Ratings based on 206 verified reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Very good

Posted 12 Feb 2020 on Hotels
Friendly and quite lively .
Comment from Hotel Management
18 Feb 2020 by Guest Experience Manager, Hotel Management
Dear Gary, Thank you very much for your great feedback of your stay at our Hotel Bluebay Lanzarote. We are very happy to know that we are meeting your expectations to the fullest. On behalf of the whole Team from the Hotel Bluebay Lanzarote we send you the best regards and we hope you will give us the opportunity to welcome here soon again. Yours sincerely
4 out of 5
by a verified traveller

Posted 24 Dec 2019
Overall good value for money. Second time here and back again in February so they must be doing something right 😁
Comment from Hotel Management
26 Dec 2019 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you so very much for taking time to write your opinion on Expedia. Please note every single comment is very helpful for us, because your impressions help us to improve our service, as all our staff works very hard every day to offer our guests an unforgettable stay and that’s our main objective. Thank you for highlighting the great value for money and your confidence you have already booked your next holiday with us, show us once more your satisfaction. We appreciate you have chosen our Hotel Bluebay Lanzarote and we are looking forward to welcome you here in February 2020. Best wishes for New Year’s Eve. Sincerely yours, Guest Experience Manager
4 out of 5
by a verified traveller

Posted 4 Nov 2019 on Hotels
We booked this hotel or a family holiday before reading all the trip advisor reviews, once we’d seen these we had our reservations about the hotel but thought we’d go and make the best of it. We were totally wrong
Comment from Hotel Management
20 Nov 2019 by Guest Experience Manager, Hotel Management
Dear Richard, Thank you very much for taking time to vote your stay with us. We are very happy to know that you enjoyed your stay nearly to the fullest. We will be waiting for you when you want to return. Receive our kindest regards, Yours sincerely,
5 out of 5
by a verified traveller

Posted 14 Oct 2019
Rooms spacious and a good shower. Could do with mirrors in the bedrooms and a drawer or two. Otherwise all good.
Comment from Hotel Management
27 Oct 2019 by Guest Experience Manager, Hotel Management
Estimado Cliente, Muchas gracias por sus positivos comentarios sobre su visita al Hotel Bluebay Lanzarote. Siempre es un placer ver comentarios satisfechos de los huéspedes, ¡sobre todo porque esto nos muestra que el camino hacia el que nos dirigimos es muy positivo! Tendremos en cuenta sus comentarios para mejorar nuestros servicios e instalaciones en la medida de lo posible de cara al futuro. Reciba nuestros más cordiales saludos, y esperamos darle la bienvenida nuevamente aquí en el hotel Bluebay Lanzarote para otro gran momento. Atentamente,
5 out of 5
by a verified traveller

Posted 29 Sep 2019
Comment from Hotel Management
8 Oct 2019 by Guest Experience Manager, Hotel Management
Thank you for the amazin 5*****review.
5 out of 5
by a verified traveller

Posted 14 Jul 2019
Comment from Hotel Management
23 Jul 2019 by Guest Experience Manager, Hotel Management
Dear Customer, Thank you very much for your excellent voting of your stay at our Hotel Bluebay Lanzarote in the resorts of Costa Teguise. We are very happy to know that we are meeting your expectations to the fullest. On behalf of the whole Team from the Hotel Bluebay Lanzarote we would be happy to see you soon. Yours sincerely Guest Experience Manager
4 out of 5
by a verified traveller

Posted 5 Jul 2019
it was all good well look after even after checkout we had a late flight and we where sill allowed to use all-inclusive
Comment from Hotel Management
8 Jul 2019 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you so very much for taking time to write your opinion on Expedia. Please note every single comment is very helpful for us, because your impressions help us to improve our service, as all our staff works very hard every day to offer our guests an unforgettable stay and that’s our main objective. Regarding your departure day we do regret your disappointment, but we feel the need to clear that all departures indeed can join the all-inclusive services after official check out time is at 12.00 o`clock midday. We do understand that the situation with late flight can be uncomfortable, but the Hotel is not responsible for late flights or any extra services after check out time. We would like to apologize about the inconveniences caused, but once more please note it is being courtesy of the hotel to let customers still enjoy the facilities and all-incl. services after check-out until pick-up-time and we do regret you have not been aware it. Thank you for choosing our Hotel Bluebay Lanzarote for your recent holiday. We hope you decide to come back soon as the hotel is in process of improvements to eager to exceed your expectations in another future occasion. Best regards. Sincerely yours, Guest Experience Manager
4 out of 5
by a verified traveller

Posted 28 May 2019
Comment from Hotel Management
3 Jun 2019 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you very much for taking time to share your high voting here on EXPEDIA. We are very happy to know that you enjoyed your stay with us so much and that we have met yours expectations to the fullest. We will be waiting for you when you want to return. Receive our kindest regards, Yours sincerely, Guest Experience Manager
4 out of 5
by a verified traveller

Posted 11 May 2019
Comment from Hotel Management
13 May 2019 by Guest Experience Manager, Hotel Management
Dear Guest, Thanks for staying with us. We appreciate your feedback! Yours sincerely
3 out of 5
by a verified traveller

Posted 24 Apr 2019
It was clean. I didn’t like that they decided to paint the building outside our door at 8am. The staff were not consistently friendly and at times rude. The food was not good
Comment from Hotel Management
8 May 2019 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you so very much for taking time to write your opinion on Expedia. Please note every single comment is very helpful for us, because your impressions help us to improve our service, as all our staff works very hard every day to offer our guests an unforgettable stay and that’s our main objective. It is true that actually the Hotel Bluebay Lanzarote is in the process of improvements; therefore we'd like to apologize for any inconvenience that caused by being in process. Thank you for your attention. Thank you for highlighting the cleanliness. We appreciate you have chosen our Hotel Bluebay Lanzarote. We hope you change your mind and decide to come back soon as the hotel is in process of improvements to eager to regain your expectations in another future occasion. Best regards. Sincerely yours,