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"We were not informed of the internet password. We did not have any hotel information available as it transpires the info booklets were behind ghe reception desk. We also tried to walk into the town but could not because the gate is coded. We did not know this prior to walking as we had no info. The radiator in the bathroom was scolding hot. We did advise reception and supposedly it was repaired. Sadly it was not .. we slept with three windows open and two fans running all night! Interestingly there was no bedside light these are being “phased out”. Also our room was not serviced because we had not hung the service room sign on the outside handle. What sign ? The individual staff were very pleasant but somehow the hotel assume the guests are mind readers. I’ve never stayed anywhere quite like it. "

"Perfect in every way. Beautiful location. Excellent rooms. Easy/plentiful parking. Attentive staff/service. Used the free shuttle bus into Salcombe which was an excellent addition. The food was delicious."

"The hotel is exceptionally clean and the staff were very helpful. I was concerned about noise due to the proximity to a major road and the layout of the rooms (motel-style), but the room was silent. Very comfortable, friendly staff and a great location if you are working in the area. "

"Didn't drink in it"

"Love coming to the Grand hotel it’s so welcoming & love the cosy atmosphere at reception & the bar area "

"Yes"

"Receptionist on arrival was amazing. Super friendly and helpful. "

"Fantastic stay. Lodges are very well equipped. Staff were excellent. "

"Nice room with sea view and somewhere to sit! Always a bonus. Bathroom clean and fresh. Good location."