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"The communication from the hotel was excellent, and accessing the room later in the day via the key box was no problem at all. The location is great—just a short walk to the beach and shops. The room was clean, though definitely a bit tired. The carpets were grubby, and the wallpaper could use some attention. Still, for the price, it was perfectly adequate. It’s unclear whether rooms are let on a longer-term basis, but it seemed that way. Sadly, our neighbour was audibly upset and sobbed...

"Spacious, well equipped, clean holiday home. Ideal for large family.Prompt communications with management with issues/queriesPerfect location for beach and walks.Need to be very brave to get into the unheated pool. Would have been an advantage to use the cover and protect when not in use.Disappointed that only one of six televisions worked.Courtyard needs attention, looks neglected and needs to be more aesthetically pleasing, as does the pool area.A welcome pack would be beneficial to gain...

"The apartment enjoys a central location in the lovely quaint coastal town of Southwold. A very comfortable, spacious flat with plenty of shops and places to eat on your doorstep. The bedrooms are on a slightly lower level to the living room and kitchen area and would benefit from some sort of coloured strip to draw your attention to this as the flooring is all one uniform colour. An accident waiting to happen! Otherwise a really nice place to stay."