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"Lovely hotel, beautiful location close to amenities. Staff very friendly and service was excellent. "

"Needed help when I left it disgusting place no heating the one lift was being used for workmen as renovations were being done This disgusting place should be shut down they even charge for car parking NEVER AGAIN Hotels will never use your company again"

"Plenty shops nearby, 👍 bar in hotel closes at 22.30 and no food in offer afternoon or night 🙁👎"

"Property need refurbishment. "

"Room was spacious and clean. Dinner at the hotel was okay - wished more vegetarian options were offered. Buffet breakfast was disappointing as the buffet was a mess from previous customers - had to ask for more bowls/plates and there were no more bread, pastries, cheeses, etc and the buffet itself was dirty. And this was at the 9 am time slot and there was still 30 min for customers to come and have breakfast. Mountain view was gorgeous. Only nearby shop was a coop grocer. Hallway carpets in reception area needed vacuuming, "

"Family really loved it. Will definitely come back "

"Welcoming and pleasant, dinner was superb "

"Located in a great spot! "

"Overall, we had a good stay at The Garrison and most aspects of the hotel were positive. The location is excellent for exploring Fort William, and the main facilities were clean and well presented. Apart from parking, everything else met expectations and the staff were generally helpful. However, there were a few downsides. The single sofa bed was very uncomfortable and not suitable for a good night’s sleep. Also, there was ongoing construction work which started quite early around 8am — this was a bit disruptive, especially if you had the window open as some dust could come into the room. Another small inconvenience was the access to reception. Having to go through multiple doors made it feel less straightforward than it should be, especially when arriving with luggage. Overall, a decent stay with a few areas that could be improved to make the experience much better."