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"Property needs updating. Breakfast was okay but could be better with more choices."

"Excellent Location, just mins walk from the railway station and pier. "

"I would say with the limited hotel options in Ft William it was fine. It is an older hotel with an updated room but very small, we had 2 twins. We did not eat there. It seemed booked up at our stay early May 2026"

"rooms dirty, dusty and to a poor standard"

"The room was fine, but marks on the walls and cracks in the paintwork made it feel a little dirty and old. The room was a long way from reception, up stairs (there is no lift). There was a small bathroom with a basic shower and mini shampoo/body wash. There was a little TV with standard channels, wifi, and a kettle. The reception area is much more basic than in the photos. There are a few spots to park out the front. "

"This was our first time to the Highlands and it was even more beautiful than we had anticipated. Our hotel was in a magical spot and we loved every minute being there.. Sincerely David Piercey Jupiter, Florida USA"

"Our stay here was below the standard I would have expected for the price. On the positive side, the location was good and very convenient for getting around. Breakfast was acceptable, with a reasonable selection, and the staff in the breakfast area were friendly and welcoming. However, the overall condition of the hotel was very tired and in need of significant investment. While reception staff were polite at check-in, there was limited engagement beyond that. The room didn’t quite match expectations from the advertised photos, particularly those showing sea views. Our window had metal screws in the frame to prevent it from opening too far, the curtains were noticeably sun bleached, and there were maintenance issues such as a leaking bath and damaged plaster. We also suspected the room may previously have accommodated pets, as my husband, who has mild allergies, experienced some discomfort with his asthma during the stay. When we requested an iron and ironing board, these arrived without a cover for the board, so we had to improvise by using a towel. Another point to note was the £10 per day charge for on-site parking, which felt a little steep given the overall condition of the property. Overall, you could see that this hotel was way past its prime but still has potential to be great again, but requires significant refurbishment."

"Good size rooms. Very friendly staff. Pool, steam room, salt room, experience shower and jacuzzi all great. Excellent breakfast."

"The staff were very friendly. The bar and the breakfast areas were beautifully presented. The room was very spaceous with stunning outlooks to the mountains. Breakfast was plentiful and good value for money."