Title: Carlisle Station Hotel, Sure Hotel Collection by BW Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Carlisle Station Hotel, Sure Hotel Collection by BW Business travelers value the conference facilities at this historic Carlisle hotel, while leisure guests explore the nearby cathedral and unwind at the bar. ## Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW ![Front of property - Carlisle Station Hotel, Sure Hotel Collection by BW (Carlisle)](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/84be0376.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa - Carlisle Station Hotel, Sure Hotel Collection by BW (Carlisle)](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/f6d694cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pub - Carlisle Station Hotel, Sure Hotel Collection by BW (Carlisle)](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/9df1473c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets - Carlisle Station Hotel, Sure Hotel Collection by BW (Carlisle)](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/0f15fba0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Carlisle Station Hotel, Sure Hotel Collection by BW (Carlisle)](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/631a8ec7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Carlisle Station Hotel, Sure Hotel Collection by BW is near Carlisle Cathedral and The Sands Centre. Guests enjoy WiFi in public areas and relax at the hotel bar after sightseeing. Helpful staff assists with luggage storage, and business travelers use the conference space. ## Reviews 7.4 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Parking available - Business services £38 includes taxes & fees 22 Jan - 23 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7533&PinnedHotelID=7533&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 Single Bed, Non Smoking ![Standard Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/76d7e54c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed, Non Smoking 8.6 Excellent 21 reviews ### Highlights Heating LED TV Hairdryer Shower/bath combination Private bathroom Coffee/tea maker Daily housekeeping Iron/ironing board - Sleeps 1 - 1 Single Bed ### View all photos for Suite, 1 Double Bed, Non Smoking ![Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/2753e3bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed, Non Smoking 7.0 Good 2 reviews ### Highlights Heating Free minibar items LED TV Private bathroom Hairdryer Shower/bath combination Bathrobes Coffee/tea maker - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/8ede6354.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 8.8 Excellent 39 reviews ### Highlights Heating LED TV Hairdryer Shower/bath combination Private bathroom Coffee/tea maker Daily housekeeping Iron/ironing board - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Single Beds, Non Smoking ![Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/ea9173c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking 9.0 Wonderful 4 reviews ### Highlights Heating LED TV Hairdryer Shower/bath combination Private bathroom Coffee/tea maker Daily housekeeping Iron/ironing board - Sleeps 2 - 2 Single Beds ### View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) ![Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/7600/7533/e07c6bf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) 9.0 Wonderful 4 reviews ### Highlights Heating Free minibar items LED TV Hairdryer Shower/bath combination Private bathroom Coffee/tea maker Daily housekeeping - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCarlisle-Hotels-Carlisle-Station-Hotel.h7533.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCarlisle-Hotels-Carlisle-Station-Hotel.h7533.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.89153%2C-2.93297&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Op5ozlBOYkq7UCjs0PmhkgKGhqM=) Court Square, Carlisle, England, CA1 1QY #### What's nearby - Carlisle Cathedral \- 8 min walk \- 0.4 miles - Bitts Park \- 11 min walk \- 0.6 miles - The Sands Centre \- 12 min walk \- 0.7 miles - Carlisle Castle \- 12 min walk \- 0.7 miles - Brunton Park \- 17 min walk \- 1.0 mile #### Getting around - Carlisle Station - 1 min walk - Newcastle (NCL-Newcastle Intl.) - 79 min drive #### Restaurants - ‪The William Rufus - ‬1 min walk - ‪The Griffin - ‬1 min walk - ‪Costa Coffee - ‬1 min walk - ‪BrewDog Carlisle - ‬2 min walk - ‪The Crescent Bar - ‬1 min walk ## About this property ### Carlisle Station Hotel, Sure Hotel Collection by BW Hotel near Carlisle Cathedral Located close to AMF Bowling and The Sands Centre, Carlisle Station Hotel, Sure Hotel Collection by BW provides a bar, conference space and a restaurant. Guests can connect to free WiFi in public areas. Other perks at this hotel include: - English breakfast (surcharge), self-parking (surcharge) and express check-out - Wedding services, a front desk safe and meeting rooms - Luggage storage, a banquet hall and smoke-free property - Guest reviews say great things about the helpful staff and location Room features All 70 rooms include amenities such as high-speed Internet. Guests reviews say good things about the clean rooms at the property. Extra amenities include: - Bathrooms with showers and shower/bath combinations - 32-inch LED TVs with satellite channels - Coffee/tea makers, heating and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/1000000/970000/966400/966336/c09c8a58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Carlisle – City Centre Carlisle - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,004 reviews £53 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=966336&PinnedHotelID=966336&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/522300/522300/e71631a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### County Hotel Carlisle - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 7.2 Good 1,003 reviews £39 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=522300&PinnedHotelID=522300&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/530000/527800/527747/2a35b7c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown and Mitre Hotel Carlisle - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 1,001 reviews £73 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=527747&PinnedHotelID=527747&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/30000/24400/24361/106573ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cumbria Park Hotel Carlisle - Hot tub - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,003 reviews £65 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=24361&PinnedHotelID=24361&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/43000000/42430000/42423500/42423416/6094d6f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pinegrove Hotel Carlisle - Pet-friendly - Parking included - Free Wi-Fi - Breakfast available 7.0 Good 195 reviews £79 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=42423416&PinnedHotelID=42423416&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/103000000/102470000/102466700/102466678/12f36edc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arkale Lodge Carlisle - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 124 reviews £60 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=102466678&PinnedHotelID=102466678&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104920000/104918800/104918717/c094e654.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ox Hotel Carlisle Carlisle - Free Wi-Fi - Gym - Breakfast available - Bar 7.2 Good 563 reviews £34 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=104918717&PinnedHotelID=104918717&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/36000000/35130000/35127300/35127212/aa19f5b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Halston Carlisle - Kitchen - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 276 reviews £100 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=35127212&PinnedHotelID=35127212&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/920000/911700/911674/b59201bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Hotel Carlisle - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 811 reviews £79 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=911674&PinnedHotelID=911674&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95330000/95324100/95324094/37f28a54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Queens Carlisle - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 86 reviews £127 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=95324094&PinnedHotelID=95324094&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: High-speed internet - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Parking on site (GBP 12 per day) - Limited on-site self parking ### Food and drink - Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Breakfast Room - Main Bar ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Wedding services ### Business services - 54 square feet of conference space - Meeting rooms ### Accessibility - Lift ### More - 3 floors - Banquet hall - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker ### More - Desk - Heating - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Construction is underway at Carlisle Train Station and there may be noise disturbance in and around the station area. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 15 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 10 per person - Self-parking fee: GBP 12 per day - Pet fee: GBP 15 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Construction is underway at a neighbouring building and there may be noise disturbance from the construction work Parking height restrictions apply ### Property is also known as Carlisle Hallmark Carlisle Hallmark Hotel Hallmark Carlisle Hallmark Carlisle Hotel Hallmark Hotel Carlisle Hotel Hallmark Carlisle Hallmark Hotel Carlisle Carlisle Sure Hotel Collection by Best Western Carlisle Station Hotel, Sure Hotel Collection by BW Hotel Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle ## Frequently asked questions ### Is Carlisle Station Hotel, Sure Hotel Collection by BW pet-friendly? ### How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW? ### How much is parking at Carlisle Station Hotel, Sure Hotel Collection by BW? ### What time is check-in at Carlisle Station Hotel, Sure Hotel Collection by BW? ### What time is check-out at Carlisle Station Hotel, Sure Hotel Collection by BW? ### Where is Carlisle Station Hotel, Sure Hotel Collection by BW located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Carlisle Station Hotel, Sure Hotel Collection by BW Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 7.6 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 286 8 - Good 349 6 - Okay 181 4 - Poor 109 2 - Terrible 76 ## Reviews ### 8/10 Good #### Danny 4 Jan 2026 Liked: Cleanliness Exactly what I expected for the price paid. Friendly staff and comfortable room. ##### Danny Stayed 1 night in Dec 2025 ### 10/10 Excellent #### nicola 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was good about hotel maybe the only thing was our heating didnt work in room but we did have a heater that plugs in socket so that kept the room cosy, it was central to all shops and bars, staff lovely. Will be back to visit again xx ##### nicola Stayed 2 nights in Dec 2025 ### 8/10 Good #### Clare 28 Dec 2025 Liked: Cleanliness, amenities Everything was clean and comfortable. Entrance hall/reception is really lovely. The room and corridors are a little tired looking. I expected to hear alot of noise as next door to railway station but was lovely and quiet ##### Clare Stayed 1 night in Dec 2025 ### 8/10 Good #### Anne 6 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pleasant , hepful staff, quiet room, good breakfast. ##### Anne Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Anne 20 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff are always friendly and helpful. They remembered me from a previous visit. Rooms are clean, well presented and accessible (lift). Hotel is right outside the station, and a short distance from the centre of town. Breakfast offers continental or full English (best bacon ever). Loved playing solitaire in the bar - small selection of games/packs of cards available. Lovely place to stay. Highly recommended. ##### Anne Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Graham 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great Location ##### Graham Stayed 1 night in Aug 2025 ### 10/10 Excellent #### James 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel in a fantastic location for the city and train station. Staff were friendly and very helpful. The ladies on reception made a real difference by leaving my boy sweets whilst we were out due to him missing out on trick or treating. Will definitely be back again ##### James Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Sophie & Nils 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room at a great price ##### Sophie & Nils Stayed 1 night in Jul 2025 ### 8/10 Good #### Peter 5 Aug 2025 Liked: Staff & service, room comfort #### Great Location Great location,staff very friendly. Good breakfast,rooms comfortable but basic. ##### Peter Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Dale 5 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice bar, nice rooms and staff. ##### Dale Stayed 1 night in Jul 2025 ### 8/10 Good #### Paul 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff we’re brilliant couldn’t do enough room was spacious and breakfast was nice plus the location is perfect esp next to train station ##### Paul Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Katie 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was easy to find and convenient for my late arrival ##### Katie Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Keith 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very clean and tidy room in an excellent location. ##### Keith Stayed 2 nights in Aug 2025 ### 8/10 Good #### A Paul 30 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel good £12 to park ##### A Paul Stayed 1 night in Aug 2025 ### 8/10 Good #### Dallas 17 Oct 2025 Liked: Cleanliness, property conditions & facilities Easy to get to Taco Bell from here. The floors creaked a lot in the room though. ##### Dallas Stayed 1 night in Aug 2025 ### 8/10 Good #### William 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, large rooms ##### William Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Colin 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As I was travelling by train the location is perfect. Staff very friendly and helpful. ##### Colin Stayed 1 night in Jul 2025 ### 8/10 Good #### Margaret 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Traditional Hotel Traditional old hotel, very clean and excellent staff. Room was large and comfy bed, breakfast nice choice and plentiful food. Only complaint was that we stayed at weekend and noisy outside until small hours from people gathering at taxi rank nearby hotel entrance. ##### Margaret Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Barbara 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Baggage room to drop off luggage when I arrived from rail station before check-in time was very handy. Staff helpful. ##### Barbara Stayed 2 nights in Aug 2025 ### 8/10 Good #### Joan 30 Aug 2025 Liked: Cleanliness, staff & service Could do with being updated but it was clean, good size room and comfy bed. ##### Joan Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Craig 30 Dec 2025 Ended up getting room 115 & the outside was extremely noisy with people shouting outside from the bar. I telephoned reception to be moved to another room & was told that was not possible due to being fully booked. Toilet chain would not flush. When I handed the key back to receptionist upon checking out I was asked how was your stay. I explained the situation & was told it would be looked into. Still waiting… ##### Craig Stayed 1 night in Dec 2025 ### 10/10 Excellent #### James 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in central location for the station and town. Friendly staff in well presented hotel ##### James Stayed 1 night in Apr 2025 ### 8/10 Good #### martin 9 Apr 2025 Liked: Amenities Lovely hotel very handy for train stations plenty eating places around here shops not to far away also ##### martin Stayed 2 nights in Apr 2025 ### 8/10 Good #### Shirley 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location was excellent for us due to traveling by train, as it was right outside the station. The two ladies at the front desk were amazing and had a good sense of humour. Our room looked out to an amazing view of the Citadel. The beds were really comfortable and big for twins. The breakfast was great.Walking distance to shopping was convenient. I just wish we would have booked extra nights here. The only downside was the bathroom, as it was in need of some repair. ##### Shirley Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Bronwyn 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Safe quiet close to everything ##### Bronwyn Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information) ---