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"Great staff but painfully slow bar staff!!"

"Hotel is a bit tired. One lift out of order made the other two very busy at times. In our room, the light when you entered the room wasn't working and no matter what we did with the heating controls the room never seemed to warm up. The shower control was very stiff to turn off. Lots of mould around the window reveals. In the glazed area where the bar was, you can see where some panes have leaked and there is corrosion and paint peeling. Staff were friendly."

"Didn’t use the facilities "

"Room OK what you expect for price. Dinning room closed "

"This was a great hotel for our family weekend away to Paultons Park. The Reception staff were 5 star ... others we encountered around the hotel were fine but not to the same standard as the front of house Gentleman who checked us in. The hotel is clean and the breakfast standard was good but they seemed to run out of food very quickly and it took quite a while to replenish. The bar is a bit lacking in variety but it was fine for a quick drink. We had dinner at a pub called The Farmers House (outstanding food and service) so cannot comment on dinner but the menu looked fine and not overly priced. We went to the pool between 5pm and 6.30pm. It was very busy but the kids loved it. Overall an enjoyable stay and we would book again. "

"WiFi and air conditioning good "

"Cleaner room, breakfast was terrible Food last night was awful and me and hubby have been sick all day Tea coffee in room but 1 club biscuit 2 of us stayed in the room how does that work "

"Stains over carpet and sofa in room. Damaged furniture, over all not very appealing. Bathroom was clean at least "

"Clean room,very helpful staff. Pool is very small and the steam room was broken which was disappointing. The parking charge is expensive at £15 per day, "