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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property
Victorian hotel with 24-hour front desk and restaurant

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Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets
Front of property
Point of interest
Pub
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
The current price is £68
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
LED TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Desk
Wardrobe
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)

Highlights

Heating
LED TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Desk
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Heating
LED TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Desk
Wardrobe
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free minibar items
LED TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free minibar items
LED TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Desk
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Court Square, Carlisle, England, CA1 1QY

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.4 miles
  • The Sands Centre - 12 min walk - 0.7 miles
  • Carlisle Castle - 12 min walk - 0.7 miles
  • Brunton Park - 19 min walk - 1.0 mile
  • Carlisle Racecourse - 6 min drive - 2.7 miles

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle (NCL-Newcastle Intl.) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Hotel near Carlisle Cathedral
Located close to AMF Bowling and The Sands Centre, Carlisle Station Hotel, Sure Hotel Collection by BW provides a bar, conference space and a restaurant. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • English breakfast (surcharge), self-parking (surcharge) and express check-out
  • A lift, a 24-hour front desk and luggage storage
  • Smoke-free property, wedding services and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 70 rooms include amenities such as high-speed Internet. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and shower/bath combinations
  • 32-inch LED TVs with satellite channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

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8.4 out of 10, Very good, 1,007 reviews
The price is £103
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brasserie Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 10 per person
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Parking height restrictions apply

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

Is Carlisle Station Hotel, Sure Hotel Collection by BW pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on 13 Jul 2025 start from £67.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Carlisle Station Hotel, Sure Hotel Collection by BW?

Self-parking is available for GBP 12 per day. Limited spots are available.

What time is check-in at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Carlisle Station Hotel, Sure Hotel Collection by BW?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Carlisle Station Hotel, Sure Hotel Collection by BW located?

Situated in Carlisle, this hotel is within a 15-minute walk of Carlisle Cathedral, AMF Bowling and The Sands Centre. Carlisle Castle and Brunton Park are also within 1 mi (2 km). Carlisle Station and Carlisle Railway Station (CXX) are within a 2-minute walk.

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Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 260 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 120 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bronwyn

Liked: Cleanliness, amenities, property conditions & facilities
Safe quiet close to everything
Stayed 1 night in Jun 2025

10/10 Excellent

karen

Liked: Staff & service
Very close to the station
Stayed 1 night in Jun 2025

8/10 Good

martin

Liked: Amenities
Lovely hotel very handy for train stations plenty eating places around here shops not to far away also
Stayed 2 nights in Apr 2025

6/10 Okay

Stephen

Liked: Staff & service
Needs a full refurb, decor In the rooms very dated and in some areas have had poor repairs. Staff friendly and very helpful
Stayed 1 night in Jun 2025

6/10 Okay

Ken

Liked: Cleanliness, amenities
The property was of good standing , of course could do with a few upgrades ( painting etc) but couldn't fault the staff, always helpful , like to have a bit more say in the temp of the room , too hot for us , but that's a moot point . All in all a good place to stay
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Excellent hotel, and next to the train station.
Stayed 1 night in Mar 2025

10/10 Excellent

GARTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl at the reception very helpful with the car park in general very nice wee hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Cleo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful friendly, cosy hotel absolutely loved it!!
Stayed 1 night in Dec 2024

6/10 Okay

carl

Parking was good and handy, very central to the town. Stayed one night only and it was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the old style building was very nice staff really very good bar excellent bar staff very friendly
Stayed 1 night in Mar 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before & would stay again
Stayed 1 night in Dec 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very friendly and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Gamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and comfortable
Stayed 1 night in Apr 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Terrific location to and from the train station. Clean, quiet. No wash cloths or bed sheet. Just duvet. Not thrilled with their choice of not having this available.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very enjoyable stay.

Friendly welcome, Very clean and comfortable room,excellent location.
Stayed 1 night in Sep 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas trip

Love this hotel stayed a few times over the years nice and closeto shops straight outside from station
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel next to train station

Good value hotel right next to the train station, paid parking available locally. I stayed two nights and the hotel offered me a free drink at the bar if i didn't want housekeeping. I was glad to accept.
Stayed 1 night in Mar 2025

10/10 Excellent

Edina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always,very helpful and accommodating.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and spacious, the corridor carpets were showing signs of wear and unfortunately our sink was cracked, still did its job perfectly.
Stayed 2 nights in Apr 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities

Tropical in Carlisle!

Stayed here some years ago, hotel much improved but please turn the heat down!
Stayed 1 night in Feb 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great staff, lovely breakfast!
Stayed 1 night in Feb 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay, good location
Stayed 1 night in Feb 2024