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"I spent a great time with my family, including my two kids, at the Barceló Palace. After lots of research, this hotel was the perfect choice! The pools were clean, the food was amazing with plenty of variety, and the dinner restaurants were excellent. The beach had crystal-clear water and no seaweed, though not as blue as Cancún. Some open areas like the lobby lacked strong A/C, but it was manageable. Lots of shopping options inside the hotel made everything convenient."

"Staff, service and property were great! Wished pool closed late."

"The room was amazing (two bedroom and two bathrooms), the pools were great, the staff was friendly and helpful, and the kids club was amazing! I would definitely return! "

"The A la Carte restaurant was great but the ability to go to them was not convenient. And the allowance should be adjusted to the number of days you stay. We went for a week and only had 3 allowance"

"Wonderful installations, settings and service! Ideal for family reunions with all children - comfort, good food and activities for everyone, at times in group or at times alone. "

"Really nice hotel, I liked all the options for the kids, kids water park, kids club, the churrasqueria and cafeteria. The views are amazing. Restaurants are okay, the workers they were all very friendly and helpful. This resort It’s a bit far from both airports so taxis will charge over $100 to take you there. As well as any taxis to playa del Carmen around $40. Also you will see animals like mapaches, iguanas and I even saw a snake. For someone like me that doesn’t like animals maybe is something to take into consideration. But overall good hotel. "

"The whole resort was amazing! Staff was so friendly! Atmosphere is great!"

"Amazing experience."

"Internet , Staff , Bed Comfort and Amenities are all 10!!! Food I give a 6 . Had a great time the beach did disappoint us the area to enter on the resort so brown full of algae and felt like big stones at the button even with water shoes uncomfortable but again my trip was great "