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"Excellent hôtel, warm Welsh attention, comfortable and élégant. Very nice and complete breakfast!"

"The customer service is extraordinary. We also got lucky and managed to play a twilight round of golf on our arrival evening. I lost my Apple Watch on the course but thanks to the extraordinary assistance from the reprint at the Manor House, the shuttle bus driver and George from the golf shop we managed to get it back before it was dark. The restaurant staff was also exceptional.What a lovely place and lovely people."

"Amazing hotel, friendly staff and great location "

"The whole experience was ideal close to every thing and the station "

"Our room was really spacious and clean. The bed and pillows were very comfortable and the bed itself was huge. There is a restaurant/ bar attached which served nice drinks and had a nice seating area outdoors. The staff were very welcoming and checking in and out was easy. We stayed in this hotel as we were attending a concert in the Principality Stadium. It was the perfect location for this as it was only a 15 minute walk from the hotel."

"Very good hotel "

"Perfect venue for Castle events. Clean and wonderful staff. Good value. Outside doesn’t look that inviting but once inside a lovely entrance hall. Rooms had good amenities and a good view of the castle."

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "

"This is my go to hotel when i visit newport the staff are really friendly and helpful "