Secrets Lanzarote Resort & Spa by Alua Hotels - Adults Only

Photo gallery for Secrets Lanzarote Resort & Spa by Alua Hotels - Adults Only

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4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
Balcony

Overview of Secrets Lanzarote Resort & Spa by Alua Hotels - Adults Only

VIP Access

Secrets Lanzarote Resort & Spa by Alua Hotels - Adults Only

5.0 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Urbanizacion Cortijo Viejo, Puerto Calero, Yaiza, Lanzarote, 35570

Explore the area

  • AirportArrecife (ACE-Lanzarote)15 min drive
  • Popular LocationMarina Rubicon32 min drive
  • Popular LocationPlaya Flamingo36 min drive
  • Popular LocationPapagayo Beach46 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Yaiza

Located in Yaiza, Secrets Lanzarote Resort & Spa by Alua Hotels - Adults Only is on the waterfront. Jose Saramago House Museum and La Antigua Escuela de Yaiza Art Center are cultural highlights, and some of the area's landmarks include Tanit Ethnographic Museum and Campesino House Museum. Looking to enjoy an event or a game while in town? See what's happening at Fariones Sports Center or Sports City of Lanzarote. Kayaking and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Whale and Dolphin Museum - 13 min walk
  • Quemada Beach - 12 min drive
  • Marina Rubicon - 32 min drive
  • Playa Flamingo - 36 min drive
  • Papagayo Beach - 46 min drive

Getting around

  • Arrecife (ACE-Lanzarote) - 15 min drive

Restaurants

  • Amura - 11 min walk
  • La Taberna del Puerto - 12 min walk
  • La Porteña - 14 min walk
  • The Vu - 7 min drive
  • Restaurante El Golfo - 7 min drive

About this property

Secrets Lanzarote Resort & Spa by Alua Hotels - Adults Only

Adults-only hotel with 6 restaurants and 4 outdoor pools
This smoke-free hotel features 6 restaurants, 4 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 5 bars/lounges, a fitness centre and a poolside bar.
Secrets Lanzarote Resort & Spa by Alua Hotels - Adults Only offers 331 air-conditioned accommodations with minibars and a safe. 65-inch Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Yaiza hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa and Wellness has 7 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Secrets Lanzarote Resort & Spa by Alua Hotels - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

On-site live performances
Theme parties

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • World Café
  • Barefoot Grill
  • Portofino - Italian
  • Gohan - Sushi Bar
  • Bluewater Grill

Things to do

  • 4 outdoor pools
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (20441 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Renovated entire property – November 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's restaurants are open seasonally.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Welcoming dogs and cats only
1 per room (up to 22 lbs/10 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the spa

Property is also known as

Hesperia Lanzarote Hotel Yaiza
Hesperia Lanzarote Yaiza
Hotel Hesperia Lanzarote - Adults Only Hotel Yaiza
Hotel Hesperia Lanzarote - Adults Only Hotel
Hotel Hesperia Lanzarote - Adults Only Yaiza
Hesperia Lanzarote
Hesperia Lanzarote Yaiza

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 433 out of 972 reviews
5 - Excellent 45%
Rating 4 - Good. 385 out of 972 reviews
4 - Good 40%
Rating 3 - Okay. 111 out of 972 reviews
3 - Okay 11%
Rating 2 - Poor. 35 out of 972 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 972 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Differences should be more subtle
Enjoyed the experience very much but was disappointed to have paid a substantial amount for the room per night and not be allowed to use all the facilities as not part of preferred club. I think this should have been presented much more subtly and not have ‘keep out’ signs effectively around the hotel grounds. This detracts from the 5 star experience.
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant place, well built and spotless, staffed by great people. So why a less-than-perfect star rating? It's down to one point, which I'll call "Lanzarote's Got Talent". Every night, screeching banshee-wailers (aka "the top singers in Lanzarote" - apparently it's a thin bench) took the stage downstairs, with their high-decibel attempts at Whitney Houston classics penetrating every wall of this otherwise very nice hotel. I appreciate the talent market may be stretched on a small island, but the ambitions of these amateurs should really have been limited to karaoke at home, or (preferably) Silent Disco Night. No discernable talent (except perhaps for the Spanish Guitar guy) was evident in these nightly two hours of screaming hellishness, so make VERY sure to make other arrangements for the dark hours of 9-11pm. At risk of sounding a little "But apart from that, Mrs Lincoln, how was the show?" this is actually a great place to stay: spa on site, marina nearby, plenty of free car parking and great views. But - oh, "Lanzarote's Got Talent", please do your auditions elsewhere.
Stayed 7 nights in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea views and friendly staff
Beautiful hotel with great views over the ocean. All staff were friendly and attentive. My only criticism was my room was next to the stairwell and so it was a little noisy but nothing that would stop me visiting again.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely hotel. Excellent food in the restaurants - even in the buffet restaurant. Very nice room with balcony. Super wonderful staff. I would just say that there is a swimming pool area that is really really nice near the sea - but it is only for member guests or people that have paid extra I think so I wasn't allowed to go to that area. Felt a bit excluded and would have paid extra when there to do so. Signage is not great either for it so you could wonder in. Perhaps clearer signage and extra pay option would be cool.
Stayed 5 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay - extremely friendly staff, rooms were immaculate every day and fully stocked. Pool and lounge area very smart - reserve your bed round the pools early thought if you want a good spot! We only did b&b but breakfast was always very good
Stayed 9 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020