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"First the hotel has an incredible charm. From the outside looking like you're staying at a castle, to the beautiful lounge and amazingly creaky stairs. The staff were fantastic and the free breakfast was incredible. I wish I could have stayed longer."

"Nice place to stop on your travels and if you are doing any hiking in the area. "

"Perfect for the price we paid. Good breakfast. Every member of staff was so nice. We had the first room as we had a dog they suggested it would be easier and surprisingly not loud. Big hotel so lots of places to sit. Shows its age in parts but we didn’t mind that. Gorgeous view of the loch and close to fort William and Ben Nevis. Comfy bed and good shower. Lots of parking"

"Lovely welcoming staff who was on in the evening. We had a superior room which was fine, some of the hotel is bit tiered looking as you would expect from a Victorian Highland hotel but communal dinning and sitting areas are clean and well kept. Buffet breakfast we great "

"Lovely hotel in a great location. The glass fronted lounge was the perfect spot to sit at any time of day. Comfortable rooms and delicious breakfast. We will definitely return to this hotel. "

"Nice big clean room. Access to a lovely 400 year old ferry bar. Slightly odd attitude from staff including a query about going out for a cigarette or to our car at night - we were told the external doors would be locked - from a receptionist sitting with wet hair in his boxer shorts ... so overall quirky but fine. "

"Perfect location by the edge of the loch. Well equipped lodge, with very comfy and cosy beds. "

"Wasn’t really sure what to expect due to the renovation work currently in progress but actually it didn’t make any difference. The view from our room would have been the same, the back of an old BT building. The room wasn’t a hotel suite but more a mini apartment in a block at the back of the hotel, it looked like the photos but once you were in the room the finishing off wasn’t great. Carpet trims loose, safe on the floor so you had to be on your hands & knees to use it. Shower tray was shallow so looked nice but drained really slowly. On arrival the room was cold and didn’t really warm up until the 2nd day. Nice to have a sink & fridge but the sink has no drainer so awkward to wash up. No table mats or coasters and the tables are wooden, there were already ring marks on the tables. My eyes have been itchy all weekend, guessing it’s most likely there had been a dog in the room as now we have left my eyes are fine. We never went into the hotel except for checking in. Unlikely we would book again."

"The location is okay, however the hotel is old and in very bad condition. The room they gave me at first had a huge window in the bathroom and no shades, also the curtain shower did not close properly and there was a ball of hair in the corner of the bathroom floor: nasty, horrible, disgusting, unacceptable. I complained and they gave me another room which was better but still bad. Breakfast was poor. I do not recommend this hotel. "