota, con la mano no se podía abrir, mucho ruido por la noche para poder descansar a gusto. Que bueno que solo reservé por una noche. ##### Rolex Stayed 1 night in Jan 2019 ### 8/10 Good #### Hyung Su 12 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 유적지 바로 앞에 위치해 좋습니다. ##### Hyung Su Stayed 1 night in Jan 2019 ### 2/10 Terrible #### Verified traveller 2 Jan 2019 Disliked: Property conditions & facilities Probably the worst hotel I have ever stayed at. Beds uncomfortable. No holder for toilet paper. Large step up and down to get into bathroom. Unattractive room. Expedia rated it as a 3\. I would rate it a .3\. The toilet wouldn’t flush. It is across the street from ruins and the staff was fine. But would definitely not recommend it. ##### Verified traveller Stayed 1 night in Dec 2018 ### 6/10 Okay #### Salvador, Morelia 26 Nov 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Muy practico para estar en las ruinas de la Riviera ##### Salvador Stayed 1 night in Nov 2018 ### 10/10 Excellent #### laura 9 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estadia El Hotel en general es bonito, pero la habitación esta lindisima, la cama super comoda, las almohadas de lujo, solo el detalle de la regadera que no salia bien el agua, ya que era un pequeño chorrito pero todo lo demas excelente, el personal amable y atento. lo recomiendo ampliamente, mas porque esta en la entrada a la Z.A. de Tulum ##### laura Stayed 1 night in Nov 2018 ### 4/10 Poor #### Elvira 4 Nov 2018 Tenia entendido que ya estaba pagado me aparecio un descuento de esa cantidad en mi tarjeta y en el hotel me dijeron que tenia qur volver a pagar. Yo maque antes preguntando ##### Elvira Stayed 1 night in Nov 2018 ### 6/10 Okay #### Lorena 2 Oct 2018 Disliked: Property conditions & facilities, room comfort El hotel deja mucho que desear, aun que ofrecen el servicio de agua caliente y fría, no es verdad, el servicio de regaderas pésimo, el servicio de restaurante muy caro, es increíble los precios, pague $180.00 por tres refrescos y unas papas grandes, la comida muy cara y termine mejor esperar a comer mas tarde, si así se tiene en mente promover el turismo local, mejor que ni lo hagan. ##### Lorena Stayed 3 nights in Sep 2018 ### 2/10 Terrible #### Rafa 5 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel sucio Hotel sucio y con mal servicio, ##### Rafa Stayed 1 night in Jul 2018 ### 6/10 Okay #### Verified traveller 27 Jun 2018 Liked: Cleanliness, property conditions & facilities #### Andreas Tulum June 2018 We have stayed at Andrea's three times before this trip, so you know we have had good experiences in the past. This trip was a little worse than normal. We had no hot water, and almost no water pressure, for the four days we were there. We like to ride our bikes to the beach early in the morning (around 8 a.m.) but on this trip we had to turn our keys in to the desk every night between 7 and 9 p.m. so employees could ride them home from work. They often did not return to work the next morning until after 9 a.m. so no early rides to the beach. There were approximately 15 bicycles parked at the bike racks but there we no keys for most of them, or they were broke down with flat tires or something else. For the time we were there only two bikes were operating and available to use. Wi-Fi was a bit weak in the room but we have Mexico coverage on our own plan so just used our phone as a Personal Hotspot. But as always, the coffee was great, food was OK, and the location is about as good as it gets for us. ##### Verified traveller Stayed 4 nights in Jun 2018 ### 6/10 Okay #### RODOLFO 18 Jun 2018 #### bien ubicado La ubicación buena para una noche nadamas porque hay muchos moscos y la habitación es muy pequeña, buen precio. ##### RODOLFO Stayed 1 night in Jun 2018 ### 8/10 Good #### rony de jesus 2 Apr 2018 Liked: Cleanliness, staff & service, room comfort Para pasar la noche esta muy bien ##### rony de jesus ### 6/10 Okay #### Ana Galaxia, Ciudad de México 26 Mar 2018 Disliked: Staff & service Las habitaciones no tienen botella de agua y aunque en el restaurante del hotel tienen refrigeradores, los dejan cerrados con candado y el que atiende no tiene la llave! No hay cerca ninguna tienda. ##### Ana Galaxia Stayed 1 night in Mar 2018 ### 8/10 Good #### Verified traveller 16 Mar 2018 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Hotel agradable Buena ubicación, perfecto para descansar una o dos noches, malísimo el servicio de restaurante. ##### Verified traveller Stayed 1 night in Mar 2018 ### 2/10 Terrible #### Eduardo, Ciudad de México 11 Mar 2018 Disliked: Cleanliness, staff & service, property conditions & facilities #### Malísimo Personal muy grosero y prepotente. Pésimo servicio ##### Eduardo Stayed 1 night in Mar 2018 ### 6/10 Okay #### Verified traveller 25 Feb 2018 Liked: Cleanliness The location is excellent, however the rooms are basic and we didn't have hot water in room 1\. It's an easy walk from the hotel to the ruins of Tulum. At night all the shops close, so to get anything you have to buy from Andrés or go into central Tulum. The hotel is close to a few cenotes which is good. Expect to be woken up around 7am as the area prepares for tours by playing music and loud noises. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Margaritaville-Island-Reserve-Riviera-Maya.h78784531.Hotel-Information) > > [Family Selection at Grand Palladium Select Costa Mujeres - 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