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"The food was really good. Specially at the Asian restaurant. All the amenities were great, spacious room, staff was amazing as well."

"Staff was amazing the only issue we had was how loud the Ac was every time it turned on and we heard a lot of noise during our stay"

"Excellent stay and amazing resort for the money! Clean, fun, beautiful and lot's to do!"

"The pool area was really nice with plenty of seating. However, the music was a little annoying at times."

"The hotel and the beach were nice. It was disappointing to learn that even though we are Diamond members with Hilton that none of our benefits were honored because we booked the trip with Expedia. I understand that they wouldn't give us points, but usually we feel a little special when staying at a Hilton and that was not the case here. We had paid for an oceanfront room and they gave us the room that overlooked the ocean as well as building material, trucks and equipment used around the hotel. Plus a bonus view of the neighboring hotel with a very active party scene and loud music. We requested a different room and they refused and later we found out that they were operating at 60% capacity when we arrived. The beach was nice and some of the staff members were very attentive, but whenever it came to set up beach chairs and umbrellas I couldn't find anyone to help. Maybe just bad luck. If you find a staff member named Javier, stick with him. He was super nice and very attentive. Overall not a bad experience, just some details. If they don't like to get bookings through Expedia, maybe they shouldn't list their hotel there or at least match the deals you can get. One last thing: The food at the hotel was almost as much as the stay and we didn't even have breakfast/lunch/dinner at the hotel every day. The restaurant Vela was very nice, but the food in the lounge was disappointing."

"Great staff but unfortunately not enough of them. The resort was overcrowded and understaffed. "

"All the little touches make the One and Only a perfect 5 star, and provide value to a resort squarely in the luxury category in San Jose."

"Everything was great! Only stayed one night but would definitely stay longer next time. Staff were all very great!"

"The restaurants were all excellent and easy to reserve. You were able to reserve the entire week when you first arrived. We would have enjoyed more entertainment in the evening. Other than karaoke one evening, there wasn’t much to do after dinner."