Search Hotels by Relais & Chateaux in Surrey from £355

"Everything is too old. "

"Convenient location"

"Would have loved my own bathroom."

"I can’t say I would stay here again. Check in was good, the usual type of thing. We paid for parking to a separate entity than the hotel. When asking questions, the staff couldn’t tell us who monitored the parking lot, or how often they attended but that we must pay immediately after checking in, prior to going to our room. Our room was the standard room with 2 beds. The room was okay. Stains on the lamp shades and top sheet of one bed. World’s tiniest garbage can that we couldn’t use. The washroom re-model looked like no one checked it over. There was paint on top of the wall paper, it looked messy and there was a hole above the light switches in the wall. Had to be moved rooms as our washroom had not been cleaned and the previous guests bodily items were left in the shower . . . Both rooms, the switch to operate the bathroom fan did not work. Our new room started the same. Clean, although we had been moved to the marina side as an upgrade. The washroom water pressure was almost non-existent and there was practically no hot water. The plugin by the standing lap was coming out of the wall and when used it moves and exposes the wires. The washroom re-model is similar to the first room. Paint over the wall paper and it looks like no one has washed a wall since the wall paper went up. The toilet seat would shift and move as soon as you sat down and you’d almost fall into the bowl. The tap is too far away from the sink, so when you use the sink, water goes all over"

"We just stayed the one night as we were attending a concert at Roger’s Arena. The hotel was very convenient. We had a nice large room. "

"Bathroom floor could have been cleaner. There was significant hole in the wall behind the door. "

"Our favourite holiday when we come to vancouver, perfect 👌"

"We had a wonderful time. The staff was amazing! Thank you!!"

"All great "