Civic Hotel Autograph Collection
4.0 star property

Eco-certified Surrey hotel in City Centre with conference centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Civic Hotel Autograph Collection

Photo gallery for Civic Hotel Autograph Collection

Breakfast, lunch and dinner served
Meeting facility
Exterior
Daily cooked-to-order breakfast (CAD 25.00 per person)
Reception

Overview of Civic Hotel Autograph Collection

9.0

Wonderful

Highlights
  • Staff & service is scored top 10% in Surrey by travellers.
  • Offers an on-site restaurant. Only 5% of properties have this in Surrey.

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
The price is £142
Price available on 1/4/2024

Check out the area

13475 Central Avenue, Surrey, BC, V3T 0K2
  • Popular LocationDominion Bar + Kitchen1 min walk
  • Popular LocationPrado Cafe1 min walk
  • Popular LocationUmami Ramen & Umami Asian Fusion1 min walk
  • Popular LocationSurrey Central Station3 min walk
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Room options

Room, 1 King Bed, Corner

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 372 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Single Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 Single Bed

Similar properties

About the area

Surrey

Civic Hotel Autograph Collection is located in City Centre, a neighbourhood in Surrey, and is near a metro station. Travellers who have shopping on the agenda can visit Metropolis at Metrotown and Coquitlam Centre, while those looking for another kind of activity may want to check out Port of Vancouver. Bear Creek Park and Burnaby Village Museum are also worth visiting. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Holland Park - 11 min walk
  • Guilford Town Centre - 4 min drive
  • Hard Rock Casino Vancouver - 10 min drive
  • Coquitlam Centre - 15 min drive
  • Metropolis at Metrotown - 18 min drive

Getting around

  • Surrey Central Station - 3 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • McDonald's - 5 min walk
  • Big Star Sandwich Co - 4 min walk
  • Uncle Fatih's Pizza - 2 min walk
  • White Spot - 6 min walk
  • Starbucks - 5 min walk

About this property

Civic Hotel Autograph Collection

Upscale eco-certified hotel located in City Centre
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Civic Hotel Autograph Collection. The on-site coffee shop, Prado Cafe, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • A computer station, a 24-hour front desk and free newspapers
  • A front desk safe, 8 meeting rooms and a reception hall
  • Guest reviews speak well of the helpful staff and location
Room features
All 144 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key Eco-Rating Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, English, Filipino, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–10 AM for a fee: CAD 25 for adults and CAD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dominion Bar & Kitchen
  • Prado Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,978 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • Ballroom
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 5 2023 to April 1 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 5 September to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 110 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately CAD 25.00 for adults and from CAD 14.00 for children
  • Self-parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM. The swimming pool is closed seasonally each year from September 5 until April 1. The swimming pool will be unavailable from September 5 2023 until April 1 2024 (dates subject to change).

How much does it cost to stay at Civic Hotel Autograph Collection?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on 1 Apr 2024 start from £142.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Civic Hotel Autograph Collection pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 110 lb per pet. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Civic Hotel Autograph Collection?

Self-parking is available for CAD 20 per day.

What time is check-in at Civic Hotel Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Civic Hotel Autograph Collection?

Checkout is at noon.

Where is Civic Hotel Autograph Collection located?

Located in City Centre, this eco-certified hotel is within a 15-minute walk of Central City Shopping Centre and Holland Park. Guilford Town Centre and Bear Creek Park are also within 3 miles (5 km). Surrey Central Station is only a 3-minute walk and King George Station is 12 minutes.

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 517 out of 808 reviews" "
Rating 8 - Good. 190 out of 808 reviews" "
Rating 6 - Okay. 44 out of 808 reviews" "
Rating 4 - Poor. 22 out of 808 reviews" "
Rating 2 - Terrible. 35 out of 808 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harmesh

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Mar 2024

10/10 Excellent

Rashpinder

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sachen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Civic Autograph is stunning hotel inside and out. It's also easy to access with a great parking situation, friendly staff and nice rooms!
Stayed 1 night in Mar 2024

10/10 Excellent

Ramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean with a very helpful and attentive staff. Definitely the nicest hotel I’ve stayed at.
Stayed 7 nights in Mar 2024

10/10 Excellent

Bavleen Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean accommodation
Stayed 1 night in Mar 2024

10/10 Excellent

Poonam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Great location and great service
Stayed 3 nights in Mar 2024

10/10 Excellent

jagdev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is very nice
Stayed 1 night in Mar 2024

6/10 Okay

Ravneet

Travelled with partner
Disliked: Amenities
Room service was not good
Stayed 1 night in Mar 2024

8/10 Good

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stay next to the mall and tram station. You have to pay for parking though because they share a garage with city hall.
Stayed 2 nights in Feb 2024

General hotel information

Reasons to Book
Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0