Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
4.0 Room cleanliness
4.8 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Kelowna, BC

Outside lovely, bedroom hugely disappointing

Posted 11-Oct-2016
Pros: Grounds, exterior appearance and walking trails.
Cons: The hotel has just been acquired by a new owner and they have a huge amount of work to do to improve the quality of the accommodation
Location: In the middle of nowhere
We looked at the photos online and thought that the Barnett Hill Hotel would be a lovely place to spend a couple of days, we were wrong. The outside appearance and grounds are beautiful, the hallway, public areas and reception are very nice but the bedroom we stayed in was awful. The walls were paper thin and we could hear conversation from the guests in the room below. Dead wasps on the window ledge, dead bugs in the bathroom light fixture, peeling wallpaper, stained carpet, chipped sink, dirty grout around the bathtub, towels that were old and grey, and a general air of the room that time forgot. We had dinner on the first night and the music was loud to compete with a wedding taking place in a room close by. I had the burger, it was not a gourmet burger but one that had come out the freezer by the taste and texture. The staff were very pleasant. Breakfast was good, the woman in charge of food and beverage was excellent and found us a quiet spot to sit away from the leftover wedding party who were extremely noisy. The bar was not open until 2:00pm and even then, service was sporadic. The uht milk was not replaced in our room so the following morning we had tea and coffee black, not the end of the world but annoying. This was a very disappointing experience and I would not recommend this hotel to anyone.
5out of 5
by A verified traveller

Posted 07-Apr-2015
A great hotel in a fantastic location, and the staff are more than happy to help.
5out of 5
by holiday Mike from Royal Borough of Greenwich, Greater London, UK

Lovely hotel with beautiful grounds.

Posted 30-Apr-2013
Pros: Good location, beautiful grounds and good food.
Cons: Nothing. All good
Great food in the restaurant & the breakfast buffet. Lovely room & bed. Didn't try the bar as there was a wedding on & match of the day had started........ Try & explore the grounds. Very beautiful.
5out of 5
by A verified traveller

Very good

Posted 20-Jan-2012
My room was in the courtyard and was really difficult to find in the dark due to low level lighting. The room is fundamentally a bedroom rather than a hotel room, but it was fine. Everything worked well, the shower was excellent and the bed comfortable. I had room service which was delivered quickly and the food was good. Breakfast was excellent, hot items and cereal etc. The staff were very friendly and welcoming. I would rather not stay here again as I prefer a hotel room to a bedroom but that is the only reason - I couldn't fault it.