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"Lovely welcoming staff who was on in the evening. We had a superior room which was fine, some of the hotel is bit tiered looking as you would expect from a Victorian Highland hotel but communal dinning and sitting areas are clean and well kept. Buffet breakfast we great "

"Good selection for breakfast. Pet friendly always a bonus."

"Lovely hotel in a great location. The glass fronted lounge was the perfect spot to sit at any time of day. Comfortable rooms and delicious breakfast. We will definitely return to this hotel. "

"Gorgeous, plenty of parking, lovely staff, comfortable room, great food, gorgeous area"

"Friendly reception and restaurant staff. "

"Nice big clean room. Access to a lovely 400 year old ferry bar. Slightly odd attitude from staff including a query about going out for a cigarette or to our car at night - we were told the external doors would be locked - from a receptionist sitting with wet hair in his boxer shorts ... so overall quirky but fine. "

"Perfect location by the edge of the loch. Well equipped lodge, with very comfy and cosy beds. "

"Wasn’t really sure what to expect due to the renovation work currently in progress but actually it didn’t make any difference. The view from our room would have been the same, the back of an old BT building. The room wasn’t a hotel suite but more a mini apartment in a block at the back of the hotel, it looked like the photos but once you were in the room the finishing off wasn’t great. Carpet trims loose, safe on the floor so you had to be on your hands & knees to use it. Shower tray was shallow so looked nice but drained really slowly. On arrival the room was cold and didn’t really warm up until the 2nd day. Nice to have a sink & fridge but the sink has no drainer so awkward to wash up. No table mats or coasters and the tables are wooden, there were already ring marks on the tables. My eyes have been itchy all weekend, guessing it’s most likely there had been a dog in the room as now we have left my eyes are fine. We never went into the hotel except for checking in. Unlikely we would book again."

"The location is okay, however the hotel is old and in very bad condition. The room they gave me at first had a huge window in the bathroom and no shades, also the curtain shower did not close properly and there was a ball of hair in the corner of the bathroom floor: nasty, horrible, disgusting, unacceptable. I complained and they gave me another room which was better but still bad. Breakfast was poor. I do not recommend this hotel. "