"I love the convenience of the location of this property to Michigan Ave. and the museums. The quality of the room could be improved. The toilet paper quality is terrible, the quality of the towels and bed linens are three star rated...and should be upgraded! Don't like that there is no carpeting in the hallways. It makes a noisy atmosphere. I asked for bottled water in my room and had to repeatedly ask for it every day....I stayed for a week! I should not have had to keep asking."