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Servatur Puerto Azul

Photo gallery for Servatur Puerto Azul

Featured image
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
Balcony

Overview of Servatur Puerto Azul

Servatur Puerto Azul

4 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Avda. de la Cornisa, 13, Puerto Rico, Mogan, Las Palmas

Explore the area

  • Popular LocationAmadores Beach18 min walk
  • Popular LocationYumbo Shopping Center19 min drive
  • Popular LocationMaspalomas Dunes19 min drive
  • AirportLas Palmas (LPA-Gran Canaria)37 min drive

Choose dates to view prices

About this area

Puerto Rico

Servatur Puerto Azul is located near the beach and in an area with good shopping. Puerto Rico Marina and Mogan Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Rico Beach and Amadores Beach. Angry Birds Activity Park and Lago Taurito Water Park are also worth visiting. Looking to get your feet wet? Jet skiing, kayaking and scuba diving adventures can be found near the property.

What's nearby

  • Puerto Rico Beach - 10 min walk
  • Angry Birds Activity Park - 15 min walk
  • Amadores Beach - 18 min walk
  • Yumbo Shopping Center - 19 min drive
  • Maspalomas Dunes - 19 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 37 min drive

Restaurants

  • El Brasero - 5 min walk
  • El Toro Negro - 5 min walk
  • Grill Garoe - 6 min walk
  • Little Italy - 6 min walk
  • Buffet Wok Europe - 7 min walk

About this property

Servatur Puerto Azul

4-star hotel near Puerto Rico Beach
2 restaurants, 4 outdoor pools and 2 bars/lounges are available at this smoke-free hotel. Additionally, a health club, a poolside bar and a snack bar/deli are on-site. All rooms are soundproofed and offer free WiFi and hairdryers. Guests will also find furnished balconies, fridges and rainfall showerheads.
Servatur Puerto Azul offers 493 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to furnished balconies. This Mogan hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures.

All-inclusive details

All-inclusive room rates at Servatur Puerto Azul are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Land activities

Tennis

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 8-12 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Lifeguards on site
  • Playground
  • Spa services

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Norwegian
  • Spanish
  • Swedish

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – December 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Fridge

Outdoor space

  • Furnished balcony

More

  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 8 and EUR 12 per person (approximately)
  • Airport shuttle fee: EUR 50 per person (roundtrip)
  • Self-parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the hot tub

Property is also known as

Azul Puerto
Puerto Azul Servatur
Servatur
Servatur Azul
Servatur Azul Hotel
Servatur Azul Hotel Puerto
Servatur Puerto Azul
Servatur Puerto Azul All Inclusive Hotel Mogan
Servatur Puerto Azul All Inclusive Hotel
Servatur Puerto Azul All Inclusive Mogan
Servatur Puerto Azul All Inclusive
Servatur Puerto Azul Hotel
Servatur Puerto Azul Mogan
Servatur Puerto Azul Hotel Mogan
Servatur Puerto Azul All Inclusive

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 90 out of 293 reviews
5 - Excellent 31%
Rating 4 - Good. 139 out of 293 reviews
4 - Good 47%
Rating 3 - Okay. 42 out of 293 reviews
3 - Okay 14%
Rating 2 - Poor. 17 out of 293 reviews
2 - Poor 6%
Rating 1 - Terrible. 5 out of 293 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
My family and I had a fantastic experience in this hotel. When we arrived, we got a bottle of red wine instead of the Champaign that they give as a welcome drink to all guest that is finished. The staffs are friendly, cheerful and service minded. We throughly enjoyed our stay. One thing I think they could improve is their entertainment and the hotel is old . but they said that the hotel will be renovated with in 3 years. So I hope to be back after it is renovated
Stayed 6 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Really nice view to Atlantic Ocean.
Stayed 8 nights in Dec 2019

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Set high up overlooking the sea
Stayed 7 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no frills hotel, but the service and staff were amazing. all inclusive deal was great, loved the views from the hotel. 2 heated pools+jacuzzi. would gladly stay again.
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcoming hotel, everything to ensure you have a great holiday. Fabulous views, spacious pool and bar areas, large dining room. Big choice of food and drink and all very plentiful. Helpful and attentive staff in the dining room, reception, the bars and entertainment team. Maids, maintenance and kitchen staff all friendly, they all said ‘hola’ and nothing at all was a problem.
Stayed 7 nights in Nov 2019