Title: Carlisle Station Hotel, Sure Hotel Collection by BW Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=7533&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Carlisle Station Hotel, Sure Hotel Collection by BW Business travelers value the conference facilities at this historic Carlisle hotel, while leisure guests explore the nearby cathedral and unwind at the bar. ## Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW ![Front of property - Carlisle Station Hotel, Sure Hotel Collection by BW (Carlisle)](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/84be0376.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pub - Carlisle Station Hotel, Sure Hotel Collection by BW (Carlisle)](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/9df1473c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Carlisle Station Hotel, Sure Hotel Collection by BW (Carlisle)](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/f6d694cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets - Carlisle Station Hotel, Sure Hotel Collection by BW (Carlisle)](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/0f15fba0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Carlisle Station Hotel, Sure Hotel Collection by BW (Carlisle)](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/631a8ec7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Carlisle Station Hotel, Sure Hotel Collection by BW is near Carlisle Cathedral and The Sands Centre. Guests enjoy WiFi in public areas and relax at the hotel bar after sightseeing. Helpful staff assists with luggage storage, and business travelers use the conference space. ## Reviews 7.6 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Parking available - Business services £47 includes taxes & fees 1 Mar - 2 Mar ## Room options ### Check availability for these dates Tonight [Feb 27 - Feb 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 Single Bed, Non Smoking ![Standard Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/76d7e54c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed, Non Smoking 8.6 Excellent 21 reviews ### Highlights Heating LED TV Private bathroom Shower/bath combination Hairdryer Coffee/tea maker Desk Iron/ironing board - Sleeps 1 - 1 Single Bed ### View all photos for Suite, 1 Double Bed, Non Smoking ![Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/2753e3bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed, Non Smoking 7.0 Good 2 reviews ### Highlights Heating Free minibar items LED TV Shower/bath combination Hairdryer Bathrobes Private bathroom Coffee/tea maker - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/8ede6354.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 8.8 Excellent 42 reviews ### Highlights Heating LED TV Private bathroom Shower/bath combination Hairdryer Coffee/tea maker Desk Iron/ironing board - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Single Beds, Non Smoking ![Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/ea9173c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking 9.2 Wonderful 5 reviews ### Highlights Heating LED TV Private bathroom Shower/bath combination Hairdryer Coffee/tea maker Desk Iron/ironing board - Sleeps 2 - 2 Single Beds ### View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) ![Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/e07c6bf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) 8.8 Excellent 5 reviews ### Highlights Heating Free minibar items LED TV Private bathroom Shower/bath combination Hairdryer Coffee/tea maker Desk - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCarlisle-Hotels-Carlisle-Station-Hotel.h7533.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCarlisle-Hotels-Carlisle-Station-Hotel.h7533.Hotel-Information) ## About the area Located in Carlisle, Carlisle Station Hotel, Sure Hotel Collection by BW is near a train station. Carlisle Castle and Hadrian's Wall are notable landmarks and The Sands Centre is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Brunton Park or Eden Rock. [Visit our Carlisle travel guide](https://www.expedia.co.uk/Carlisle.dx6561) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.89153%2C-2.93297&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Op5ozlBOYkq7UCjs0PmhkgKGhqM=) Court Square, Carlisle, England, CA1 1QY ### What's nearby - ![Lovely garden](https://images.trvl-media.com/place/6561/667f33b2-ff72-45b1-bfd4-ff76e3184ede.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bitts Park 11 min walk \- 0.6 miles - ![Carlisle Castle.](https://images.trvl-media.com/place/6561/ba83a921-bb36-4f3f-a250-87f513a4ee00.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Carlisle Castle 12 min walk \- 0.7 miles - Carlisle Cathedral 8 min walk \- 0.4 miles - The Sands Centre 12 min walk \- 0.7 miles - Brunton Park 17 min walk \- 1.0 mile ### Getting around - Carlisle Station 1 min walk - Newcastle (NCL-Newcastle Intl.) 79 min drive ### Restaurants - The Thin White Duke 3 min walk - The William Rufus 1 min walk - Woodrow Wilson 2 min walk - The Griffin 1 min walk - Casa Romana 2 min walk ## About this property ### Carlisle Station Hotel, Sure Hotel Collection by BW Hotel near Carlisle Cathedral Located close to AMF Bowling and The Sands Centre, Carlisle Station Hotel, Sure Hotel Collection by BW provides a bar, conference space and a restaurant. Guests can connect to free WiFi in public areas. Other perks at this hotel include: - English breakfast (surcharge), self-parking (surcharge) and express check-out - A lift, coffee/tea in reception and meeting rooms - A front desk safe, smoke-free property and a 24-hour front desk - Guest reviews say great things about the helpful staff and location Room features All 70 rooms include amenities such as high-speed Internet. Guests reviews say good things about the clean rooms at the property. Extra amenities include: - Bathrooms with showers and shower/bath combinations - 32-inch LED TVs with satellite channels - Coffee/tea makers, heating and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in REST – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/522300/522300/e71631a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### County Hotel Carlisle - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 7.4 Good 1,001 reviews £44 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=522300&PinnedHotelID=522300&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/970000/966400/966336/c09c8a58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Carlisle – City Centre Carlisle - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,013 reviews £62 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=966336&PinnedHotelID=966336&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/530000/527800/527747/0c5b2704.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown and Mitre Hotel Carlisle - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 1,000 reviews £87 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=527747&PinnedHotelID=527747&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104920000/104918800/104918717/c094e654.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ox Hotel Carlisle Carlisle - Free Wi-Fi - Gym - Breakfast available - Bar 7.2 Good 582 reviews £38 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=104918717&PinnedHotelID=104918717&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/30000/24400/24361/106573ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cumbria Park Hotel Carlisle - Hot tub - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,001 reviews £74 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=24361&PinnedHotelID=24361&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/103000000/102470000/102466700/102466678/12f36edc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arkale Lodge Carlisle - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 128 reviews £74 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=102466678&PinnedHotelID=102466678&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/920000/911700/911674/b59201bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Hotel Carlisle - Pool - Pet-friendly - Kids’ pool - Parking included 8.6 Excellent 816 reviews £88 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=911674&PinnedHotelID=911674&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/43000000/42430000/42423500/42423416/6094d6f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pinegrove Hotel Carlisle - Pet-friendly - Parking included - Free Wi-Fi - Breakfast available 7.0 Good 198 reviews £64 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=42423416&PinnedHotelID=42423416&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/91000000/90720000/90717800/90717756/69224198.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cornerways Guest House Carlisle - Breakfast included - Free Wi-Fi 9.2 Wonderful 136 reviews £89 includes taxes & fees 9 Mar - 10 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=90717756&PinnedHotelID=90717756&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/119000000/118120000/118113600/118113542/f2f993ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE ROADHOUSE Carlisle - Free Wi-Fi - Housekeeping - Microwave 5.4 6 reviews £42 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=118113542&PinnedHotelID=118113542&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=7533,522300,966336,527747,104918717) ## Property amenities ### Internet - Available in all rooms: High-speed internet - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Parking on site (GBP 12 per day) - Limited on-site self parking ### Food and drink - Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Breakfast Room - Main Bar ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Wedding services ### Business services - 54 square feet of conference space - Meeting rooms ### Accessibility - Lift ### More - 3 floors - Banquet hall - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker ### More - Desk - Heating - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Construction is underway at Carlisle Train Station and there may be noise disturbance in and around the station area. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 15 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 10 per person - Self-parking fee: GBP 12 per day - Pet fee: GBP 15 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Construction is underway at a neighbouring building and there may be noise disturbance from the construction work Parking height restrictions apply ### Property is also known as Carlisle Hallmark Carlisle Hallmark Hotel Hallmark Carlisle Hallmark Carlisle Hotel Hallmark Hotel Carlisle Hotel Hallmark Carlisle Hallmark Hotel Carlisle Carlisle Sure Hotel Collection by Best Western Carlisle Station Hotel, Sure Hotel Collection by BW Hotel Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle ## Frequently asked questions ### Is Carlisle Station Hotel, Sure Hotel Collection by BW pet-friendly? ### How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW? ### How much is parking at Carlisle Station Hotel, Sure Hotel Collection by BW? ### What time is check-in at Carlisle Station Hotel, Sure Hotel Collection by BW? ### What time is check-out at Carlisle Station Hotel, Sure Hotel Collection by BW? ### Where is Carlisle Station Hotel, Sure Hotel Collection by BW located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Carlisle Station Hotel, Sure Hotel Collection by BW Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.0 Location ### 8.2 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 299 8 - Good 353 6 - Okay 173 4 - Poor 103 2 - Terrible 72 ## Reviews ### 10/10 Excellent #### Yvonne 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly reception staff, room very clean and comfortable, good nights sleep ##### Yvonne Stayed 1 night in Jan 2026 ### 8/10 Good #### Danny 4 Jan 2026 Liked: Cleanliness Exactly what I expected for the price paid. Friendly staff and comfortable room. ##### Danny Stayed 1 night in Dec 2025 ### 10/10 Excellent #### nicola 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was good about hotel maybe the only thing was our heating didnt work in room but we did have a heater that plugs in socket so that kept the room cosy, it was central to all shops and bars, staff lovely. Will be back to visit again xx ##### nicola Stayed 2 nights in Dec 2025 ### 8/10 Good #### Clare 28 Dec 2025 Liked: Cleanliness, amenities Everything was clean and comfortable. Entrance hall/reception is really lovely. The room and corridors are a little tired looking. I expected to hear alot of noise as next door to railway station but was lovely and quiet ##### Clare Stayed 1 night in Dec 2025 ### 8/10 Good #### Felix 3 Nov 2025 Liked: Cleanliness, staff & service, room comfort The staff were nice, great location. Room was a bit bare and showing it's age ##### Felix Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Graham 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great Location ##### Graham Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Anne 20 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff are always friendly and helpful. They remembered me from a previous visit. Rooms are clean, well presented and accessible (lift). Hotel is right outside the station, and a short distance from the centre of town. Breakfast offers continental or full English (best bacon ever). Loved playing solitaire in the bar - small selection of games/packs of cards available. Lovely place to stay. Highly recommended. ##### Anne Stayed 1 night in Dec 2025 ### 10/10 Excellent #### James 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel in a fantastic location for the city and train station. Staff were friendly and very helpful. The ladies on reception made a real difference by leaving my boy sweets whilst we were out due to him missing out on trick or treating. Will definitely be back again ##### James Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Keith 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very clean and tidy room in an excellent location. ##### Keith Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Colin 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As I was travelling by train the location is perfect. Staff very friendly and helpful. ##### Colin Stayed 1 night in Jul 2025 ### 8/10 Good #### William 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, large rooms ##### William Stayed 1 night in Oct 2025 ### 8/10 Good #### Margaret 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Traditional Hotel Traditional old hotel, very clean and excellent staff. Room was large and comfy bed, breakfast nice choice and plentiful food. Only complaint was that we stayed at weekend and noisy outside until small hours from people gathering at taxi rank nearby hotel entrance. ##### Margaret Stayed 1 night in Aug 2025 ### 10/10 Excellent #### James 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in central location for the station and town. Friendly staff in well presented hotel ##### James Stayed 1 night in Apr 2025 ### 8/10 Good #### martin 9 Apr 2025 Liked: Amenities Lovely hotel very handy for train stations plenty eating places around here shops not to far away also ##### martin Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Stephen 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location and a comfy bed. ##### Stephen Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Barbara 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Baggage room to drop off luggage when I arrived from rail station before check-in time was very handy. Staff helpful. ##### Barbara Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Gillian 11 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice room, great staff, lovely breakfast! ##### Gillian Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Gamal 19 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable stay. ##### Gamal Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Amanda 19 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay, will go there again The hotel is in a great location, near rail and bus stations. The room was spacious and had hairdryer, iron, ironing board, fan etc. The toiletries provided were lovely. The breakfast was excellent. The staff were friendly and helpful. ##### Amanda Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Alan 20 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient and comfortable Friendly, efficient staff. Would definitely stay again ##### Alan Stayed 2 nights in May 2025 ### 10/10 Excellent #### Verified traveller 16 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very enjoyable stay. Friendly welcome, Very clean and comfortable room,excellent location. ##### Verified traveller Stayed 1 night in Sep 2024 ### 10/10 Excellent #### GARTH 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful staff. ##### GARTH Stayed 2 nights in Mar 2025 ### 8/10 Good #### Shirley 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location was excellent for us due to traveling by train, as it was right outside the station. The two ladies at the front desk were amazing and had a good sense of humour. Our room looked out to an amazing view of the Citadel. The beds were really comfortable and big for twins. The breakfast was great.Walking distance to shopping was convenient. I just wish we would have booked extra nights here. The only downside was the bathroom, as it was in need of some repair. ##### Shirley Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Colin 8 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a pleasant stay, good location ##### Colin Stayed 1 night in Feb 2024 ### 8/10 Good #### Ray 2 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location, friendly staff, clean and comfortable ##### Ray Stayed 1 night in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Crafted at Powdermills](https://www.expedia.co.uk/Battle-Hotels-Powdermills-Country-House-Hotel.h195688.Hotel-Information) > > [Hampton by Hilton Canterbury](https://www.expedia.co.uk/Canterbury-Hotels-Hampton-Inn-Canterbury.h66541221.Hotel-Information) > > [Wild Rose Caravan Park](https://www.expedia.co.uk/Appleby-In-Westmorland-Hotels-Wild-Rose-Caravan-Park.h24459296.Hotel-Information) > > [White Hart, Exeter by Marston's Inns](https://www.expedia.co.uk/Exeter-Hotels-White-Hart.h11899395.Hotel-Information) > > [The Stables Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Stables-Whitby.h23322490.Hotel-Information) > > [Samsara Retreat and Yoga - Adults Only](https://www.expedia.co.uk/Maidstone-Hotels-Samsara-Retreat-And-Yoga.h41349775.Hotel-Information) > > [Cromer Country Club](https://www.expedia.co.uk/Cromer-Hotels-Cromer-Country-Club.h1927781.Hotel-Information) > > [The Skipton Hotel - Formerly Hotel Rendezvous](https://www.expedia.co.uk/Skipton-Hotels-Hotel-Rendezvous.h41466.Hotel-Information) > > [Bear Lodge - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Bear-Lodge-Aspinall-Foundation.h40101484.Hotel-Information) > > [Pinewood Camping Pods - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Pinewood-Apinall-Foundation.h40101599.Hotel-Information) > > [Sandman Signature Sheffield Quays Hotel](https://www.expedia.co.uk/Sheffield-Hotels-The-Quays-Hotel-Sheffield.h46197620.Hotel-Information) > > [Skegness The Royal Hotel](https://www.expedia.co.uk/Skegness-Hotels-The-Royal-Hotel-Skegness.h23931999.Hotel-Information) > > [Soar Mill Cove Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Soar-Mill-Cove-Hotel.h2042032.Hotel-Information) > > [Seven Hotel](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Seven-Hotel.h19282555.Hotel-Information) > > [Chewton Glen Hotel & Spa](https://www.expedia.co.uk/New-Milton-Hotels-Chewton-Glen-Hotel-Spa.h528432.Hotel-Information) > > [OYO Shanklin Beach Hotel](https://www.expedia.co.uk/Shanklin-Hotels-OYO-Shanklin-Beach-Hotel.h7539838.Hotel-Information) > > [DoubleTree by Hilton London Elstree](https://www.expedia.co.uk/Borehamwood-Hotels-DoubleTree-By-Hilton-London-Elstree.h18549.Hotel-Information) > > [Exeter Rougemont hotel by Sunday](https://www.expedia.co.uk/Exeter-Hotels-Exeter-Rougemont-Hotel-By-Sunday.h7784.Hotel-Information) > > [Crow Wood Hotel & Spa Resort](https://www.expedia.co.uk/Burnley-Hotels-Crowwood-Hotel-Spa-Resort.h38222710.Hotel-Information) > > [The Swan Hotel](https://www.expedia.co.uk/Wells-Hotels-The-Swan-Hotel.h26791.Hotel-Information) > > [The Aviator, formerly Smugglers Cove, Clacton On Sea by Marston's Inns](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Smugglers-Cove-By-Marstons-Inns.h35853904.Hotel-Information) > > [Yeoldon House](https://www.expedia.co.uk/Bideford-Hotels-Yeoldon-House.h2764122.Hotel-Information) > > [Brock Cottage private Hot Tub DOG/Cat FRIENDLY\* with on site fishing](https://www.expedia.co.uk/Pickering-Hotels-Spacious-Stone-Cottage-DOG-FRIENDLY.h36805890.Hotel-Information) > > [Chimney House Hotel](https://www.expedia.co.uk/Sandbach-Hotels-Chimney-House-Hotel.h527768.Hotel-Information) > > [Mermaid, Ipswich by Marston's Inns](https://www.expedia.co.uk/Ipswich-Hotels-Mermaid.h31883430.Hotel-Information) > > [Lock Keeper, Worksop by Marston's Inns](https://www.expedia.co.uk/Worksop-Hotels-Lock-Keeper.h27479298.Hotel-Information) > > [voco Leicester by IHG](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information) > > [Canterbury Bell, Margate by Marston's Inns](https://www.expedia.co.uk/Broadstairs-Hotels-Canterbury-Bell.h33103125.Hotel-Information) > > [Wild Thyme & Honey](https://www.expedia.co.uk/Cirencester-Hotels-Wild-Thyme-Honey.h9241983.Hotel-Information) ---