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"Warm comfortable room in lovely hotel that is walking distance from lake. House was where Beatrix Potter took holidays & she eventually bought it for her mother. Love the whimsical touches such as carpets & wallpaper. Easy private parking included. Stairs to rooms on first & second floors but staff help with luggage if needed. Dinner & breakfast at the hotel restaurant were good."

"Only problem was photo id never asked last time we stayed there for it just by luck we had it with us other couple didn't everything else was good"

"The breakfast menu was really good , The staff were all amazing apart from one in the last couple of mornings at breakfast. Plenty of lovely sitting areas throughout the hotel The room we had was lovely and comfortable, due to the revamping of the hotel its not as clean at it could be. But we had an amazing four days We will be going back. "

"Great hotel and location, welcoming staff that couldnt do enough for you. Will definately revisit"

"Hotel was in very poor condition and unkempt rooms"

"The room was a disappointment. I was expecting a 4 star hotel. The room was barely 3 and the bathroom about 2. A very dated hotel that was more of a motel. Breakfast was ok but not great. Would not stay again."

"Good breakfast and easy on site parking. Negative was lift was not working and there were lots of steps..."

"Great stay for the price. The room was clean, amenities basic but they suit just fine. Strong enough Wi-Fi for me to take meetings, and check in/out were very easy. Free parking for all guests behind the hotel was perfect for what I needed. It’s in city centre and across from a club, but with earplugs I slept very well. Nearby shops, restaurants, and a great stay for exploring the region."

"Great hotel, lovely staff and would recommend"